Travel abbreviations Flashcards
(25 cards)
AI
All-Inclusive:
This term generally pertains to eating plans, meaning meals, snacks, and beverages (even alcohol) are included in the charges. All-inclusive resorts also include gratuities and most activities.
ASTA
The American Society of Travel Advisors:
The American Society of Travel Advisors (ASTA) is a professional trade organization that represents, promotes, and sets the standards for travel agents, suppliers, and those affiliated with the travel industry. This is a great resource for travel industry news, learning the ins and outs of being a travel advisor, networking, and verifying the legitimacy of travel schools and suppliers.
BTA
Business Travel Account:
A company can start a corporate credit card program to purchase air, rail, and associated transaction fees with a “master” credit card. This is called a Business Travel Account (BTA) and allows employees to make purchases with one company card instead of having to issue cards to each individual employee.
CLIA
Cruise Lines International Association:
The Cruise Lines International Association (CLIA) educates its members on cruising and distributes a CLIA number to travel agencies. This number is recognized across the travel industry except when dealing with direct air bookings.
CXR
Carrier:
When booking trips, some airlines are referred to as “carriers” and use the travel industry abbreviation “CXR.”
FAM Trip
Familiarization Trip:
FAM trip stands for “familiarization trip” and is similar to Seminars at Sea (SAS). Travel agents can visit certain destinations in order to obtain first-hand knowledge of places to share with their clients. Having personal experience and being familiar with specific destination details can increase an agent’s sales. These trips vary in price and sometimes come at a discount or special rate.
FIT
Foreign Independent Travel:
FIT is an acronym for “foreign independent travel,” designed for those who desire a trip that does not follow a set itinerary or require a tour guide.
GDS
Global Distribution System:
A Global Distribution System (GDS) is said to be the “brain of the travel industry.” A GDS is a computerized network system that gives real-time data to airlines, hotels, car rental companies, travel agencies, and other travel-related businesses.
GMT
Greenwich Mean Time:
All of the world’s time zones are based on Greenwich Mean Time (GMT), solar-based time stemming from Greenwich, England. These time zones ensure bookings are accurate no matter where clients live and/or travel.
GST
Goods & Services Tax:
Accommodations, tour packages, transportation services, and other travel-related fees (including those for meeting facilities) have an added tax known as the Goods & Services Tax (GST). This tax is levied in many places around the globe and these charges may be reclaimed. Having knowledge of regulations regarding GST is highly encouraged.
IATA
International Air Transport Association:
The International Air Transport Association (IATA) “represents, leads, and serves the airline industry” in various ways. For agents, resources are available to provide a firm foundation in travel, teach the skills needed to work within the industry, and give your clients remarkable service.
IBTA
International Business Travel Association:
The International Business Travel Association (IBTA) is a global business travel association that connects travel managers worldwide and allows them to share knowledge and ideas on business travel issues.
LDW
Loss Damage Waiver:
Loss Damage Waiver (LDW) is supplemental insurance pertaining to vehicle rentals, theft coverage, and acts of vandalism. This type of insurance is recommended instead of insurance that only covers basic accidents.
MK
Market Number:
All online booking tools (OBTs) issue a code at the time a reservation is made. This is a way to track Passenger Name Records (PNRs) and fulfillment. MKs should never be removed once they appear on the PNR.
NR
Non-refundable:
Any fare that does not allow for a refund is non-refundable, or NR. In many cases, non-refundable tickets may be changed for a set fee and the difference in the ticket price.
OBT
Online Booking Tool:
An online booking tool (OBT) is a web-based platform that streamlines the booking process by helping travel agents save time and money. OBTs help travel managers keep track of policies, contracts, suppliers, and more. OBTs can also help agents reach higher compliance ratings.
OSI
Other Service Information:
Other Service Information (OSI) is any Global Distribution System (GDS) entry that does not require further traveler action. Examples of OSI are contract discount codes and additional information on family members traveling together, such as the ages of children.
PAX
Passenger:
When booking trips, agents may encounter the abbreviation, PAX. This is simply a short term for “passenger.”
PNR
Passenger Name Record:
A record found within a Global Distribution System, or GDS, that contains personal client details associated with a particular booking is known as a passenger name of record, or PNR.
SAS
Seminar at Sea:
A Seminar at Sea (SAS) is a trip travel agents can take to become familiar with different cruise ships. Usually short cruises, these trips offer educational sessions that teach agents about the cruise line. These trips are excellent opportunities to tour new ships as well as travel to exclusive destinations.
TSA
Transportation Security Administration:
is an agency of the United States Department of Homeland Security (DHS) that has authority over the security of transportation systems within and connecting to the United States. It was created as a response to the September 11 attacks to improve airport security procedures and consolidate air travel security under a combined federal law enforcement and regulatory agency.[2]
PCC
Pseudo city code:
In the aviation industry, a pseudo city code, pseudo-city code, or office ID, is an alpha-numeric identifier for a corporate user of a computer reservation system (CRS) or global distribution system (GDS),[1] typically a travel agency. The codes are typically 3 or 4 characters long, (although the Amadeus system uses up to nine characters), and are unique to a specific office of a travel agency. They are used to associate each agency’s bookings with the agency, and also to identify private fares available to the agency.[2]
ARC
Airport Reference Code:
The Federal Aviation Administration (FAA) classifies airports in the United States with a coding system
known as the Airport Reference Code (ARC). This classification helps apply design criteria appropriate to
operational and physical characteristics of the aircraft types operating at the Airport. The ARC is made up of
two separate components: the Aircraft Approach Category and the Airplane Design Group (ADG2).
Client Base +
A client base:
refers to a company’s existing customers who pay for its products or services. It is a company’s primary source of business and revenue. A client base can be identified or defined in many ways depending on the type of industry. Existing clients may also be the first to be sold new offerings. Building a client base means having a clear understanding of your client demographics and pain points.
