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travel and tourism Flashcards

(93 cards)

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1
Q

What is Leisure Travel?

A

Travel for enjoyment, rest, or pleasure.

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2
Q

What does MICE stand for in Business/MICE Travel?

A

Meetings, Incentives, Conferences, and Exhibitions.

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3
Q

What is VFR in the context of travel?

A

Visiting Friends and Relatives.

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4
Q

What is Domestic Tourism?

A

Travel within a person’s own country.

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5
Q

Define Inbound Tourism.

A

Visitors coming into a country from abroad.

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6
Q

What is Outbound Tourism?

A

Residents traveling to other countries.

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7
Q

What characterizes Mass Tourism?

A

Large-scale tourism, often to popular destinations.

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8
Q

What is Packaged Tourism?

A

A pre-arranged tour that includes transport, accommodation, and sometimes meals or activities.

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9
Q

Define Unpackaged Tourism.

A

Travel planned independently, not through a package deal.

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10
Q

What is Specialist Tourism?

A

Travel focused on a specific interest or activity.

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11
Q

What is Short-haul Tourism?

A

Travel over a short distance, usually under 3 hours by plane.

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12
Q

What is Long-haul Tourism?

A

Travel over a long distance, often between continents.

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13
Q

What does Independent Travel mean?

A

Travel organized by the tourist themselves without an agent or tour operator.

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14
Q

What encompasses Sustainable, Ecotourism, and Responsible Tourism?

A

Forms of tourism that aim to minimize negative impacts and promote positive contributions to the environment and local communities.

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15
Q

What are Accommodation and Catering in tourism?

A

Places to stay and eat while traveling.

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16
Q

What role do Travel Agents and Tour Operators play in tourism?

A

Organizations that plan and book travel experiences.

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17
Q

What are Transport Providers?

A

Companies that offer transportation for travelers.

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18
Q

What are Visitor Attractions?

A

Places of interest for tourists.

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19
Q

Define Ancillary Services in tourism.

A

Additional services that support tourism.

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20
Q

What is Vertical Integration?

A

A company controls multiple stages of production or supply in the tourism chain.

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21
Q

What does Horizontal Integration refer to?

A

A company expands by acquiring other businesses at the same level.

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22
Q

What is the significance of the Rise of Independent Travel?

A

Growth in DIY travel planning using online tools.

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23
Q

What does Increasing Sustainability Awareness indicate?

A

More focus on reducing tourism’s environmental and social impact.

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24
Q

What is Online Travel and Tourism Booking?

A

Use of websites and apps to plan and book travel.

