unit 2 Flashcards
conversational fluency (CF)
how smoothly conversation unfolds
-high and low fluency
factors that define CF
-time spent repairing communication breakdowns
-exchange of information and ideas
-sharing of speaking time
-time spent in silence
procedures for measuring CF
interviews, questionnaires, daily logs, and group discussion
interviews
basic assessment procedure used to elicit specific information about an individual’s hearing related communication difficulties
-prepared with specific questions
-want your provider to “know” you
questionnaires
open ended questions - elicit qualitative data
closed ended questions - used to gather quantitative data
daily logs
self reports of behavior used by respondent for self monitoring
-can give insight into strategies, difficulties, and overall conversational fluency
group discussions
provides a forum for patient to discuss communication ideas
-patients make the syllabus
development of communication strategies training (CST)
a quality AR training program should be tailored to accommodate a patients : expectations, age, socioeconomic background, lifestyle, communication problems
-making printed materials available
-presenting a weekly program
creation of a program of CST
program length (12-40 hours), intensive instruction or spread over time, develop objective, assessment materials, one-on-one, couples, group
benefits of CST
-studies may have reported a reduction in perceived hearing loss related disability
-research suggesting benefits generally show : good patient participant, change in communication strategies usage, change in perceived hearing related disability, reduced rate of hearing aid returns, reported benefit by frequent communication partners
-enhancing self-efficacy
models for CST
formal instruction, guided learning, real-world practice, individual training
formal instruction
participants learn various types of communication strategies and other listening and speaking behaviors, and are exposed to examples
-can suggest strategies they have found to be helpful
-group leader can share specific suggestions
-courtesy, explanation, and direction
guided learning
patients are encourage to use conversational strategies in a structured setting
-modeling
-role playing
-analysis of videotaped scenarios
-attention
real world practice
includes activities that participants have performed successfully in the classroom/clinic and also some activities that require them to communicate in a setting that is highly motivating (such as office of social gathering)
-report success and problems
individual training
includes difficulties associated with patient specific hearing loss
training for communication partners
training may foster empathy for the difficulty of the speechreading task, and encourage behaviors that will reduce communication breakdowns
-generally provided at the same time, and sometimes in the same class
-may also receive support and counseling about adjusting to the changes in life quality
group programs
provides the opportunity for the individual with hearing loss, their spouses, children or caregivers to participate in understanding the larger effect of quality of life caused by hearing loss
counseling
help patients understand and solve their hearing related problems
-acceptance of hearing loss
-understanding of hearing loss and effects
-decreased stress
informational counseling
professional instructs, guides, and gives expert information in the format of give and take dialogue
GOAL : patient learns about hearing loss, listening, device technology, and services
DESIRED OUTCOMES : patient has an understanding of hearing loss and knows more about technology and available services
personal adjustment counseling
GOAL : patient works through negative feelings about hearing loss and self worth and learns to accept the permanency of hearing loss
DESIRED OUTCOME : patient begins to regain positive self image and becomes willing to engage in aural rehabilitation intervention plan
psychosocial support
help patients achieve long term self sufficiency in managing the psychological and social challenges that result from hearing loss
GOAL : focus on the permanency of the hearing loss and on psychological, social, and emotional acceptance
cognitive approach
modify thought process
GOAL : eliminate misunderstandings and assumptions by replacing them with positive thoughts and positive perspectives
-rational emotive behavior therapy (REBT) : replacing the irrational belief with a rational one
behavior approach
modify behavior
-desensitization : reduce negative reaction through repeated exposure
-identify physical systems of stress
-introduce relaxation techniques
affective approach
modify emotions
-phenomenological : patient changes how they view themselves and their place in the world, even though their circumstances remain the same
-the clinician : utilized congruence with self, used unconditional regard, employs empathetic and understanding