Unit 3 AOS 3 Flashcards
Define Technology
application of science to achieve commercial or industrial objectives
Define automation
replacement of human activity with technology
What is Computer Aided Design
computer program that streamlines the creation and modification of product design = more accurate, flexible and manageable
Creates 3-D diagrams from given data = more accurate predictions of what final product will look like from all angles can then adjust
How does Computer Aided Design link to efficiency and effectiveness?
3-4 x quicker than manual methods = ↑ productivity = efficient b/c reduce time and labour
Drafts can be sent to client for feedback and then adjusted (e.g. architects) OR produce more prototypes = therefore more flexible for meeting client requirements/enables selection of best option = effective b/c ↑ sales
Reduced errors = efficient (less time spent fixing errors) + effective
Advantages of CAD
Greater accuracy in design process = better quality = better reputation
Increases flexibility for customers = allows for customisation = more sales
Quicker design process
Disadvantages of CAD
Expensive in short term due to cost of technology
Software needs constant updating
Employees may require extra training
Describe Computer Aided Manufacturing
software used to control and direct the production process by controlling machinery and equipment through a computer
No need for manual resetting machinery
How does CAM lead to efficiency and effectiveness?
Reduction in lost time b/c no need for humans to reset machinery = efficient
Reduction in labour costs = efficient
Fewer errors = less waste + higher quality = efficient and effective
Advantages of CAM
Greater accuracy in manufacturing process = better quality = better reputation
Quicker manufacturing process
Reduces need for employees = lower costs
Disadvantages of CAM
Expensive in short term due to cost of technology
Software needs constant updating
Employees may require extra training
Repairs can be expensive
Sudden breakdowns can halt production altogether = risk to productivity
Description of Automated Production Line
machinery and equipment arranged in a sequence, product is developed as it proceeds through each step
Each station performs a specific operation product processed step by step as it moves along the line in a predefined production sequence
Timing and sequencing of all equipment is controlled by computers
APL link to efficiency and effectiveness
Less humans required = ↑ productivity = efficient
Quicker = ↑ productivity = efficient
Less human error = ↑ quality + ↓ waste = efficient + effective
↑ safety (less dangerous tasks + no need to handle toxic materials = effective
Advantages of APL
Greater accuracy in manufacturing process = better quality = better reputation
Reduced waste due to errors
Quicker manufacturing process
Production can run 24/7
Reduces need for employees = lower costs
Disadvantages of APL
Expensive in short term due to cost of technology
Software needs constant updating
Employees may require extra training
Repairs can be expensive
Sudden breakdowns can halt production altogether = risk to productivity
Describe Website Development
- the creation of a outward facing interface that allows the public to interact with the business. Varies from business to business from providing product information to eabling transactions to occur via web (e.g. ecommerce or internet banking).
Link b/w website development and efficiency and effectiveness
↑ service to customers = 24 hours effectiveness (e.g. banks)
Takes out need for physical stores = ↓ costs efficiency
Integration with production = ↑ speed ↑ service to customers = effective
Increased flexibility for both business and customer effective = better customer service
Define operations management
Refers to the task of managing the processes that transform inputs into finished goods and/or services (outputs).
What are the elements of the operations system
Inputs
Processes
Outputs
What is the aim of operations management?
max productivity and quality by minimising costs and maximising quality of output
What are the links b/w effective operations management and business objectives?
Effective operations management meeting customer needs ↑ profit, ↑ meeting social needs, ↑ market share
Effective operations management ↓inputs + ↓waste ↓ costs ↑ profit OR ability to do more ↑ meeting social needs
Effective operations management ↑ quality ↑ profit, ↑ meeting social needs, ↑ market share
What are the responsibilities of an Operations Manager?
Inventory management = physical inputs – how much, when, how stored Manufacturing = processes what processes, how often/how much meet requirements w/o wastage (e.g. defects, labour costs or product that is never sold) Quality determine standards, determine procedures for managing quality + oversee enactment Maintenance/engineering ensure equipment is reliable, control maintenance costs, keep records
What are the elements of the operations system?
Inputs Processes Outpots
What are inputs?
Definition: the resources used in the operations system Six categories: People – e.g. employees Facilities and equipment – e.g. buildings, machinery and technology Materials – e.g. raw materials (wood, steel), parts, components Finance – to be able to purchase initial inputs Information – related to business operations, e.g. doctor’s files or customer feedback Time
What are processes?
the activities that convert inputs into the output
