Unit 1

Question 1

What are Human Resources

Answer 1

Human Resources are the people who make up the workforce of an organization

Question 2

What is human capital

Answer 2

the skills, knowledge, and experience possessed by an individual or population in terms of their value to the organization

Question 3

what is human resource management

Answer 3

HRM is the effective management of people in organizations

Question 4

What is an organization

Answer 4

An organization is a group of people with formally assigned roles who work together to achieve key goals

Question 5

What are the 8 major systems of HRM

Answer 5

Job analysis, workforce planning, recruitment, selection, training and development, performance management, compensation and rewards, employee and labour relations

Question 6

What is the difference between traditional and modern HRM

Answer 6

traditionally HRM was made up of mainly administrative/operational tasks. Modern HRM is shifting towards a strategic role within an organization.

Question 7

What are strategic goals

Answer 7

specific goals an organization plans to achieve to gain or maintain a competitive advantage

Question 8

What is corporate social responsibility

Answer 8

CSR is the balance between pursuing profit and acting in a manner that benefits society. Strong CSR improves reputation, increases profitability, improves customer loyalty, and improves employee retention

Question 9

What is corporate culture

Answer 9

corporate culture is the identity of an organization. this is made up of the core values, beliefs, and norms shared by the members of the organization. It is intentionally developed and helps clarify standards of behaviour.

Question 10

What are the benefits to good HRM

Answer 10

benefits include reduced costs, increased employee retention, increased employe engagement, better employee performance leading to better products and higher profits.

Question 11

What is evidence based HRM

Answer 11

evidence based HRM evaluates HR practices against data

Question 12

What are some benefits to evidence based HRM

Answer 12

ensures HR practices are more likely to have the desired outcome

Question 13

what are the key components of a study

Answer 13

Research question, hypothesis, variables, methods

Question 14

What are the two methods of a study

Answer 14

Primary which is gathering new information and secondary which is using existing information

Question 15

What is a true experiment

Answer 15

This is a type of primary study that is conducted in a controlled environment such as a lab. it assesses whether a independent variable affects a dependant variable. causal conclusions are possible but it is hard to generalize to real world

Question 16

What is a quasi experiment

Answer 16

This is a type of primary study that is conducted in the field. It assesses whether the independent variable effects the dependant variable. causal conclusions not recommended due to uncontrolled variables

Question 17

What is a survey

Answer 17

surveys assess whether there is a relationship between two variables. questionnaires are administered to participants, variables are measured based on participant responses, analysis is carried out to see if repsonses are related

Question 18

What is correlation

Answer 18

correlation provides information about the relationship between two variables and is measured by the correlation coefficient

Question 19

How does the correlation coefficient work

Answer 19

it provides information about the strength of the relationship between two variables. the closer the data points are on a graph the stronger the relationship

Question 20

What are the strength levels of the correlation coefficient

Answer 20

weak: 0.1, moderate: 0.3, strong: 0.5

Question 21

what are the limitations of correlation

Answer 21

correlation does not imply causation, correlation does not show which variable causes a change in the other, correlation can be spurious meaning there is a trend but no real relationship between variables

Question 22

What is the charter of rights and freedoms

Answer 22

Canadian legislation enacted in 1982 that guarantees rights and freedoms to all Canadians. it is the supreme law meaning all other laws must abide by it. section 15 is equality rights and is important to HR

Question 23

What is human rights legislation

Answer 23

it prohibits discrimination in the workplace in both the public and private sector. it is applicable in the context of employment and the provision of goods and services

Question 24

What is discrimination

Answer 24

the unequal or unfair treatment of someone based on personal characteristics(prohibited grounds)

Question 25

How does jurisdiction work regarding human rights legislation

Answer 25

Canadian human rights acts applies to the federal government, First Nations government, and any federally regulated organizations. provincial and territorial law applies everywhere else

Question 26

What is Ontarios human rights legislation

Answer 26

the Ontario human rights code

Question 27

What are some prohibited grounds under the Ontario human rights code

Answer 27

age, race, sexuality, gender identity, gender expression, family status, marital status, disability, creed...

Question 28

What are the types of discrimination

Answer 28

Direct or intentional discrimination is deliberately refusing to hire, train, or promote someone due to a protected characteristic. Indirect or unintentional discrimination is when a seemingly neutral policy has unintended negative effects on a protected group

Question 29

What are bonafide occupational requirements

Answer 29

attributes that would usually be discriminatory to make decisions on but are necessary due to safety and cleared with the courts

Question 30

What is the meiorin test

Answer 30

this tests whether something is a BFOR. to pass an attribute must have rational connection, good faith, reasonable necessity, and reasonable accommodation

Question 31

What are the five key competencies for HR professionals

Answer 31

Business acumen, an understanding of employment law, talent management, Broad HR knowledge, employee and labour relations knowledge

Question 32

What are ethics

Answer 32

ethics are the standards someone uses to decide what their conduct should be

Question 33

What are the 6 external influences on HRM

Answer 33

economic conditions, labour market issues, technology, government, globalization, environmental concerns

Question 34

What are the 3 internal influences on HRM

Answer 34

Organizational culture, organizational climate, management practices