Training

Question 1

Training

Answer 1

Training is the process of equipping employees with the skills and knowledge necessary to carry out their job effectively.

Question 2

What can training do for a business

Answer 2

• Incentivise applicants for a job
• Lead to internal promotions influencing the internal flow of workers
• Results in trained employees seeking alternative jobs

Question 3

Why do businesses train?

Answer 3

• All workers need to have skills to ensure the production or provision of service is of best quality possible.
• Training workers would create more flexibility – workers able to adapt and change more easily, contributing more to the business
• Training motivates – as it allows workers to reach full potential and again fully contribute to the business.
• Training can assist in retaining high-quality staff who may leave otherwise
• Also may be helpful when recruiting as potential employees may be attracted to opportunities that are offered.

Question 4

On-the-job training

Answer 4

Where an employee learns in the workplace from experienced employees.

Question 5

Off-the-job training

Answer 5

Any form of education that takes place outside the workplace.

Question 6

Induction training

Answer 6

Introductory training for employees new to an organisation.

Question 7

Retraining

Answer 7

Employees often need to be retrained to cope with the changing working environment.

Question 8

Benefits of on-the-job training

Answer 8

• No disruption to the workplace through absence
• Low cost
• Training would be directly relevant to the job

Question 9

Drawbacks of on-the-job training

Answer 9

• Management time Is spent planning training
• Management or supervisor time is spent doing the training
• Potential reduction in the quality of output as trainees complete work

Question 10

Benefits of off-the-job training

Answer 10

• A wider range of skills gathered
• Input new ideas into the workplaces
• Employees gain worthwhile qualifications

Question 11

Drawbacks of off-the-job training

Answer 11

• Lost production and disruption to workplace when employees are absent
• Actual costs of courses
• Workers may seek to use their qualifications to seek better employment elsewhere.