Training Quiz

Question 1

What town did Dutch Bros begin?

Answer 1

Grant Pass, Oregon

Question 2

Who are the founders of Dutch Bros?

Answer 2

Dane Boersma, Travis Boersma

Question 3

What year did Dutch Bros start serving up killer coffee?

Answer 3

1992

Question 4

Dutch Bros serves coffee in how many states?

Answer 4

Seven states

Question 5

Does Dutch Bros have over 250 locations?

Answer 5

Yess

Question 6

T or F:

Dutch Bros is locally owned and operated by people living in and caring for their communities?

Answer 6

True.

Question 7

Are you required to have your top layer of clothing to be Dutch Wear?

Answer 7

Yes

Question 8

What are our core values ?

Answer 8

• speed
• quality
• service

Question 9

What are our 6 smoothie flavors?

Answer 9

• strawberry
• peach
• mango
• green apple
• wild berry
• blueberry pomegranate

Question 10

What are non coffee options with caffeine?

Answer 10

• Rebel
• Chai
• Tea

Question 11

Where is all of DB coffee roasted?

Answer 11

Grant Pass, Oregon

Question 12

Where is our 3-Bean Blend comprised from ?

Answer 12

• Brazil
• Columbia
• El Salvador

Question 13

What day honors co-founder Dane Boersma by donating proceeds from each sale to fun ALS research and provide services to those living with the disease?

Answer 13

Drink one for Dane !

Question 14

Who is music in the stands played for?

Answer 14

The customers

Question 15

Dutch Bros Broistas hand craft drinks and….

Answer 15

Experiences

Question 16

What are two reasons to give someone a free drink?

Answer 16

• Birthday
• Remake wrong made drink
• If they have a free drink coupon

Question 17

What is the discount on using a DB mug?

Answer 17

.25 off drink order

Question 18

Do we offer regular and sugar free flavors?

Answer 18

Yes.

Question 19

What is the cost for extra flavor?

Answer 19

Free

Question 20

When someone is ordering a Americano, what do we offer them?

Answer 20

• cream
• sugar
• ice

Question 21

What drinks are doubled up ?

Answer 21

Drinks over 155 degreees

Question 22

What is your target shot window?

Answer 22

15 to 26 seconds

Question 23

What is the taste when a shot is too coarse?

Answer 23

Bitter and watery

Question 24

Grind that is too fine will taste…

Answer 24

Burnt

Question 25

When your shots are produced in less then 15 seconds is it too coarse or too fine?

Answer 25

Coarse

Question 26

Should you adjust your shot to be more coarse or fine, if your shots are running longer than 26 seconds?

Answer 26

Adjust to be more coarse.

Question 27

How many grams of coffee are dosed for a double shot of Private Reserve or Decaf Coffee ?

Answer 27

14- gram dose

Question 28

What is the shot window for White Coffee?

Answer 28

7 to 12 seconds

Question 29

Will a level tamp ensure uniform extraction?

Answer 29

Yes.

Question 30

What are the three parts of a shot of espresso?

Answer 30

* crema * body * heart

Question 31

T or D: | You should always use a scoop to measure?

Answer 31

True.

Question 32

When a drink is ordered how many additional scoops will you add for every flavor extra?

Answer 32

1 scoop for every flavor extra.

Question 33

What are three dairy free milk options?

Answer 33

* Soy * Almond * Coconut

Question 34

What is the proper order to build your drinks?

Answer 34

1st - Flavor 2nd - Shots 3rd - Milk

Question 35

What is the proper temperature range for a hot drink to be steamed to?

Answer 35

150 to 155 degrees