unit 1-2 Flashcards
(19 cards)
leadership competencies-3
- Ability to diagnose or understand the situation you want to influence
- Adaptation in order to allow your behaviors and other resources to close the gap between the current situation and what you are hoping to achieve
- Communication
effective leaders behaviors-7
Think critically Solve problems Communicate skillfully Set goals, share vision Develop self and others Set priorities Respect the individual
4 functions of management
Planning
Organizing
Directing
Controlling
3 leadership styles
- Authoritarian, autocratic, directive, or controlling
- Democratic or participative
- Laissez-faire, nondirective, or permissive leadership
authoritarian-4
- Strong control by the manager over the workgroup
- No input from followers on decisions
- Authoritarian leaders will continue to have the full support of their subordinates only if they are able to involve them in the organization’s overall goals and processes
- “Come with me”
democratic-4
- Focus on involving subordinates in decision making
- Guidance rather than control by the leader
- Works best when power is less centralized and there is less reliance on formal rules and policies
- Example-Medical-Surgical Floor
Laissez-faire
- Provides the least structure and control and is referred to as the delegating approach
- Coworkers develop their own goals, make their own decisions, and take responsibility for their own management
bad mgt styles-5
- Know-it-all
- Emotionally remote
- Pure mean
- Overnice
- Afraid to decide
critical thinking -RED
Recognize assumptions
Evaluate arguments
Draw conclusions
credible documentation-4
Contemporaneous
Accurate
Truthful
Appropriate
problem solving-4
Define problem
Identify alternative solutions
Select solution and implement
Evaluate outcome
decision making-4
Set objective
Identify and evaluate alternative decisions
Make decision and implement
Evaluate outcome
causes of conflict-5
Role conflict Communication conflict Goal conflict Personality conflict Ethical or values conflict
difficult personality types-5
- Sherman Tank (attackers)
- Snipers
- Constant complainer
- The clams
- Incessant stroke seekers
Common factors that cause resistance to change-5
A perceived threat A lack of understanding A limited ability A disagreement A fear of the impact
Five Steps to conquer change
Resistance Uncertainty Assimilation Transference Integration
rights of delegation-6
Right task Right circumstances Right person Right direction/communication Right supervision/evaluation Right feedback (not included by the ANA)
LPN skills-4
teach from standard care plans, VS, some IV meds, physical care
UAP skills-7
feeding, hygiene, physical care, ADLs, I and O, socialize, VS
