U3.1: Influences in the Business Environment - External Influences Flashcards

1
Q

What are the 2 influences in the business environment?

A
  1. External Influences
  2. Internal Influences
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2
Q

Parts of the business cycle

A
  • peak
  • trough
  • contraction
  • expansion
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3
Q

Peak

A
  • wages and salaries are high
  • business operating at full
  • sales and profits high
  • unemployment low
  • inflation may increase
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4
Q

Trough

A
  • wages and salaries are low
  • business operating below full
  • sales and profits low
  • unemployment high
  • inflation stable or decreasing
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5
Q

Contraction

A
  • decreasing consumer spending
  • decreasing business investment
  • sales and profits falling
  • unemployment rising
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6
Q

Expansion

A
  • increasing consumer spending
  • increasing business investment
  • sales and profits rising
  • unemployment falling
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7
Q

Economic Influences

A
  • information on economic growth, inflation trends, average earnings, interest rates etc gives insight into economic trends
  • know when a recessionary or boom cycle occurs
  • economic problems –> fall of consumer confidence in spending –> impact on business owners (profits falling) –> cost cutting
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8
Q

Financial Influences

A
  • fluctuating exchange and interest rates
    exchange rates
  • value of one currency in terms of another
    interest rates
  • cost of borrowing money or the return on invested funds (%)
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9
Q

Geographic Influences

A
  • location
  • economic growth
  • changing demographic factors (population, size, age) can lead to changes in demand and the nature of goods and services (aging population, more elderly people)
  • globalisation: world is more interconnected due to trade and cultural exchange
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10
Q

Social Influences

A
  • society’s expectations, trends and tastes to a business is crucial for its stability and viability:
  • growing awareness of human and economic activity on the environment
  • provision of family friendly workplaces
  • catering for workplace diversity
  • changing consumer trends
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11
Q

Legal Influences

A
  • complying within the law:
  • taxation
  • industrial relations
  • work health and safety
  • equal employment opportunity
  • anti-discrimination
  • protection of the environment
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12
Q

Political Influences

A
  • taxation: (GST, tax cuts, tax incentives)
  • labour market reforms: (free trade policies and agreements, changes to penalty rates/skilled immigration policies)
  • social reforms: (paid parental leave, equal pay, gender workplace diversity)
  • environmental management: (environment regulations, banning disposable products)
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13
Q

Insitutional Influences

A
  1. Government
    - federal (payment of taxes, provision of superannuation, customs regulations, abiding legislations)
    - state (provision of entitlements, payment of payroll taxes, abiding state legislations, abiding pollution controls)
    - local (approving new development, fire regulations, parking regulations, business signs: size, location and shape)
  2. Regulatory Bodies
    - EPA
    - NSW Fair Trading
    - ASIC
    - ASCC
  3. Other
    - Employer associations
    - Trade and industry associations
    - ASX
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14
Q

Technological Influences

A

it can:
- increase efficiency and productivity
- create new products
- improve quality and range of products
- reduce production costs over time
allowed business to:
- communicate with suppliers and customers
- use e-commerce
- use e-marketing
- need to exploit technology to compete

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15
Q

Competitive Situation Influences

A

monopoly:
- complete concentration by one firm (has ability to decide price)
- no competitors
- e.g. Sydney Trains, Sydney Water
oligopoly:
- small number of large firms
- spend large amount on advertising
- e.g. Banks, car manufacturers
monopolistic competition:
- large number of buyers and sellers
- goods and services sold sold by packaging, advertising, brand names, quality
- e.g. clothing manufacturers, local retailing
perfect competition:
- large number of small businesses that sell similar products
- little advertising, need to increase market share through price competition
- e.g. fruit and vegetable growers, supermarkets

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16
Q

Market Influences

A

changes in financial/capital markets:
- finance more mobile and flows easily globally
- international financial flows have expanded rapidly
changes in labour markets:
- flow of people more restricted
- allows businesses to address skill shortages