Training

Question 1

1:1 on purchases qualifies for a redemption premium

Answer 1

Personal card

Question 2

2:1 on office supplies does not earn a redemption premium

Answer 2

Business card

Question 3

Credit limit, interest rate, charge disputes, lost cc

Answer 3

TSYS

Question 4

Air hotel and car

Answer 4

Montrose

Question 5

Spend and get

Answer 5

Tier 2 ticket

Question 6

25% 35% 50%

Answer 6

Redemption premium

Question 7

Name, last four of cc, telephone number, DOB

Answer 7

Business card verification

Question 8

5,000 points

Answer 8

Visa GC

Question 9

The department that does not provide a PC nor do we transfer to

Answer 9

Past due

Question 10

100 points

Answer 10

Travel

Question 11

Last four of POLICY number, amount due, due date, points being used.

Answer 11

Insurance redemption

Question 12

SFPP

Answer 12

State Farm Payment Plan

Question 13

Supplemental charge

Answer 13

The remaining amount of an insurance payment being applied to the cc as a change

Question 14

“This call may be monitored or recorded”

Answer 14

Third-party recording statement

Question 15

Liquidate SF gift card

Answer 15

sfgiftcard.com

Question 16

2,500* to start redeeming for this option

Answer 16

credit card balance

Question 17

No minimum to complete this request/redemption

Answer 17

Transferring/gifting

Question 18

Transfer/gift

Answer 18

Tier 2 ticket

Question 19

Feb 26th 2019

Answer 19

Redemption Premium change

Question 20

1 point for every 2 dollars spent

Answer 20

Student/creidt builder

Question 21

Usually, a spouse or relative who is a co-applicant

Answer 21

Secondary

Question 22

Someone who can speak about the account and can redeem, but only towards the Primary accountholders accounts/Insurance policies

Answer 22

Authorized user

Question 23

Opened up the card, all authority

Answer 23

Primary