UNIT 1.4 Stakeholders Flashcards
(4 cards)
What are stakeholders?
they are individuals or groups of people who are affected and have a vested interest on what the business does and how well it preforms.
eg: employees, suppliers, lenders, shareholders
What are Internal Stakeholders?
individuals or groups of people within the organization and interested in the businesses operations and decision making
eg: managers, directors, employees and
What are External Shareholders?
individuals or groups of people who are not within the organization but have a a direct interest in its actions and performance.
eg: customers, suppliers, lenders, the government, financiers
State 3 Stakeholder conflicts
E: employees may demand higher wages which can decrease shareholder profit
S: Senior managers may demand higher bonuses, effecting shareholder dividends/ profit
E: Employees may invest in new technologies to improve efficiency, causing job redundancy’s