U3 - AOS2B - CAV

Question 1

purposes of CAV

Answer 1

enforce compliance with cons law

provide info and guidance to ppl abt buis right/responsiblity

accesibe disupte res services

Question 2

what disputes can CAv assist with

Answer 2

products and services
housing
cars

Question 3

how can ppl seek help from CAV

Answer 3

learn abt rights
talk to involved parties
write to involved parties
go to ADR
seek CAV

Question 4

when is CAV appropriate

Answer 4

dispute within jurisdiction

parties try resolve dispute themselves

both parties willing to attend and cooperate

both parties comply with agreement reached

Question 5

whenn CAV inapp`

Answer 5

dispute not under cav jurisdiction

parties have not attempted to reslove themselves

one or both parties not willing to attend conciliation

dispute is class action

Question 6

strengths of CAV

Answer 6

quick dispute res
CAV is free

uses conciliation = informal process

Question 7

weakness of CAV

Answer 7

cant compel parties to attend

limited jurisdiction

not legall binding