unit 1 vocabulary + e-mail rules Flashcards
(153 cards)
1
Q
kleinhandel, detailhandel
A
retail
2
Q
detailhandelaar
A
a retailer
3
Q
winkel van een liefdadigheidsinstelling
A
charity shop
4
Q
drogist
A
chemist(‘s)
5
Q
discountwinkel
A
discount store
6
Q
krantenverkoper, kioskhouder
A
newsagent’s
7
Q
nachtwinkel
A
night shop
8
Q
slijterij (drankzaak)
A
off licence
9
Q
fabriekswinkel, outlet
A
outlet store
10
Q
pop-upwinkel
A
pop-up store
11
Q
handelaar in kantoorbenodigdheden
A
stationer(‘s)
12
Q
supermarkt
A
supermarket
13
Q
hypermarkt
A
hypermarket
14
Q
warenhuis
A
department store
15
Q
winkelcentrum
A
shopping centre, mall
16
Q
online winkel
A
E-shop, online shop
17
Q
zoeken op het internet
A
to browse (the web)
18
Q
een online catalogus raadplegen
A
to consult an online catalogue
19
Q
showrooming (een artikel in een winkel bekijken maar online kopen)
A
to showroom
20
Q
een webshop bezoeken
A
to visit a webshop
21
Q
merkproducten
A
branded items/goods
22
Q
merkloos product (wit product)
A
generics
23
Q
huismerk
A
house/home/own brand
24
Q
indicatieve merken
A
signpost brands
25
vraagprijs
asking price
26
aangegeven prijs
marked price
27
etiketprijs
sticker price
28
prijskaartje
price tag
29
twee kopen, één gratis
2-for-1 deal
30
koopje
bargain
31
korting
discount
32
met korting
at a discount
33
gratis monster
free sample
34
aanbieding
(in) promotion
35
verkrijgbaar
on sale
36
solden
sales
37
terugbetalen
to refund
38
terugbetaling
a refund
39
klant
client/customer
40
(verkoops)manager
(sales) manager
41
verkoopsassistent(e)/ winkelbediende
shop / sales assistant
42
verkoper/ verkoopster, vertegenwoordiger/ vertegenwoordigster
salesperson / salesman / saleswoman
43
winkelier
shopkeeper
44
onderhandelen (over)
to bargain (over)
45
annuleren
to cancel
46
annulering
cancellation
47
advies winnen, consulteren
to consult
48
adviseur, consulent
a consultant
49
raadpleging, overleg
a consultation
50
verdelen, handelen, verkopen
to deal in
51
verkoper
dealer
52
overeenkomst, transactie
a deal
53
verwerken, afhandelen
to handle
54
verwerker, behandelaar
a handler
55
bemiddelen (tussen)
to mediate (between)
56
bemiddelaar
a mediator
57
onderhandelen
to negotiate
58
onderhandelaar
a negotiator
59
onderhandeling
a negotiation
60
zaken doen (met)
to trade (with)
61
bemiddelaar
a trader
62
transactie
a trade
63
afhandelen
to transact
64
transactie
a transaction
65
(online) kopen
to buy (online)
66
een overeenkomst sluiten
to close a deal
67
bezorgen, afleveren
to deliver
68
levering
a delivery
69
bestellen
to order
70
bestelling
an order
71
goederen terugzenden
to return goods
72
Where do you buy writing material and office supplies?
stationer's
73
Where do you buy alcohol?
off-licence
74
Where do you buy newspapers and magazines?
newsagent's
75
Where do you buy cosmetics, toiletries and prescription drugs?
chemist's
76
Where do you buy basic products, tinned or frozen food and beverages after closing hours?
night shop
77
Where do you buy building tools, decorating material?
DIY shops
78
Where do you buy local things, cheese, wine...?
