unit 3 aos 2 (PART 1)

Question 1

Motivation strategies:

Answer 1

Performance-related pay, career advancement, investment in training, support, sanction

Question 2

Performance-related pay:

Answer 2

(motivation strategy) financial reward for reaching or exceeding a set business goal (pay rise, bonus, commission on sales)

Question 3

Advantage of performance-related pay:

Answer 3

Boost work ethic, remuneration can help achieve business objectives

Question 4

Disadvantage of performance-related pay:

Answer 4

Unhealthy competition, employee may rely on rewards to perform

Question 5

Career advancement:

Answer 5

(Motivation strategy) the upwards progression of an employee’s job position

ensures awareness of promotion criteria

Question 6

Advantage of career advancement:

Answer 6

Retaining high performing employees, employees can achieve personal improvement goals

Question 7

Disadvantage of career advancement:

Answer 7

Some do not want increased responsibility, undeserving of senior positions

Question 8

Investment in training:

Answer 8

(Motivation strategy) allocating resources to improve employees’ skills and knowledge

Provides mentoring to employees

Question 9

Advantages of investment in training:

Answer 9

More productivity due to improved skills, employees may feel valued

Question 10

Disadvantages of investment in training:

Answer 10

Employees absent from work while undertaking training, may not value increasing skills

Question 11

Support:

Answer 11

(Motivational strategy) providing employees with any assistance that improves their satisfaction at work

Question 12

Advantages of support:

Answer 12

Less likely to leave business, feel valued by employers

Question 13

Disadvantages of support:

Answer 13

Relies on good interpersonal skills in managers, time consuming

Question 14

Sanction:

Answer 14

(motivation strategy) penalizing employees for poor performance or breaching business policies

Question 15

Advantages of sanction:

Answer 15

Pressure to follow management instructions, motivates employees immediately

Question 16

Disadvantages of sanction:

Answer 16

Creates negative corporate culture, levels of trust decrease

Question 17

Types of training:

Answer 17

On the job and off the job training

Question 18

On the job training:

Answer 18

Improving knowledge/skills within the workplace.

Question 19

Off the job training

Answer 19

Improving knowledge/skills in a location external to the business.

Question 20

Examples of on the job training:

Answer 20

Coaching, apprenticeships, mentored by supervisor

Question 21

Examples of off the job training:

Answer 21

Attend conferences, information processing, attaining specific qualifications (TAFE)

Question 22

Advantages of on the job training:

Answer 22

Develop strong interpersonal relationships, perform their role while training

Question 23

Advantages of off the job training:

Answer 23

Receiving information from professionals, does not take experienced employees away from the job

Question 24

Disadvantages of on the job training:

Answer 24

Lack amount of experienced staff to train employees, may become distracted by workplace

Question 25

Disadvantages of off the job training:

Answer 25

Businesses workflow may be disrupted, employees may struggle to apply new knowledge in the workplace if information-based

Question 26

FOUR-DRIVE THEORY: Lawrence & Nohria's Four Drive Theory

Answer 26

Acquire, bond, defend, learn

Question 27

Acquire (FOUR DRIVE THEORY)

Answer 27

Motivates employees to acquire status, accomplishments, and power

Question 28

Bond (FOUR DRIVE THEORY)

Answer 28

Need for social connections and relationships

Question 29

Defend (FOUR DRIVE THEORY)

Answer 29

People driven to defend position, security, fairness

Question 30

Learn (FOUR DRIVE THEORY)

Answer 30

Pushes people to seek out information and learn something new/how things work