Trubbleshooting

Question 1

I Eat Tasty IEggs Very Daily

Answer 1

• I – Identify the problem - Ask user, note changes, back up data
• Eat – Establish a theory - Think of most likely cause
• Tasty – Test the theory
• IEggs – Establish a plan of action and implement the solution
• Very – Verify full system functionality + prevent it happening again
• Daily – Document findings, actions, and outcomes