Unit 2 Business Flashcards

1
Q

Product orientation

A

An approach to business which places the main focus of attention upon the production process and product its self

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2
Q

Market orientation

A

An approach to business which places the requirements of the consumers at the centre of the decision making process

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3
Q

Pros and cons or product orientation

A

Pros;

  • unique products
  • good quality
  • saves money on market research
  • could be widely unsuccessful and fill a gap in the market

Cons;
- unreliable, don’t know if its going to be successful/ make profit

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4
Q

Marketing objectives

A

Goals that the firm sets to allow it to achieve its corporate objectives (overall aims of the business)

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5
Q

Corporate objectives

A

Overall aims of the business

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6
Q

Marketing tactics

A

Short term marketing measures. The practical actions and techniques designed to meet the needs of the strategy

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7
Q

What are the 4 P’s

A
  • product - gap in the market/USP
  • price - strategies - skimming/penetration
  • place - where to distribute
  • promotion - above or below the line
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8
Q

Marketing strategy

A

A set of plans designed to achieve the marketing objectives of the business

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9
Q

Distribution channels

A

Route through which a product passes in moving from the producer to the consumer

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10
Q

5 stages of PRODUCT LIFE CYCLE

A
1 intro
2 growth
3 maturity
4 saturation
5 decline
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11
Q

4 quadrants of boston matrix

A

Star - high high
Cash cow - high share low growth
? - high growth low share
Dog- low low

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12
Q

Why is the boston matrix useful

A

Analysis of product portfolio and makes an informed desision of what marketing strategies need to be changed

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13
Q

Branding

A

A name/term/sign/symbol/design to identify the goods or services of a business and differentiate them from competitors

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14
Q

Branding strategies - individual

A

Individual products branded with individual names - can be developed for particular market segments (failure of one brand will have an adverse affect on another)

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15
Q

Branding strategies - corportate (Heinz)

A

When the business name is the brand name

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16
Q

Branding strategies - family (cadburys)

A

Brand name which includes a number of different products

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17
Q

Brand extensions (coke)

A

Existing brand name used for new products in the same market

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18
Q

Branding strategies - brand stretching (virgin)

A

Existing brand name has been taken to unrelated markets

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19
Q

Why analyse the product life cycle? (3 reasons)

A
  • Identify points at which a business may need to consider launching a new product
  • Identify where and when spending is required
  • Identify when a product should no longer be for sale
  • indicate profitability at each stage
  • When extension strategies are required
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20
Q

Brand protection - patents

A

Right to ownership of an invention or process granted by government for a fixed period of time

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21
Q

Brand protection -copyright

A

Legal ownership of a material such as books, music and films which prevents these bring copied by anyone else

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22
Q

Brand protection - trade marks

A

Signs, symbols, logos etc that distinguish products and services of one business from those of competitors

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23
Q

Benefits of brand protection

A
  • they can be used to generate income
  • can license other business’ who will pay large sums of money to copy the idea legally
  • or can sell to other business’ to use
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24
Q

Law of demand

A

Number of consumers willing and able to purchase a product

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25
Price elasticity
The responsiveness of demand to changes in price
26
PED calculation
%change in QD/%change in P
27
Price inelastic (number and define)
Less than 1 | change in QD is less than change in price (nessecities)u
28
Unitary demand
=1 | Change in QD is proportional to change in P
29
Price elastic
More than 1 | Change in QD is greater than change in P (luxury cars)
30
3 corners of the design mix triangle
Aesthetic Functional Economic
31
Unit cost
Total cost/units of output
32
Capacity utilisation
- the use a business makes or its resources | - (Current output/max possible output) x 100
33
Just in time
Method of stock control where firms re order stock just in time for the current stock to run out
34
Benefits of JIT
- increases efficiency because it prevents firms having to wait around for stock - cuts costs as they dont need as much storage space - frees up working capital
35
Drawbacks of JIT
-doesnt work for all business' as some has unpredictable demand
36
Market share
(Sales/total sales in market) x 100 How big the company wants to be
37
Marketing mix
The elements of a business' marketing that are designed to meet the demands of the customer
38
Budgets
A future plan which sets out a business' financial targets
39
Stock
Can be found in 3 places in the production process Start - raw Middle - work in progress End - finished product
40
Market position
Which market segments does the company want to be in
41
Marketing
A way to promote/sell your product using a range of strategies and tools to attract your target audience
42
Marketing objectives
The goals that a firm sets to allow it to achieve its corporate objectives (overall aims of the business)
43
Market orientation
An approach to business which places the main requirement of the consumers at the centre of the decision making process
44
Product orientation
An approach to business which places the focus of attention on the product its self (production process)
45
Corporate objectives
Main priorities of the organisation
46
Marketing strategy
A set of plans designed to achieve the marketing objectives of a business
47
How does a business grow?
1) attract new customers | 2) get customers to switch from competition
48
Labour productivity (calc and def)
Total output/number of employees A measure of output per worker over a given time
49
market share calculation
(our sales/total sales in the market) x100
50
market growth calculation
(change/original)x100
51
Patents
right to ownership of an invention of process granted by the government for a fixed period of time
52
Trade marks
Signs/symbols/logos that distinguish the products or services of one company from its competitors
53
Copy right
legal ownership of material such as books, music and films which prevent them being copied by anyone else
54
price elasticity (def)
responsiveness of demand to changes in price
55
PED (calc)
% change in QD/% change in price
56
Price inelastic (number and meaning)
57
re order level
Quantity of stock at which you place another order
58
Stock
Products that can be sold to customers which can be found as raw materials, works in progress or finished goods
59
Lead time
Time taken for your order to come in
60
JIT
Method of stock control where a firm reorders stock just in time for the other stock to run out
61
Lean management
Philosophy that aims to produce more using less, by eliminating all forms of waste
62
Cell production
Divides the production line into individual teams or cells which each have a certain aspect of production
63
Time based management
Reduces wasted time by basing production on needs of the customers
64
Simultaneous engineering
Part of time based management which helps firms develop and launch new products more quickly