U2 definitions

Question 1

abuse

Answer 1

harmful ways of behaving. treat someone with cruelty or violence , regularly or repeatedly

Question 2

advocacy

Answer 2

getting support from another person to help express your views and wishes and help make your voice heard

Question 3

ageism

Answer 3

discriminating someone because of their age

Question 4

anti discriminatory practice

Answer 4

ways of working to ensure equality , diversity and rights are acknowledged

Question 5

bullying

Answer 5

type of harassment and includes spreading rumours, insulting,singling out or treating unfairly

Question 6

consultation

Answer 6

ensuring the wishes of patient are met through discussion

Question 7

direct discrimination

Answer 7

intentionally putting someone at a disadvantage or treating them unfairly based on their differences

Question 8

discrimination

Answer 8

treating people unfairly , putting at disadvantage based on their differences

Question 9

diversity

Answer 9

recognising and valuing that everyone is unique. accepting and respecting individual differences

Question 10

empowerment

Answer 10

giving someone the power /control to do something and take control of their own life

Question 11

equality

Answer 11

ensuring people are treated fairly and equally

not discriminated against

Question 12

good practice

Answer 12

when all principles of values of care are followed , when high quality personalised care is provided.
all individual needs are met

Question 13

harassment

Answer 13

persistent unwanted attention

Question 14

indirect discrimination

Answer 14

when there is a rule /policy in place that applies to everyone but puts some people at a disadvantage

Question 15

labeling

Answer 15

identifying people negatively as part of a particular group

making assumptions that they are all the same

Question 16

mentoring

Answer 16

where more experienced member of staff passes on their skills onto more junior staff member

Question 17

monitoring

Answer 17

checking that staff are providing good care , through observations,collecting feedback from s.u and regular meetings

Question 18

need to know

Answer 18

restricting sensitive data

policy of only telling people what is deemed necessary in order to carry out tasks efficiently

Question 19

patronising

Answer 19

treating someone with an apparent kindness which betrays a feeling of superiority

Question 20

positive action

Answer 20

practice or policy favouring individuals belonging to groups which suffer discrimination

Question 21

prejudice

Answer 21

when someone has negative attitude towards an individual or group of people

Question 22

redress

Answer 22

a way of obtaining justice, the process of setting right a situation that was wrong - rectifying a situation
leads to some sort of compensation (rights reformed)

Question 23

stereotyping

Answer 23

making judgments about individuals or groups based on prejudice

Question 24

victimisation

Answer 24

someone treats you badly because you have complained about discrimination

Question 25

whistle blowing

Answer 25

raising concerns with a more senior member of staff , such as a supervisor