Unit 1 - Introduction to Business Management Flashcards
(72 cards)
What is a business?
A business is a decision-making organization that provides goods and services to satisfy the needs and wants of customers in a profitable or non-profitable way.
What is the purpose of having/running a business?
The nature or purpose of business activity is to generate ADDED VALUE.
(a positive difference between the selling price of a product and the cost of producing the good or service)
What is a service?
Are intangible products
They are perishable (they do not last because they are technically consumed at the time of purchase)
Variable (services are HETEROGENOUS meaning each customer experience is unique)
What is an entrepreneur?
An individual who plans, organizes and manages a business, taking on financial risks in doing so.
They develop new ideas, products, and concepts to sell.
Usually independent
Responsible for all aspects of their business
What is an intrapreneur?
An employee within a large organization who takes on their entrepreneurial skills to innovate, change, or create new projects within the company’s existing structure and resources
What are the four factors of production?
They are the INPUTS needed when creating a good or service.
(C.E.L.L)
Capital = the PHYSICAL assets used to produce products. Used primarily for strategic purposes.
Entrepreneurship = The skillset that allows people in the business to take new routes or even risks to add value to the business. They COMBINE other factors of production to make profit.
Land = any physical resources or the land itself (e.g. raw materials, forests, buildings.)
Labour = Refers to the effort and skills of the people that work to produce goods and services.
What are some different TYPES of products?
- Consumer goods
Products sold to and bought by the general public rather than other businesses. They can be categorized further into:
- Durables (used repeatedly)
- Non-durables (need to be consumed
shortly after they are bought) - Capital goods
Physical products bought by businesses to produce other goods and/or services. - Services
What are the four functional areas of a business?
They are interdependent areas of a business.
- Finance and accounts
- Human Resources
- Operations Management
- Marketing
Any business entity, even sole traders, must include all four functional areas.
What are sources of finance a business always aims to use and why?
INTERNAL SOURCES OF FINANCE
- They are cost effective
- No interest
- Low transaction cost - Control and Ownership
- Avoids dilution
- No external influences
- Less bureaucracy
List some startup costs of a business
- Insurance costs
- Capital equipment
- Human resources
- Training
- Salaries
- Recruitment - Legal fees
- Lawyers
- Patents
- Permits
- Solicitor (gives u advice) - Marketing costs
- Premises
What is an Enterprise
A PROJECT with a legal identity and can conduct business on its own. Which undertakes something that is especially
= Difficult
= Complicated
= Risky
What is a Social Enterprise
An organization with wellbeing as its main goal instead of just profits. They can make profits if they want (FPSE) just as long as social wellbeing remains the main goal.
The process of starting up a business
Organizing the basics
Researching the market
Planning the business
Establishing legal requirements
Raising the finance
Testing the market
Challenges that new businesses may face
- Location of business inappropriate
- Supplies unreliable
- Poor market research
- Inappropriate test market
- Tests too optimistic
- Goals too vague or contradictory
- Difficulty raising medium to long term finance
Main goals of any organization/business
GROWTH - Measured by sales revenue, number of sales, or marketshare
PROFITABILITY -
ETHICS -
PROTECTING SHAREHOLDER VALUE - Provide a profitable return for shareholders
What is GROWTH in terms of businesses?
Refers to an increase in the size of a business, relative to other businesses within the same industry.
- Increase in market share
- Increase in capital employed
- Increase in workforce size
- Increase in revenue
What is the Quaternary Sector?
Involved intellectual and knowledge-based activities that generate a share information to the public in the form of services. It requires an incredibly well-educated workforce, usually in the highest income countries.
What is the Tertiary Sector?
This sector specializes in the provision of services to the general population. They do not produce a tangible output. Yet, physical goods can still be used to provide a service.
What is the Primary Sector?
All raw materials are acquired and extracted in the primary sector. They have minimal added potential value in their work, in developing countries usually.
They are involved in the extraction, harvesting, or conversion of raw materials/ natural resources.
What is the Secondary Sector?
The sector in which raw materials are processed to produce tangible finished goods.
They are the part of the economy engaged in the production of finished goods.
Such as consumer durables, non-durables, and capital goods.
What are the four sectors of production about?
What happens when A country develops/doesn’t?
Linked back to what is called the “Chain of Production”
Each sector must occur and run to turn raw materials into a consumer good that is marketed!
-> hence why interdependent
Sectoral Change * key word
- It may occur when businesses anticipate or adapt to the changing economic and social environment to do well.
(e.g. seeing incoming expats with high skills and expertise along with economic boom may lead to transition into the Quaternary sector)
Why do people start a business?
G.E.T.C.A.S.H.
- Growth -> personal and financial
- Earnings
- Transference/Inheritance
- Challenge
- Autonomy
- Hobbies
Maybe also due to:
- The necessity of having an income (e,g. you were laid off)
- Finding a gap or untapped opportunity to achieve “first-mover advantages”
- Sharing an idea
Challenges in creating a business
- Lack of finance
- Unestablished customer base
- Cash flow problems
- Marketing problems
- People management problems
- Production problems
- High production costs
Set-up and Running costs - Legalities
Cumbersome, time consuming,
ineffective - Poor location
What is the private sector?
Parts of the economy that are not controlled nor owned by the government, but rather private individuals and companies.
Usually focus more on the wants of customers as most needs are prioritized to be provided by the public sector.
Main aim is to earn profits to compensate owners. They are more specific and effective in what they do with finance to direct their operations to one particular want/need or gap in services/products provided by the government or in the market in general.