UNIT 1.4 Stakeholders Flashcards

(4 cards)

1
Q

What are stakeholders?

A

they are individuals or groups of people who are affected and have a vested interest on what the business does and how well it preforms.

eg: employees, suppliers, lenders, shareholders

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2
Q

What are Internal Stakeholders?

A

individuals or groups of people within the organization and interested in the businesses operations and decision making

eg: managers, directors, employees and

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3
Q

What are External Shareholders?

A

individuals or groups of people who are not within the organization but have a a direct interest in its actions and performance.

eg: customers, suppliers, lenders, the government, financiers

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4
Q

State 3 Stakeholder conflicts

A

E: employees may demand higher wages which can decrease shareholder profit

S: Senior managers may demand higher bonuses, effecting shareholder dividends/ profit

E: Employees may invest in new technologies to improve efficiency, causing job redundancy’s

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