training Flashcards

1
Q

advantages of training staff

A

-It helps to improve the quality of products/service as employees have better skills.

-It is motivational for staff as it makes them more confident to do their job and they feel the business is interested in developing them

-It can be used to develop skills to cope with change in an organisation, such as the introduction of new technology.

-It reduces the number of workplace accidents since staff are more aware of procedures.

-A good training programme can attract high-quality staff.

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2
Q

disadvantages of training staff

A

-It can be costly to an organisation if outside training centres or trainers are used.

-It can lead to lost production time.

-Staff may leave after being trained.

-Staff may be in a position to command higher wages once better skilled.

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3
Q

describe corporate training schemes

A

Intense programmes of training that will equip staff with enhanced skills so they are in a good position either for a pay rise or for a promotion (e.g. through a management training scheme).

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4
Q

advantages of corporate training schemes

A

-the organisation benefits from highly trained staff
-staff are motivated, which lowers staff turnover

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5
Q

disadvantages of corporate training

A

-work time can be lost throughout the training
-the organisation will still have to pay staff more after training is complete

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6
Q

what are graduate training schemes

A

are offered to university graduates who typically attain a 2.1 (the university version of a ‘B’) or above.

Graduates are given an attractive starting salary and placed on an intense one- to-three year period of a mixture of work-based training and learning on the job at training centres.

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7
Q

graduate training schemes adv

A

-Graduates are raw talent that can be moulded to learn the skills and knowledge specific to the industry/business.

-The attractive salary, benefits and promotion opportunities are motivational to graduates.

-Successful completion of the programme can lead to a full-time position.

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8
Q

graduate training schemes disadv

A

-Graduates command higher salaries than staff without degrees.

-The schemes often have to unpick irrelevant university knowledge and re-teach ‘real world’ business.

-Not all graduates on the programme are guaranteed full-time jobs, increasing staff turnover and impacting on morale.

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9
Q

work based training and apprenticeships adv

A

-Employees gain a recognised qualification and learn through practical application of their learning.

-Employees can contribute to the organisation while training.

-Employees are paid during training which can be motivational.

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10
Q

work based training and apprenticeships disadv

A

-Staff may leave for a better job after gaining their qualification.

-Organisations usually pay for the training and examinations.

-It can be costly to pay staff to train.

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11
Q

describe an appraisal

A

a two-way meeting between an employee and another member of staff to discuss the employee’s performance and to set targets for the future.

An appraisal is traditionally a formal one-to-one meeting between an employee and their line manager

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12
Q

describe a peer appraisal

A

when the review interview is carried out by a colleague at the same level in the organisation as the employee.

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13
Q

describe a 360-degree appraisal

A

whoever conducts the appraisal, such as an HR manager, peer or line manager, interviews fellow employees, supervisors and subordinates about the performance of the employee.

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14
Q

advantages of appraisals

A

-Positive feedback can be given which motivates the employee.

-Targets will be set for the employee which motivates them and gives them a goal to work towards.

-Training needs can be identified which can motivate staff and increase quality standards.

-Pay rises and bonuses can be awarded after a successful appraisal which will motivate staff and ensure their work rate improves further.

-Employees can be identified for promotion, which will increase their loyalty to the organisation.

-Strong relationships are formed between managers and employees as they are given the opportunity to have a professional discussion.

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15
Q

disadvantages of appraisals

A

-Negative feedback can be given which demotivates employees.

-An employee might be set unrealistic targets which puts them under pressure.

-Too many development needs may be identified which will stress the employee.

-Some employees resent the appraisal system. They feel under pressure and as if they are being checked up on.

-Appraisals are time consuming to carry out which will result in lost work time during the time they are being conducted.

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16
Q

peer appraisal adv

A

-Employees may relax more and react better to a review given by a colleague.

-Relationships with line managers are not harmed through judgements or weaknesses being highlighted.

17
Q

peer appraisal disadv

A

-Personal relationships between peers could result in the appraisal being ineffective.

-Bias could wrongly highlight an employee for a pay rise or promotion.

18
Q

360-degree appraisal adv

A

-A complete profile of the employee is gained.

-Areas of subjectivity, such as character and leadership skills, are measured.

19
Q

360-degree appraisal disadv

A

-Some employees may find it difficult to be critical of their colleagues.

-Time constraints can limit the quality of responses from so many people in the organisation.