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International Business Gr.12 > Unit 2: Culture and Canada > Flashcards

Unit 2: Culture and Canada Flashcards

1
Q

What are the positive and negative effects that International Business has on Canada?

A

Positive effects
* Increased employment
* Access to new goods, technology and services
* Diversity of Culture
Negative effects
* Loss of manufacturing jobs
* unsafe product
* Less Canadian made products and culture

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2
Q

What is the definition of Competitive Advantage? Does Canada have any? If so, what are they?

A
  • When a country or company is better at producing a certain product than its competitors can
  • Canada is not seen as having many competitive advantages on a global level
    Advantage may be based on:
  • Technology
  • Access to raw materials
  • Marketing
  • Management
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3
Q

What does the term “the hewers of wood and drawers of water” mean?

A
  • “The hewers of wood and drawers of water” is often used to describe Canada because many see us for just fish and wood
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4
Q

What is Canada’s banking system seen as strong from a global perspective?

A
  • Canada’s banking system is designed to handle the ups and downs of the business cycle
  • Canada’s banking system is heavily regulated by the federal government with strict rules and regulations regarding domestic and foreign ownership
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5
Q

What are some of Canada’s leading industries?

A

Canada’s Service Industry
* Financial services, agricultural, and engineering.

Canada’s Cultural Identity
* Publishing, theater, visual arts, music, and film.

Canada’s Technology Sector
* I.C.T. area, Aerospace, R&D, and Pharmaceutical and chemical production

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6
Q

What are the “Big Six” Banks?

A
  1. TD
  2. RBC
  3. CIBC
  4. ScotiaBank
  5. BMO
  6. National Bank
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7
Q

Define “Exporting Services”

A
  • Performing work for others within international markets
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8
Q

What is “foreign investment”?

A
  • When a company expands its business into a foreign country
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9
Q

What is “foreign investment”?

A

Foreign investment occurs when a company expands its business into a foreign country

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10
Q

Why do most countries seek foreign investment?

A
  1. employment
  2. economic activity
  3. technology
  4. productivity
  5. Competition (domestic vs. Foreign)
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11
Q

What is productivity and why is it important?

A
  • Productivity is the amount of output with respect to the amount of input
  • Productivity is measured by GDP per capita
  • A high GDP means a high standard of living and quality of life

Why is it important…
* Company perspective: More profit.
* Government perspective: More money from taxes
Individual perspective: Greater Income

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12
Q

What is the difference between culture and subculture?

A
  • Culture is the collection of knowledge, experience, beliefs, values, attitudes, religions, arts, symbols, and possessions acquired by a group of people overtime
  • Subculture is a cultural group within a larger or predominate culture, distinguished from its factors such as class, ethnic background, religion or lifestyle
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13
Q

What is “cultural intelligence”?

A
  • The capability to adapt, relate, and work with different cultures
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14
Q

Why did Starbucks fail in Australia?

A
  • Australia’s established cafe culture isn’t traditionally linked to chain stores Starbucks
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15
Q

How did Dolce and Gabbana offend the citizens of China?

A
  • After running an advertisement depicting a Chinese women using chopsticks to eat a pizza, a nation-wide boycott ensued in protest of Dolce & Gabbana’s insensitivity
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16
Q

What approaches did Ikea and McDonald’s use when entering the Indian Market?

A
  • India is a majority-vegetarian society
  • McDonald’s removed beef products replacingthem with vegetarian foods like mashed potatoes, peas and indian spices
  • IKEA has considered the fact that India is a majority-vegetarian society
  • IKEA has adopted a vegetarian menu, replacing their famous meatballs with samosas and briyani
17
Q

What is “cultural awareness”?

A
  • Determine the cultural differences between Canada and the target country
17
Q

What are the different cultures discussed in lesson 4.2 Business Cultures Around the World?

A

Mexico, Brazil, China, Japan, India and Saudi Arabia

18
Q

What are the Seven Factors that could impact culture in international business?

A
  1. Product and service
  2. Culture and the labour market
  3. Child Labour
  4. Discrimination
  5. Standards and practice
  6. Wages
  7. Business meetings and negotiations
19
Q

What are the Five Factors that determine the need for cultural awareness?

A
  1. Control of foreign operations
    * If the branch plants are managed by local people, then there is less of a need to learn about cultural differences
  2. Extent of foreign operations
    * The extent of cultural awareness needed depends on the depth and type of business
  3. Number of foreign operations
    * The more operations a business has in a foreign market, the more cultural awareness they will require
  4. Degree of Cultural difference
    * Foreign markets that have a similar culture to Canada will require minimal time spent examining cultural differences
  5. Impact of indigenous people
    * When businesses set up operations in foreign countries, they must be aware and respectful of their effect on indigenous culture.
20
Q

Define “rationalization”. What are some examples of rationalization with businesses?

A
  • Attempt to increase a company’s efficiency. This could also include
  • downsizing
  • cutbacks
  • layoffs
  • relocating, etc.
  • Not all countries outside of Canada operate in the same way therefore.
21
Q

What are the four areas of business meetings and negotiations that one must be aware of when dealing with international business?

A
  1. Time perception
  2. Spatial perception
  3. Non-verbal communication
  4. Business etiquette
22
Q

What is the difference between monochronic and polychronic time perception?

A
  • Monochronic cultures see times as linear and sequential. Ex. Great Britain, Germany, and Japan
  • Polychronic cultures: time revolves around many things happening at the same time with many people involved
  • Time is elastic, meetings are flexible and relationship building is important.
  • Common in France, Italy Greece and Mexico.
23
Q

Define “spatial perception”

A

Spatial perception refers to individual comfort levels with personal space and physical contact
* In Asian, Canadian, American and British cultures, formal touching is “ok”, such as a handshake.
* Some countries see any touching as offensive, especially between genders
* Affects seating arrangements during meetings. In Canada business people usually sit across from each other but in China this is seen as uneasy and sitting side by side is the norm.

24
Q

Outline some things you learned about various “cultural pointers” and business etiquette in the countries presented to the class by your peers.

A
  • In the UAE women have to start the handshake with a man. A man is not allowed to reach out for a handshake with a woman first.

International Business Gr.12 (3 decks)

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