UNIT 3 Flashcards

(55 cards)

1
Q

What is primary production?

A

The sourcing of raw materials from the ground or the sea. It is also using the earth’s resources to grow the likes of crops or flowers. Examples include quarrying or agriculture.

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2
Q

What is secondary production?

A

This takes the raw materials produced by the primary industries and works on it to manufacture goods. Examples include furniture manufacturing or a distillery.

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3
Q

What is tertiary production?

A

This provides services to all other industries and to members of the public. Includes the selling of goods, banking and education.

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4
Q

Define de-industrialisation:

A

The modern trend in employment which is a move away from the primary and secondary sectors towards employment in the tertiary sector

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5
Q

Give reasons for de-industrialisation:

A

-Farming is more mechanised so fewer people are requires. Same goes for manufacturing factories.
-Little raw materials from the in NI therefore needs fewer people
-Higher education standard means many young people choose to follow more professional careers.
-Increased demand for services like insurance so there is a need for employees.
-People spend more on leisure activities so entrepreneurs focus on those markets.
-Many local tradition industries have closed because they cannot compete with cheaper, foreign goods.

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6
Q

Give the advantages of specialisation:

A

-People can work constantly at jobs which suit their personal skills or training. In this way, each person becomes an expert at that particular function.
-The finished product should be of higher quality due to this expertise.
-Resources can be effectively used and concentrated in one place.
-Goods are made faster, therefore the output from the business is increased, resulting in higher profits.

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7
Q

Give the disadvantages of specialisation:

A

-The individual is only trained in one skill so it could be difficult to find work if made redundant.
-Work maybe come boring or repetitive which leads to careless mistakes.
-Any business using product specialisation becomes very dependent on other businesses.
-An area using country specialisation is very badly affected if the industry fails.
-Delays or strikes in one section can cause stoppages throughout the manufacturing.

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8
Q

Give the advantages of division of labour:

A

-Each worker becomes very practised at one task.
-Lengthy training is avoided because workers only have to be trained for one task.
-Work is faster so the cost per unit of manufacturing is reduced.
-Reduced pricing will raise sales revenue and profits.

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9
Q

Give the disadvantages of division of labour:

A

-Work can become very monotonous, leading to low job satisfaction showed by a demotivated workforce which results in high absenteeism and labour turnover.
-Bored workers can make careless mistakes.
-Delays or strikes in one section can cause stoppages throughout manufacturing.
-Workers can feel isolated.
-Difficlty to find work if made redundant.

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10
Q

Define job manufacturing:

A

Where one single item is produced at a time and is often completed to the customer’s individual specification.

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11
Q

Define batch manufacturing:

A

Where several if the same product are made at the same time. When the first batch is completed, manufacturing continues with the second and so on.

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12
Q

Define flow manufacturing:

A

Also known as mass manufacturing or assembly line manufacturing. Used in most modern manufacturing. Where ine product is made continuously and in large numbers.

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13
Q

Define process manufacturing:

A

Refers to the manufacturing of process goods which cannot be disassembled. Therefore it i the opposite of other methods of manufacturing which cannot be disassembled be produced in parts.

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14
Q

Give examples of job manufacturing:

A

Luxury cars, wedding cakes, landscape gardening, etc.

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15
Q

Give examples of batch manufacturing:

A

Newspapers, bread, clothing, etc.

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16
Q

Give examples of flow manufacturing:

A

Inexpensive clothing, toys, televisions, etc.

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17
Q

Give examples of process manufacturing:

A

Cosmetics, pharmaceuticals, food, etc.

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18
Q

What are the advantages of job manufacturing?

A

-Made to the customer’s exact requirements
-Producing a high quality item means high job satisfaction.
-Quality is very high.
-Design is flexible and can be changed.

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19
Q

What are the disadvantages of job manufacturing?

A

-Products are very expensive
-Work is very time consuming

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20
Q

What are the advantages of batch manufacturing?

A

-Workers may specialise to some degree.
-Labour costs are reduced so the final price is lower.
-Manufacturing is faster.
-MAchinery can be used

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21
Q

What are the disadvantages of batch manufacturing?

A

-Work is less interesting & repetitive.
—More safe is required for working and storage.
-Large inventories of raw materials must be kept.
-Machines may have to ve re-set between batches which loses time.

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22
Q

What are the advantages of flow manufacturing?

A

-Quality of product is standardised.
-Large quantities can be manufactured.
-Unskilled wages further reduce costs.
-Takes full advantage of EoS

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23
Q

What are the disadvantages of flow manufacturing?

A

-Low job satisfaction
-Machinery breakdown can halt manufacturing.
-Large capital investment is required.
-Increased risk of accidents

24
Q

What are the advantages of process manufacturing?

A

-Manufacturing is continuous.
-goods can be produced n large quantities.
-Produced to the same standard with a clear and detailed formula means increased efficiency.

