unit 3 aos 1 Flashcards

(47 cards)

1
Q

Define Sole traders

A

owned by one person
- responsible for all aspects of the business
- (unlimited liability)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Define Partnership

A

a business structure that involves between 2 and 20 people who run a business together
- unlimited liability - partners may have different sized shares

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Define Limited Companies

A

a business with 2-50 shareholders, whose stocks cannot be bought or exchanged on the stock market

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Define Listed Companies

A

a business without a minimum of shareholders, whose shares are freely traded on the stock exchange

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Define Social Enterprises

A

Private Sector business that exists to distribute profits to benefit the community or social need

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Define Government Business Enterprises

A

A business that is government-owned and operates in the public sector

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Define Employees & Shareholders

A

Employees want fair wages, but this will reduce the business’ profit and dividends shareholders receive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Define Management & Customers

A

management want to make a larger profit, so they keep prices high, leads to upset customers who want fair prices

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Define Suppliers & members of community

A

suppliers may use unethical practices to keep prices down, this can then upset members of the community

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Define Communication

A

The ability to transfer information from a sender to receiver, as well as listen to feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Define Delegation

A

The transfer of authority and responsibility from a manager to an employee to carry out specific activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Define Planning

A

ability to define business objectives and decide upon the methods and strategies to achieve them

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Define Leadership

A

The ability to influence and motivate people to work towards the achievement of business objectives.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Define Decision-making

A

The ability to identify the options available and then choose the best specific course of action from the alternatives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Define Interpersonal

A

The skills used to interact with others, and the ability to deal or liaise with people and build relationships with staff

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

List of Business Objectives

A
  • make profit
  • increase market share
  • improve efficiency
  • improve effectiveness
  • fulfill market need
  • fulfil social need
  • meet shareholder expectations
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Define Profit

A

Difference between revenue and expenses
revenue - expense

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Define Market Share

A

Percentage of the market controlled by the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Define shareholder

A

owner of a company

20
Q

Define efficiency

A

best use of resources in the production of goods and/or services

21
Q

Define Autocratic management style with dis / adv

A

Autocratic: manager tells staff what decisions have been made
- nature of task : simple tasks
- time: useful in times of crisis
- employee experience: if they lack knowledge

22
Q

Define Persuasive management style with dis / adv

A

Persuasive - manager attempts to convince employees that the decisions (sell the decision) that have made are the correct one while retaining final decision-making power
nature of task: simple task
Time : quick decisions are needed
Employee experience : if they lack knowledge

23
Q

Define consultative management style with dis / adv

A

manager seeks input from employees before making decisions
nature of task: more complex / challenging
Time : if their is time for feedback
Employee experience : more informed

24
Q

Define participative management styles with dis / adv

A

manager unites with staff to make decisions together
nature of task: complex / creativity needed
Time : sufficient time
Employee experience : knowledgeable

25
Define Laissez-faire management styles with dis / adv
employees assume total responsibility for, and control of, workplace operations nature of task: high creativity required time : all time scenarios Employee experience : highly skilled
26
Who are stakeholders?
stakeholders are people/groups who have vested interest in a business
27
define owners
also known as shareholders own a business
28
define managers
have responsibility of running a successful business
29
define employees
people who work in business in exchange for money
30
define customers
obtain quality goods / services
31
define suppliers
provide materials used in production process
32
define general community
people who live within the area that the business operates
33
define corporate cultures
system of shared values and beliefs of people within an organization
34
define official corporate culture
values and beliefs the company is trying to convey to public - mission statements - logan / slogans - stated values / policies
35
define real corporate culture
actual values and beliefs present in the company - way staff dress / uniform - behavior's and way employees treat each other
36
Types of business sizes
small - 0-20 employees medium - 20-200 employees large - 200+ employees
37
Private Sector
sole traders, partnerships, private companies, public companies, social enterprises
38
Public Sector
government business enterprise
39
Cost of Setup /government regulations different types of businesses
none - government business enterprise with high government regulation low - sole trader, partnership, medium - private limited company high - public listed company social enterprise depends on whether its sole trader, partnership etc.
40
Characteristics of types of businesses
- profits - decision making - owner liability - ownership - government regulation - cost of setup
41
examples of stake holders
- owners, managers, employees, customers, suppliers, community, government,
42
Interests of stake holders
Owner - get a return on investment through dividend / capital gain Manager - be involved in setting objectives / ensure to achieve goals employee - earn fair pay, good working conditions customer - receive good quality products supplier - see business increase sales so they can supply more and be paid on time general community - see a business thrive, employ people and sell products at fair prices
43
define business objective
desire of achievement providing direction for a business. can be short, medium or long term social or financial goal. SMART SPECIFIC MEAUSRABLE ACHIEVABLE RELEVANT TIMEBOUND
44
considerations of stake holders
owner - prefer town/hold shares in ethical business Manager - incorporate csr in decision making for reputation employee - want to be proud of employer be treated nice customer - purchase quality / sustainable products from ethical businesses supplier - ensure csr practice's general community - would like businesses to support local programs, minimize waste, not pollute environment
45
elements of corporate cultures
- core values - ritual and celebrations - communication - heroes - physical environment
46
examples of similarities between business types
- liabilities - incorporation the legal process of incorporation which involves a lengthy documentation process to meet regulatory obligations.
47