Unit 1 - ASO3 (Macro Factors) Flashcards

(47 cards)

1
Q

External environment

A

All the elements outside a business that may act as pressures or forces on the business operations.

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2
Q

Operating environment

A

stakeholders external to the business who have a direct impact on business operations, like: suppliers, competitors, costumers and special interest groups.

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3
Q

Macro environment

A

The broader forces, conditions, and trends in the economy and society within which a business operates, like: CSR conditions, global issues, economic conditions, legal/regulations, societal attitudes and behaviors, technological considerations.

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4
Q

Attitudes

A

the ideas, values, and beliefs held by people in a particular society, which sometimes affect the way they behave.

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5
Q

Behavior

A

actions that express ideas, values and beliefs.

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6
Q

what can attitude and behavior affect?

A

-How people live, work, and consume products.
-how business operates
-how stakeholders view business

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7
Q

Values and beliefs

A

shared principles and morals of a group or society idea/s about what is good or bad and necessary or unnecessary.

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8
Q

how can values and beliefs affect business?

A

-Force businesses to implement policies and procedures that preserve and protect the natural environment.
-Can compel businesses to give back to the local communities.

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9
Q

Trends

A

The general direction in which people’s attitudes or behavior in society is developing or changing.

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10
Q

Trends: demographic

A

-characteristics of the human population
-businesses that plan for changing demographics is likely to succeed.
-Australian population=opportunity to start new businesses in healthcare, retirement, funeral planning, etc. Possible labour shortage in future.

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11
Q

Trends: workplace flexibility

A

-creating a culture where employees meet demands of their personal lives while maintaining high levels of work performance.
-Can involve businesses offering flexible work arrangements, like remote learning, friendly workplaces, etc.

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12
Q

Economic conditions

A

the many influences that relate to economic activity in a nation or the world, and include interest rate, unemployment, business and consumer confidence levels, tax rates, exchange rates, and inflation.

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13
Q

Expansion

A

-Increasing consumer spending
-Business expectations increasingly optimistic
-increasing business investment
-sales and profits rising
-unemployment decreases

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14
Q

contraction

A

-Decreasing consumer spending
-Business expectations increasingly pessimistic
-decreasing business investment
-sales and profits falling
-unemployment increases

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15
Q

peak

A

-wages and salaries at high levels
-business operating at full capacity
-sales and profits at its highest level
-Consumer spending at its highest
-high employment

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16
Q

trough

A

-wages and salaries at low levels
-business operating at below capacity
-sales and profits at its lowest level
-Consumer spending at its lowest
-low employment

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17
Q

Interest rates

A

The cost of borrowing money from banks or other financial institutions.

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18
Q

High interest rates

A

-Consumers have less income after servicing their existing loans.
-Decreased spending on goods and services
-Decreased sales and therefore less profitability
-A business may not expand its operations

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19
Q

Low interest rates

A

-Consumers have more income after servicing their existing loans.
-Increased spending on goods and services
-Increased sales, and therefore, more profitability.
-A business will expand its operations

20
Q

Employment

A

ABS defines employment if people work one hour or more per week.

21
Q

When economy expands and reaches peak (employment)

A

-Businesses can struggle to hire employees due to labour shortages.
-business will have to pay higher wages to attract talent or hire overseas workers
-May have to put their expansion plans on hold

22
Q

When economy contracts and reaches recession (employment)

A

-Easier to find employees due to increase in labour need.
-Business will pay lower wages.
-Put their expansion plans through since there is enough staff.

23
Q

Tax rate

A

the percentage of (personal or company) income or value of a good, service or asset paid as tax.

24
Q

Company tax

A

tax levied as a percentage of a business’ net income.

25
Land tax
tax levied on the value of an asset, like an office building.
26
Business/consumer confidence levels
How businesses and customers are feeling about the current state of the economy.
27
High consumer confidence
-more optimistic about their financial situation. -increased consumer spending.
28
Low consumer confidence
-less optimistic about their financial situation. -decreased consumer spending.
29
business confidence is high
-expand their business -take on more debt -employ more people
30
business confidence is low
-not expand their business -take on less debt -employ less workers/
31
Technological considerations
the growing use of tools, techniques or systems by a business to solve problems or to serve a purpose in operations.
32
Benefits of using technology
-increase efficiency and productivity -create new jobs and products -improve quality and range of goods and services -enter new markets, which can increase profits
33
Downsides of technology in business
-creates shorter product lifecycles -more time and money spent on R&D to remain competitive -number of employees a business needs in manual jobs decreases
34
Globalisation
businesses operate in a worldwide market, allowing them to buy and sell goods, services and raw material across borders, thereby increasing sales and profits.
35
Overseas competitors and overseas markets
exporting to other nations spreads risk and promote growth, but it can also present challenges in terms of transportation and distribution conversion taxes and duties, marketing and packaging requirements, legal requirements as well as cultural practices.
36
Overseas competitors and overseas markets - advantages and disadvantages
A: -Increased sales and profits -increased lifecycle of products -market diversification D: -High costs -Political and legal risks -Supply chain disruptions -Cultural and language barriers
37
Offshoring
the practice of moving some business' processes or services to the same or another business located in another nation.
38
Offshoring - advantages and disadvantages
A: -access to qualified and low-cost labour. -Faster growth -enter to new markets D: -Cultural barriers -time differences -Insufficient language skills
39
Exchange rates
The price of one's nation currency expressed in terms of another nation's currency - helps determine how much of a currency a business or customer has to give up to buy a given amount of a different currency.
40
Depreciation (weaker AUD)
Benefits exporters: cheaper goods; more capital Hurts importers: expensive materials; fewer capital
41
Appreciation (stronger AUD)
Hurts exporters: expensive goods; less capital Benefits importers: cheaper materials; more capital
42
Patents
exclusive rights granted over any device, substance, method, process that is new, useful or innovative. -legally enforceable -gives exclusive rights to owner to use for commercial uses -must be obtained -Must be renewed before expiry (20 years)
43
Copyright
free and automatic protection of original works. -legally enforceable -automatic -copyright notice can be reminders to competitors
44
Trademark
Right granted over a letter, word, phrase, number, sound, smell, shape, logo, picture, or aspect of packaging a business will use to represent its products. -legally enforceable -must be obtained -must be renewed before expiry (10 years)
45
Online sales - advantages and disadvantages
A: -long-term operational costs are reduced since there is no need to pay for premises and utilities -business will reach a global audience, increasing sales and profit D: -Expensive to create and maintain a website and/or app. -May lose sales if app or website crashes.
46
CSR
A business commitment to go above and beyond its legal requirements to promote employee wellbeing, community welfare and environmental preservation.
47
CSR - advantages and disadvantages
A: -increase business performance -increase customers -stronger competitive advantage -positive relationships with key stakeholders D: -Time consuming and costly to implement in short-run.