Unit 2

Question 1

Appraisals

Answer 1

The formal process of evaluating the contributions and performance of an employee, usually conducted through observations and interviews with the appraisee’s line manager

Question 2

Behavioral training

Answer 2

Identifying functional issues that could improve performance in the workplace by developing behavioral changes in the workplace. It is based on the notion that training is meaningless unless a desirable

Question 3

Dismissal

Answer 3

Termination of a worker’s employment due to employee incompetence (unsatisfactory performance) or a breach of contract.

Question 4

External Recruitment

Answer 4

Hiring staff from outside the organization to fill vacant posts

Question 5

Human Resource Management

Answer 5

refers to the role of managers in planning and developing the organizing people. This is done through interrelated functions such as recruitment selection, dismissal and training, and the development of employees.

Question 6

Induction

Answer 6

Introduction of new staff into the business to get them familiar with policies, practices, and culture of the organization

Question 7

Job Analysis

Answer 7

Part of the recruitment process that involves scrutinizing the different components of a job

Question 8

Job Evaluation

Answer 8

Assessment of a particular job in relation to other jobs in the organization, so that the remuneration and other rewards and benefits can be determined by objective, transparent, and fair manner.

Question 9

Labour Turnover

Answer 9

measures the number of workers who leave the firm as a percentage of the workforce, per year.

Question 10

Offshoring

Answer 10

An extension of outsourcing that involves relocating business activities. it is possible to offshore work but not outsource it.

Question 11

Outsourcing

Answer 11

practice of using external providers for certain non-core business activities. These firms are able to carry out the outsourced work for less than the business would be able to.

Question 12

Recruitment

Answer 12

Process of hiring suitable workers. This entails a thorough job analysis to ensure that the best candidate is hired.

Question 13

Redundancies (lay-offs)

Answer 13

When an employer can no longer afford to hire the worker or when the job ceases to exist following the completion of a project.

Question 14

re-shoring

Answer 14

reversal of offshore outsourcing, ie the transfer of business operations back to its country of origin

Question 15

workforce

Answer 15

number of employees at any one point in time for a particular organization. It’s a means of measuring the size of an organization