Unit 3 AOS 2

Question 1

Maslow’s Heirachy of Needs

Answer 1

This theory requires that managers understand where each worker is situated according to a hierarchy of needs in order to try to satisfy employee needs appropriately.

Assumes series of steps, each taking the person to a position where their higher order needs are satisfied (needs must be met in sequence)

Question 2

Components of Maslow’s Heirachy of Needs

Answer 2

Physiological needs => Basic biological needs (e.g. working conditions)

Safety needs => Security, stability & protection from harm (e.g. job security)

Social needs => Strong relationships & sense of community (e.g. Supportive management)

Esteem needs => Self esteem, respect & recognition (e.g. promotion & awards)

Self-Actualisation needs => Personal growth, reaching potential (e.g. opportunities & job development)

Question 3

Motivation Strategies

Answer 3

• Performance Related Pay (short term)
• Career Advancement (long term)
• Investment in Training (short/long term)
• Support (short term)
• Sanction (short term)