Unit 1 and Unit 2 AO1 Definitions Flashcards

1
Q

The nature of a business

A

An organization that uses resources to produce a good or service that satisfies the needs of consumers

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2
Q

Primary sector

A

Extraction, harvesting, and conversion of natural resources for use by firms
E.g., coffee, metals, fruit

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3
Q

Secondary sector

A

Manufacture and production of products from raw materials
E.g., clothing, mobile phone, input for other companies (e.g., steel)

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4
Q

Tertiary sector

A

Service industry, e.g., banking, insurance, education, tourism

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5
Q

Quaternary sector

A

Businesses involved in intellectual, knowledge-based activities regarding information
E.g. R&D, ICT, drug research

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6
Q

Entrepreneurship

A

Takes a financial risk
Starting and managing a new company
In return for profit

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7
Q

Challenges when starting a business

A

Financial problems
Lack of own start up capital
Lack of cash flow
Lack of customers
Strong competition
Poor Marketing - unwanted product, wrong pricing etc.
Hiring the wrong people and managing them poorly
High production costs
Legal Problems - e.g., copyright and patent problems, environmental laws
External influences - unforeseen global problems - e.g. a pandemic

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8
Q

Opportunities of starting a new business

A

Money
Inheritance - taking over the family business
Autonomy - be your own boss - can choose hours, salary etc
Challenge - personal satisfaction and self-esteem
Security - cant be fired, earn for retirement
Hobbies - pursue what you have passion for

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9
Q

Public sector

A

Firms who are owned and controlled by the government
Hospitals, police, public schools
Run by government because:
Everyone has access to those services (e.g. hospital) at a fair price
The country can be made safe (e.g. Police/Army)

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10
Q

Private sector

A

Firms who are owned and controlled by the people, rather than the government
Usually run in order to make profit

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11
Q

Sole trader

A

An individual who owns and controls their own business
They take all the risks but in return keep all the profit
They may hire employees to help them run the business
Most businesses are sole traders but are small
Hairdressers, restaurants, plumbers
They are unincorporated and have unlimited liability

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12
Q

Partnership

A

2 or more people, combine to form a business enterprise. They may combine their finances, run the business together, share and risk the profit
Partners usually
Share start up capital
Share the profit
Share responsibilities
Usually based on a legal document - e.g. deed of partnership - which might incluse also include
How much each partner puts in
How is the profit distributed
How much each partner will be paid
How may a partner leave
They are unincorporated and have unlimited liability

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13
Q

Privately held company

A

All the characteristics from the previous slide
Incorporated
Limited Liability
Owned by shareholders
Shares cannot be sold on the open market
Is not listed on a stock market
Shares can only be sold with the agreement of other shareholders
Usually small to medium-sized company
Shareholders are often the original investors and the CEO is often the original owner
Abbreviation = Ltd
GmbH in Germany

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14
Q

Public held company

A

All the characteristics from the previous slide
Incorporated
Limited Liability
Owned by shareholders
To “go public” mean to go from private to publicly-held company
IPO - Initial Public offering = stock market flotation
Will sell a % of the company to raise finance
Shares can be bought freely on the stock market
Shares are quoted on the stock exchange for public trading
Anyone can buy and sell shares easily
Ownership is often split across numerous people who are often not linked to the company
PLC
Public Limited company

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15
Q

Social enterprise

A

A business that makes revenue and profits but also has a social and / or environmental objects as part of its business model
Its objectives
Makes some profit (so don’t go bankrupt)
Benefit society

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16
Q

Private sector for profit social enterprise

A

Similar to other private sector businesses that make profit
Differences:
Some profit is used to benefit society rather than paid out to the owners
They try to run their business in socially responsible ways

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17
Q

Public sector for profit social enterprise

A

Government owned and run businesses that are run similar to private sector businesses
They aim to
Make profit (or avoid large costs)
Raise tax money through profits
Provide essential goods and services
E.g., electricity companies, freeway tolls

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18
Q

Cooperative social enterprise

A

For profit social enterprise owned and controlled by its members and run for the common benefit of its members
Decisions can be votes on by members democratically
Producer cooperative
E.g., farmers - can negotiate better prices on buying inputs
E.g., fertilizer selling price
Consumers cooperative
E.g., farmers - Crédit Agricole
Employee cooperative
A school owned by the teachers

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19
Q

Stakeholders

A

A person or organization who is interested in or impacted by the decisions of a business

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20
Q

Internal stakeholder

A

Part of the of organization (within the business)
Shareholders
Managers
EmployeesE

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21
Q

External stakeholders

A

Not part of the organization (outside the business)
Customers
Suppliers
Government
Competitors
Pressure Group
Banks