deli
79
someone who starts his/her own business and is prepared to take risks
entrepreneur
80
a shop that appears unexpectedly for a limited time and aims at dazzling and attracting the passers-by
pop up store
81
a shop that buys goods directly from a manufacturer or wholesale supplier at a volume discount and sells it for a mark-up price to consumers
outlet
82
someone who pays rent to use a building owned by someone else
tenant
83
the percentage of all rental units that are unoccupied at given time
vacancy rate
84
the person you rent a building/ room from
landlord
85
agreement to make alterations or add extensions to a property
planning permission
86
shop that sells goods that people have donated to support a particular benefit (also called thrift shop)
charity shop
87
to remove excess by cutting
to trim
88
available because it is not being used
vacant
89
person that sells goods in small quantities to consumers
retailer
90
building or part of a building
premises
91
view of entrepreneurs: pop-up shop
+ : test
92
view of entrepreneurs: charity shop
+ have to invest less (cheap)
- cannot be sold, limited by what is donated
93
view of entrepreneurs: bookie
+ easy money, can attract customers
94
view of customers: pop-up shop
+ curious --> new
- dissappears
95
view of customers: charity shop
+ less expensive
- second-hand
96
view of customers: bookie
+ entertainment
- can lose a lot of money
97
words that come before the word 'shopping'
Christmas
do the
e (electronic)
end-of-season
go (out)
late night
one-stop
supermarket
weekly
window
98
words that come after the word 'shopping'
around
bag
basket
cart
centre
complex
facilities
list
hours
mall
trolley
99
advantages of shopping online
- quick & easy
- less pollution
- no need to leave the house
- many products/ brands/ sizes
--> a lot of choice
- easily compare prices
100
disadvantages of shopping online
- clothes may not fit
- delivery at the wrong time
- you can get scammed
- shipping costs/ delivery costs
- you have to wait
- broken
101
the noun of 'to consult'
consultation/consultant
102
the noun of 'to deal in'
a deal/dealer
103
the noun of 'to handle'
a handler
104
the noun of 'to transact'
transaction
105
the noun of 'to trade with'
a trade, a trader
106
the noun of 'to mediate between'
a mediator
107
the noun of 'to traffic in' (handelen)
a trafficker
108
e-mail: formal salutation
Dear Sir/Madam (name unknown)
Dear Mr Smith (name known)
Dear Ms Johnson (used for (un)married women)
109
e-mail: formal greeting
Yours faithfully (very formal, when name of addressee is unknown)
Yours sincerely/ Best regards
110
e- mail: header:
- date
- subject line: main idea, short and to the point
- sender
- recipient
111
an e-mail: the 7 important parts
- header
- formal salutations
- opening paragraph: purpose of e-mail / creating goodwill
- body: logical line of argument
- closing paragraph: expected reaction of recipient
- formal closing formula
- name (and function)
112
language of a formal e-mail
- sentences: simple & short
- no grammatical mistakes
- punctuation is correct
- avoid emotional language
- no slang
- avoid abbreviatons and acronyms
- the past form of modals is frequently used: could, would, might etc.
113
astute
good at making decisions to your own advantage
114
to be dazzled
to be overwhelmed by the spectacular display
115
lambasted
attacked violenty
116
poof (=puff)
a light round hollow pastry
117
real estate
capacity
118
to tote
to carry (heavy things)
119
to trump
variation of 'to triumph'
120
to tweak
to change slightly for the better
121
zoom
to walk very fast
122
synonym for buying things we don't need without even realizing it
impulse spending
123
synonym for tempted
enticed
124
synonym for spending more money than we actually planned
shelling out
125
synonym for take
grab
126
synonym for drool (kwijlen)
salivate
127
synonym for profitable (winstgevend)
high mark up
128
synonym for endcaps with promotions and specials
featured items
129
synonym for items with expensive names
brand items
130
synonym for withe packaged cheaper products
generics
131
synonym for reduce
to lessen
132
synonym for consider
equate
133
synonym for to be
with being
134
synonym for mutual exchange of things or privileges
reciprocity
135
synonym for slow down
stall
136
synonym for too expensive
overpriced
137
to hotfoot it
to go in a hurry
138
stunned
shocked
139
subconscious
something you aren't aware of
140
synonym for an apparatus
a device
141
synonym for registers where he looks
tracks the movement of the eyeball
142
synonym for his former client
his then client
143
synonym for which (in the beginning) led to confusion
(initially) causing bemusement
144
synonym for the executives of supermarkets
supermarket suits
145
synonym for products that are generally well-known
signpost brands
146
synonym for fing our way without thinking
navigate as if on auto-pilot
147
synonym for have a certain purpose in mind
are armed with a mission
148
synonym for to buy food for a week
to stock up for a week
149
synonym for to quickly take
to grab
150
synonym for has
stocks
151
synonym for varieties
lines
152
synonym for to hold
to retain
153
synonym for the fact that you keep buying the same products
your loyality
