unit 1 Flashcards
(31 cards)
1
Q
artifacts
A
objects
2
Q
kinesics
A
body movements
3
Q
chronemics
A
time
4
Q
hapticas
A
touch
5
Q
steps of solving a problem
A
- define the problem
- establish the criteria
- anylize the problem
- sugest solutions
- evaluate solutions
- ways to fix it
6
Q
rate
A
speed
7
Q
articulation
A
how you say words
8
Q
tone
A
feeeling in the messages
9
Q
pitch
A
rise and fall
10
Q
inflection
A
alternating tone and pitch
11
Q
volume
A
loudness and softness
12
Q
types of listning
A
- appreciative
- discriminative
- empathic
- critical
13
Q
active listning
A
constiously decoding
anylising
understanding
14
Q
base of communication pyramid
A
intrapersonal communication
15
Q
interpersonal
A
2 ppl talking
16
Q
john dewey
A
viral habits of democracy
17
Q
EARS
A
explor
anylyze
review
search
18
Q
3 types of discussion
A
pannel
symposium
town hall
19
Q
proxemic more than 12 feet
A
public
20
Q
Conflict in a group is
A
a good thing
21
Q
nitpickers
A
want everything
22
Q
ear beavers
A
want to offer
23
Q
fence sitters
A
key ppl
24
Q
3 things a leader should know
A
- how to run a meeting
- ppl in a group
- the issue
25
process communication model
1. sender
2. receiver
3. message
4, channel
5. feedback
26
intrapersonal with verbal conversation with anouther person
false
27
non verbal communication
slouching in your seat
28
diffrence between hearing and listning.... is hearing is conscious efforts and listening is passive
false
listning = consicouss
hearing = passive
29
responsible for enconding
sender
30
comunication without words
non verbal
31
Actions are greader than
words