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22
Q

Business plan

A

Document that sets out the business idea, its goals and objectives and other details of how the business will operate

23
Q

Elements of a business plan

A

Executive summary - covers the main parts of the business plan
Marketing & Sales
What product
Why will customers buy the product
How the business will sell to them
Human resources
Details of management team
Staff to be recruited
Operations Management
Location of shop / factory
IT systems, Machinery etc
Finance
Where capital will come from
Projected profits and cash flow for 1+ years

24
Q

Purpose of business plan

A

Planning
Put your ideas on paper
Raise finance
Help investors make judgements about the business
Especially for Start-ups
Establish targets
Measure sucess/failure
Motivate employees

25
Human Resource management
Strategic approach to the management of people with a business to meet its objectives
26
What does human resource management do?
HR Planning Recruitment Training Appraisal Remuneration Dismissal Motivation Why is HR important? People are a businesses most important resource Hr tries to get the best employees and getting them working productively Dismissal and Redundancy
27
Internal HRM factors
Labor turnover % of employees leaving in a year as a proportion of the workforce Change in the company objectives E.g., expansion, new product Productivity of employees Increased productivity may mean less need to hire more workers Automation Possibly fewer workers needed, but need to hire a machine specialist Flexitime Homeworking, teleworking Can lead to job sharing, aces to a larger pool of talent, more equitable
28
External HRM factors
Demographic change Increasing the retirement age, more women entering the workforce Changes in labor mobility Willingness to move for a job Willingness to take jobs with a different skill set Immigration People moving from one country to another Immigration increases the pool of labor Economy E.g., recession might decrease demand for the product reducing the new work for so many employees Change in laws E.g., maximum 40 hour week Increase in Retirement age Gig economy Temporary workers
29
Reasons for resistance in workplace
One HR goal is to maximize productivity of employees in the workplace But changes they make may encounter resistance E.g., change working hours, change pay structure Why Fear of change/ the unknown Self-Interest Poor communication by the business Lack of trust in management
30
Capital Expedenture
Purchase of fixed assets Factories Machinery Vehicles - e.g., delivery trucks Furniture Usually, will last more than 1 year The main purpose is to drive growth in the business
31
Revenue Expedenture
Spending on the day-to-day costs of running the business Utility bills, e.g., electricity and water Employee salaries Office supplies Rent Insurance Paid daily, weekly, monthly Not being able to pay these in bankruptcy
32
Internal sources of finance
Sale of Assets Retained Profit Personal funds
33
External sources of finance
share capital loan capital overdrafts trade credit crowdfunding leasing microfinance providers business angels
34
Sale of assets
Selling items that belong to the business E.g., factory, land, machines, patents
35
Personal funds
Owners put their own savings into the company Usually start up for sole traders
36
Retained profits
A company may make a profit. This is then either:- Paid to shareholders Retained - put back into the business
37
Share capital
Selling a part of the business to an investor in return of finance Limited liability company
38
Business angel
Wealthy individuals who invest in small businesses
39
Loan capital
Borrow money (usually from bank)
40
Overdrafts
Bank allows the business’s account to go negative
41
Trade credit
When a business buy inputs from other businesses 30–90 days - buy now, pay later
42
Microfinancing providers
Providing small loans to businesses / entrepreneurs who might not be able to borrow elsewhere Often in LDC’s to help entrepreneurs
43
Crowdfunding
When many people invest small amounts of money into a business This can take many forms Donations Equity Peer-to-peer lending
44
Leasing
Paying for the use of an asset for a period of time E.g., machinery, car
45
Marketing
Identifying, anticipating and satisfying consumer needs and wants profitably Involves Advertising Market research Product design Setting price Design promotion campaigns How to get the product to consumers. After sales service Etc.
46
Market
Any place where buyers and sellers come together to buy and sell goods and services and exchange information
47
7Ps
Product Price Promotion Place People Physical Evidence Process
48
Market orientation
An outward looking marketing strategy Whereby the needs and wants of customers are identifiers through market research and then goods and services are produced to satisfy these needs and wants
49
Product orientation
Focusing on research and development and producing high quality products Ignore the market to some extent with assumptions that consumers will buy their productsa
50
Market share
Measures how much of a market is controlled by one business
51
Market growth
Measures how much a market has grown
52
Decision trees
A diagram which assigns probabilities and estimated outcomes to difference options for a decision in order to allow the calculation of the optimal decision It is a planning tool It shows Decisions available Cost of each decision Monetary outcome of each decision Probability of each outcome
53
Pros of decision trees
Tangible and mathematic answer to which decision is best Enables users to see all information visually Risk is included and assessed
54
Cons of decision trees
Probabilities are estimates of the future and may contain error Estimates may contain bias Ignores qualitative aspects to the decision