Training Flashcards

1
Q

Induction

A

Introducing a new employee to the workplace, they will become familiar with the administrative systems of the employer and can be introduced to work colleagues and direct line management- hoping it will motivate staff and reduce the risk of staff leaving early

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2
Q

Different types of training

A

•at-the-elbow: where employees work with or next to an experienced employee and learn the job alongside them
•job rotation: new employees work for a short period of time in each department
•coaching: a senior employee guides the development of a junior member- watching them and offering advice
•mentoring: new employee works on their own whilst being paired with a more experienced member of staff for advice and assistance

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3
Q

On-the job training advantages

A

•cheap- they work alongside experienced operative
•quick to organise
•effective- supervision and training is specific
•still contribute to production

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4
Q

On-the-job training disadvantages

A

•may not provide in depth training- depends on skill, effectiveness, communication
•may be limited to individual training
•takes up time of trainer
•not motivational

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5
Q

Off-the-job training advantages

A

•wide range of skills gained- experienced trainers who are up to date with modern ideas
•employees can gain qualifications- improved morale
•input of new ideas

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6
Q

Off-the-job training disadvantages

A

•may be expensive- trainers may be paid to come on site
•no production takes place whilst employees away
•may not be aimed at specific needs of the business- variety of skills gained
•qualifications may lead to employees leaving- higher value on job market

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7
Q

Benefit of a well-trained workforce

A

•increases efficiency
•employees have the necessary skills and attributes to carry out their jobs
•increases motivation and job satisfaction of staff
•can identify employees’ potential to make an even better contribution to the business
•may reduce costs in the long run- accidents, recruitment
•more flexible staff and better able to cope with change
•can work better independently
•can contribute more
•job enrichment and job enlargement can be implemented
•retaining high-quality staff

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8
Q

Apprenticeships

A

Formal agreements between an employer and an employee that commits the employer to facilitate training and workplace experience for the employee which will lead to a recognised qualification that is accepted throughout the relevant industry, and all apprentices are paid a wage

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9
Q

What can cause changes in the working environment

A

•new health and safety requirements
•new working practices
•new technology
•new government training schemes

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10
Q

Appraisal

A

A process of assessing the effectiveness of an employee:
•evaluating the usefulness of the employee
•commonly a one-to-one discussion between employee and manager
•feedback is given regarding performance

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11
Q

Benefits of appraisals

A

•overall performance may improve
•motivation
•identify training needs- more efficient workforce
•employees who have potential for promotion may be identified
•provide info for more effective human resource planning
•assess the effectiveness of the selection process

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12
Q

Self assessment

A

The employee:
•critically reflecting upon their own performance
•recording their progress
•suggesting targets for the future

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13
Q

Peer assessment

A

The process of having employees of a similar level of responsibility critically comment upon the performance of a co-worker and perhaps suggest methods of improvement

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