25
What are the disadvantages of process manufacturing?
-Large capital investment for machinery and specialist mixing equipment. -Machinery breakdown can halt prouvtion. -Large buildings required for inventory of raw materials.
26
Define minimum level inventory control:
A simple method where the business works put the minimum amount of inventory which it can function. Inventory is re-ordered when the minimum level is reached.
27
Define FIFO inventory control:
First in first out. Based on selling the oldest inventory first and selling/using inventory in rotation. Accurately assigns cost to the inventory as the older goods may be cheaper.
28
Define batch inventory control:
Used in industries which produce products in vats or tanks and would be associated with process manufacturing. It simply calculates the value of inventory held and available for manufacturing.
29
Define JIT inventory control:
Just in Tim inventory control originated in Japan. Products are manufactured JIT for them to be sold which prevents large amounts of finished goods having to wait to go to market. Raw materials are ordered and arrive JIT to be used in manufacture. Not held in warehouses waiting to be sold.
30
Give an advantage of minimum inventory level method:
Unnecessary warehouse space is not used which saves capital.
31
Give an advantage of batch inventory control method:
Lower cost than continuous running
32
Give an advantage of FIFO inventory control:
Very suited to perishable goods which means that there is no waste
33
Give the advantages of JIT inventory control method:
-Capital is used very efficiently. -Warehouses aren’t needed for storage If fault occurs in supplies, the business doesn’t have a large number of faulty items. -No waste of excess inventory.
34
Give a disadvantage of minimum inventory level method:
Delay of goods could lead to factory ceasing production or shop closing for a day
35
Give a disadvantage of batch inventory control method:
Less accurate over day-to-day
36
Give a disadvantage of FIFO inventory control method:
Customers know this and in supermarkets look for the longest use-by date.
37
Give the disadvantages of JIT inventory control method:
-dependent on an efficient ordering system -Manufacturing could be halted if wrong goods are delivered. -Puts severe pressure on suppliers. -Company and suppliers must have a good relationship
38
Define Quality Assurance:
The monitoring and evaluation of a product or service to ensure that standards if quality are being met.
39
Why is quality assurance important?
-Prevents mistakes or defects in the company’;s products. -Provides confidence in consumers that the products are reliable and safe. -Gives the company an advantage over competitors. -Enhances the company’s reputation. -Increases sales and profits.
40
What is the customers service excellence standard?
Developed by the government for public service organisations to improve their effectiveness & efficiency. Places importance on members of the public and ensures that they are top priority in public service provision.
41
How do you get the customers service excellence standard?
-Delivery of service -Timeliness of delivery -Professionalism of the service -Staff attitude -Understanding the customer’s experience. -Constant measurement of the service
42
What are the aims of the customers service excellence standard?
-Encourage continuous improvements in the delivery of public service. -Encurage individuals and teas to learn new skills when dealing with customers. -Reward organisations which deliver good services based on customers’ needs.
43
What is the ISO 9001 award?
A Business Management Standard Award designed to help organisations to manage their processes and is subject to regular validation by external assessors. It looks a how the business has implemented quality assurance in the areas of facilities, people, training, services and equipment.
44
What does the ISO 9001 award look at?
How the business… -Trains its staff -Checks its products/services are of high quality -Handles mistakes and responds to consumers -Conducts sakes, design and development, purchases, manufacturing & services. -Has systems to improve its products or services. -Uses its resources.
45
Give the advantages of having the ISO 9001;
-Greater efficiency & less waste -Successful working practices. -Risk management -Increased customer satisfaction -Greater consistency in its products or services. -Advantage over its competitors. -Increased profits.
46
Give the disadvantages of having the ISO 9001;
-Cost involved in getting and keeping the standard. -Time involved in process. -Difficulty in getting some staff to accept change
47
What is EFQM?
The European Foundation for Quality Management was created in order to encourage European business organisations to improve their standards so that they would be world leaders andb achieve total advantage over competitors.
48
What are the 9 criteria to achieve the EFQM?
-Leadership -People -People results -Policy and strategy -Partnership & resources. -Proceesses -Customer results -Society results -key performance results
49
What is the IIP award?
At the very centre of the Investors in People award is the importance of those who work in the business and the need to invest in their training and development. It is externally assessed.
50
What is the IIP award about?
-Resolving all the people issues in the business -Improving the skill levels of all staff. -Supporting the development of everyone working in the business. -Getting people to take responsibility for their own development. -Encouraging people to improve their own performance. -Getting everyone to understand the business’ aims.
51
Why does a business apply for quality awards?
-Assures the public that the business’ product or service is good. -Good for their corporate image. -Should improve profitability. -Encourages team spirit to work for an award. -Motivates employees. -Advantage over competitors.
52
Describe the legislation covering health and safety:
There is legislation covering occupational health and safety in the UK. This makes employers responsible for health and safety of employees ensuring that: -They provide safe equipment -Employees know how to handle dangerous substances like chemicals. -Employees are trained in health and safety matters. This law applies to all places of work and sets out the responsibilities of both employers and employees to ensure that the work environment is safe.
53
Describe the employer’s responsibilities in terms of health and safety:
-Provide health and safety training. -Provide a safe working environment. -Appoint a health and safety officer. -Ensure safe practices in the workplace. -Provide facilities for employees. -Carry out regular waste removal and cleaning. -Have healthy premises. -Carry out regular fire drills.
54
Describe the employee’s responsibilities in terms of health and safety:
-Take care of their own health and safety. -Cooperate with the firm’s health and safety policy. -Use all equipment carefully. -Take care of others’ health and safety. -Wear the provided protective clothing -Report all faults and dangers. -Be conscious of health and safety issues. -Undergo health and safety training.
55
Describe the HSE:
-Health and Safety Executive. -The body which has responsibility for enforcing health and safety legislation. -Produces advice on health & after matters and guidance on the law. -The executive shares responsibility with local councils depending on the issue. -Also conducts research into the working and effectiveness of regulation, advising government after consultation with both the employers and employees.