Unit 3 Flashcards

1
Q

two marketing objectives

A

Market share; brand loyalty

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2
Q

the value of setting marketing objectives

A

Marketing objectives can provide focus and direction for the marketing department; motivate employees within the marketing function and also allow marketing progress to be reviewed

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3
Q

Formula for market growth

A

(Market size in year– market size in
previous year) / Market size in previous year x 100

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4
Q

Formula for sales growth

A

(Sales in previous year - sales in year) / sales in previous year x 100

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5
Q

Formula for market share

A

(Businesses sales / total market sales) x 100

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6
Q

formula for market size

A

number of units sold in the market x selling price per unit

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7
Q

what is the difference between primary and secondary market research

A

Primary research is research that is gathered first hand by the business and is specific to the needs of the business

Secondary research is already available and has been collected for a different purpose

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8
Q

The difference between qualitative and quantitative market research

A

Qualitiative is concerned with collecting data on attitudes, opinions, beliefs and intentions, whereas quantitative research is concerned more with data than can be quantitified and numerically analysed, such as statistical data

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9
Q

2 benefits and 2 drawbacks of primary research

A

Up to date

Only available to the business who gathered the information and is therefore specific to the needs of the business

Can be expensive to gather

Time consuming

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10
Q

2 benefits and 2 drawbacks of secondary research

A

Cheap and often easy to obtain

Can provide information on wider market trends

Not specific to the needs of the business

Data often out of date and may not be reliable

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11
Q

what is the value of sampling when carrying out market research

A

Sampling is of value as it can save money as only a sample of the total population is selected. It also means that market research results can be obtained more quickly

However, by using a sample, there is less chance that the results reflect the total population. It also depends on the sample size and method chosen

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12
Q

3 factors that influence price elasticity of demand

A
  • Availability of substitutes
  • Time period
  • Brand loyalty
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13
Q

3 factors that influence income elasticity of demand

A
  • Type of product
  • The state of the economy
  • Legislation linked to wages
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14
Q

Give 3 ways of segmentation a market

A
  • Demographic
  • Geographic
  • Income
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15
Q

Consequences of targeting a niche market rather than a mass market

A
  • May be easier to charge a higher price
  • Reduced opportunities for economies of scale
  • Greater brand loyalty
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16
Q

The value of targeting

A

Targeting provides more focus in relation to marketing activities and therefore reduces the opportunity cost of marketing

It can be more expensive and may result in certain customers being missed or neglected

17
Q

The value of market segmentation

A

Allows products and services to meet the needs of specific target markets

Can be costly to produce a range of products that meet the needs of different market segments

18
Q

The value of positioning

A

Positioning can allow a business to gain a competitive advantage as it can create brand awarness and lead to differentiation

Maintaining positioning can be costly

19
Q

What are the 7 elements of extended marketing mix

A
  • Product
  • Price
  • Promotion
  • Place
  • People
  • Process
  • Physical environment
20
Q

2 influences on marketing mix

A
  • The marketing budget
  • The product that the business sells
21
Q

give 3 extension strats

A
  • Reduce the price
  • New product features
  • Target a new market
22
Q

Penetration pricing

A

Low prices are charged initially to gain market share quickly

23
Q

price skimming

A

High initial prices are charged when a product is launched in order to gain a
high profit margin, pay off r&d costs and take advantage of early adopters

24
Q

Dynamic pricing

A

Prices change frequently and quickly in response to the level of demand

25
Relationship marketing
An approach that focuses on an organisation developing an on-going and long-lasting relationship with its customers
26
Give 2 benefits and drawbacks of multi-channel distribution
Can increase presence in the market Increases flexibility and choice Expensive to develop and time consuming to manage Different distribution channels can compete for the same customers
27
2 benefits and drawbacks of digital marketing
Greater insight into customers and markets Reduced costs and increased flexibility Negative feedback can be seen by others Ever changing and dynamic area of business requires constant training and development
28
2 benefits and drawbacks of E-commerce
Increased access to global markets Ability to trade 24/7 Expensive and time consuming to develop Technical issues can result in negative experiences with customers
29
7 influences on an integrated marketing mix
- Position in the product lifecycle - The Boston Matrix - The type of product - Marketing objectives - The target market - Competition - Positioning
30
The importance of an integrated marketing mix
An integrated marketing mix allows a business to meet customer needs far more effectively then one that is disjointed. Each element of the marketing mix should work together and compliment each other in order to maximise success.