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25
What are Beach, Seaside, and Spa Resorts?
Towns developed for tourism around water features and wellness.
26
Define City Destinations.
Urban centers with cultural, historic, or commercial attractions.
27
What are Countryside Areas in tourism?
Rural destinations often offer scenic views and tranquility.
28
What characterizes Coastal and Island Destinations?
Locations along coastlines or islands known for beaches or marine life.
29
What are Purpose-built Resorts?
Destinations developed specifically for tourism and leisure.
30
What does Accessibility refer to in tourism?
How easy it is to reach a destination.
31
What are Built and Natural Attractions?
Man-made and natural sights that attract tourists.
32
What are Sustainable Practices in tourism?
Eco-friendly features and conservation policies at destinations.
33
How does Weather and Climate affect tourism?
The appeal of climate conditions for tourists.
34
What are Historical and Cultural Attractions?
Sites of historic or cultural importance.
35
What role do Events play in tourism?
Festivals or activities drawing visitors.
36
What are Leisure Activities?
Recreational things to do.
37
What are MICE Facilities?
Spaces and services for business tourism.
38
What are the categories of tourists?
* Families and Individuals * Groups * Visitors with Language/Cultural Differences * People with Specific Needs
39
What is Air Travel?
Flying to destinations near or far.
40
What is Water Travel?
Traveling via seas or rivers.
41
What does Overland Travel refer to?
Travel by car, bus, or rail.
42
What is Cycling in tourism?
Eco-friendly road-based travel.
43
What is Shared Transport?
Shared or group vehicle services.
44
What is Mass/Rapid Transit?
Efficient public rail or subway systems.
45
What is Water-Based Transport?
Ferries, water taxis, or gondolas used at or within a destination.
46
What are E-Scooters & Hire Schemes?
App-based local travel solutions.
47
What are Changing Global Tourism Areas?
Changes in which places send or receive the most tourists.
48
What are Economic Factors in tourism?
Financial conditions that affect travel trends.
49
What does Disposable income indicate about travel?
More money means more people can afford to travel.
50
How do Employment levels affect tourism?
Higher employment increases tourism.
51
What is the significance of Currency exchange rates in tourism?
Favorable rates encourage international travel.
52
What role does Infrastructure play in tourism?
New airports or roads can boost tourism access.
53
What are Social and Demographic Changes in tourism?
How population shifts affect travel.
54
What does Aging population mean for travel trends?
Older adults are traveling more.
55
What impact do Family structures have on tourism?
More solo travelers or single-parent families.
56
What are Sustainability attitudes in tourism?
People prefer eco-friendly travel options.
57
What Health and Security Issues can impact tourism?
* Epidemics * Pollution * Political unrest * Border controls
58
What is an example of an epidemic affecting tourism?
COVID-19 caused global travel bans.
59
How does Pollution affect tourism?
Smog may deter tourists from visiting.
60
What effect does Political unrest have on travel?
Wars or protests reduce travel to affected regions.
61
What are Technological Advances in tourism?
New tools and innovations that change how we travel.
62
What does Transport include in tourism?
Electric planes and high-speed rail.
63
What does ICT stand for in tourism?
Information and Communication Technology.
64
What are Biometrics used for in travel?
Face ID for airport security checks.
65
What is Ecotourism?
Traveling responsibly to natural areas, helping the environment and local people.
66
What is the goal of Responsible Tourism?
Reducing the negative effects of tourism and helping local communities.
67
What is Environmental Sustainability in tourism?
Protecting nature and reducing pollution.
68
What does Social Sustainability entail?
Supporting local communities and respecting their culture.
69
What is Economic Sustainability in tourism?
Ensuring tourism creates jobs and supports the local economy without harming the area.
70
Define Personalized trips.
Trips that travelers can customize, including eco-friendly options.
71
What are Eco-friendly road trips?
Road trips that are planned and booked online through apps with a focus on sustainability.
72
What is Sustainable tourism education?
Programs that teach local communities and tourists about responsible travel practices.
73
What does Wildlife conservation education involve?
Information provided by tour guides to visitors about protecting wildlife.
74
How does Social media influence tourism?
The role of social media in raising awareness about sustainable tourism.
75
What are Eco-tours?
Guided hikes that focus on conservation and are led by trained professionals.
76
What is Eco-accommodation?
Lodging options that utilize renewable energy sources.
77
What are Responsible behaviors expected from tourists?
Ethical conduct expected from tourists to respect local cultures and nature.
78
What is Cultural respect?
The practice of learning and honoring local customs while traveling.
79
What does Sustainable management in tourism aim for?
Operations aimed at minimizing waste and energy consumption in tourism facilities.
80
What are Tourism impacts?
The effects that sustainable tourism has on the environment, society, and economy.
81
What is the Environmental impact of sustainable tourism?
The reduction of pollution and enhancement of conservation efforts due to sustainable tourism.
82
What is the Social impact of sustainable tourism?
The empowerment of local communities through sustainable tourism practices.
83
What is the Economic impact of tourism?
The retention of tourism income within local economies.
84
Who are External customers in tourism?
Individuals who utilize or purchase tourism services.
85
What are Customer needs?
Expectations and requirements of external customers in tourism.
86
Who are Internal customers in tourism?
Staff members within an organization or partners involved in tourism services.
87
What is Quality customer service?
The benefits that effective customer service brings to organizations.
88
What is Customer feedback?
Insights gathered from users to enhance service quality.
89
What is Market research?
Methods used to understand customer preferences in tourism.
90
What does Setting standards involve?
The process of defining quality benchmarks for tourism services.
91
What is Performance management in tourism?
The practice of monitoring and improving staff effectiveness in service delivery.
92
What is Job satisfaction?
The level of contentment among staff that leads to better service quality.
93
What does Teamwork refer to in tourism?
The collaborative effort among staff that fosters a supportive work environment.

travel and tourism (2 decks)

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