Unit 11.1 - Enterprise Asset Management & Customer Service Flashcards
Organization Levels (25 cards)
What unit defines the technical objects used in the plant maintenance process
Enterprise Asset Management / Customer Service
What are the organizational levels used in the Enterprise Asset Management and Customer Service
- Maintenance Plant
- Maintenance Planning Plant
What is the Maintenance Plant?
A plant in which the technical objects of a compare are installed.
Maintenance plants are assigned to maintenance planning plants
What is the Maintenance Planning Plant?
A plant in which maintenance tasks are planned and prepared.
How can the plant be structured. (2 ways)
- Location Based
- planning based
Describe location based plants
- Maintenace Plant
- Location (sub divided accordingly ex. site, building)
- Maintenace work centers (manages unit of capacity)
Are the Maintenance Work Centers assigned to a maintenance plant.
Yes - as workshops for example mechanics
Describe the Planning Based Levels
- Maintenance Planning Plant
- Maintenance Planner Groups
What its the Maintenance Planning Plant
- Part of the Planning Based level
- where tasks are planned and prepared
- Maintenance planning plants that do not plan their tasks are assigned to here
What is the Maintenance Planner Group
The planners, ie foreman or scheduler
The Maintenance Planning Plant can plan tasks related to technical objects in …
your plant or other plants
The units of capacity in Plant Maintenance are managed as
maintenance work centers
The planners within a maintenance plant are defined by who?
by the maintenance planner groups
Describe plant-specific planning
- most common
- maintenance orders are executed by workshops from the same plant
- spare parts are stored in the same plant
Describe the cross-plant planning
- multiple maintenance plants are assigned to a planning plant
- responsible for maintenance planning, order execution, spare parts, storage
What is another setup for the maintenace plant?
The planning plants requirements and spare parts are in another plant, but the tasks are performed by workshops locally
describe a maintenance work center
it is like an organ, unit within the operational system. It can be a machine or person or a group of those
Maintenance Work Centers are used as main work centers in the: (4 items)
- master data for the equipment or functional location
- maintenance item
- order header
- task list header
Maintenance Work Centers are used as the performing work centers in the (2 items)
- operations for an order
- operations for a task list
Each service order is assigned to exactly one planning plant. True or False
True
however, several performing plants can be involved in a service order
What is a centralized planning plant
a plant in which the services are planned and scheduled but several plants perform the service
what is a decentralized planning plant
each planning plant is also a performing plant
What are the main functions of a maintenace work center
- costing
- scheduling
- capacity planning
For customer service, what are the org. levels?
- plant (service center)
- planning plant
- planner group
- work center
- employee
