UNIT 3 part 2 Flashcards

(65 cards)

1
Q

What period is Sumerians

A

Ancient Period

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2
Q

a group of people who lived in Mesopotamia near the Persian Gulf at about 4,000 ВС.

A

Sumerians

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3
Q

They became prosperous, as well as skilled farmers and cattle breeders

A

Sumerians

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4
Q

They invented money and writing (as a means to record and settle business transactions).

A

sumerians

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5
Q

They converted _____ to alcoholic beverages or beers which became the most common consumed beverage in Sumerian society. Their beverages were safer to drink than their water.

A

grains, Sumerians

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6
Q

Since their states covered a large geographic area,
their traders required the services of travelers, namely: food, drinks, and shelter.

A

Sumerians

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7
Q

___________ were established-the first hospitality business (3000 BC).

A

Local taverns

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8
Q

the king of Babylon who created the Code of Hammurabi. This code required tavern owners to report customers who planned crimes in these taverns.

A

Hammurabi

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9
Q

If a “sister of god” (nun) who is not living in a
convent opens a wine shop or enters a wine shop for a drink, they shall burn that woman.

A

Hammurabi Decrees in
Code 110:

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10
Q

If bad characters gather in the house of a wine seller and she does not arrest those characters and bring them to the palace, that wine seller shall be put to death.

A

Hammurabi Decrees in
Code 109:

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11
Q

In 2000 BC, a considerable amount of trade had developed among the people of the _______. Many become traders of exotic goods.

A

Middle East, Early Traders

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12
Q

They needed hospitality services for their long journeys.

A

Early Traders

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13
Q

Individuals set ups ____ which provided food and shelter to travelers.

A

caravanserai

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14
Q

what are the 3 significant empires that flourished

A

egyptian, greek, roman

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15
Q

The famous pyramids or tombs for the pharaohs
became tourist attractions.

A

Egyptian Empire

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16
Q

People traveled to attend religious festivals.

A

Egyptian Empire

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17
Q

were the first to see that food service and lodging should be provided to travelers.

A

ancient egyptians

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18
Q

The ancient Egyptians were the first to see that food service and lodging should be provided to travelers.

A

Egyptian Empire

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19
Q

They were the first to begin the activity we now call
tourism and hospitality.

A

Ancient Egyptians

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20
Q

What empire is this: The city-states were united by __________ in the middle of the third century. His son, Alexander the Great, built an empire that surrounded the Mediterranean and extended as far east as India.

A

Greek empire, philip of macedonia

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21
Q

They were dedicated travelers. Inns and taverns became common in ancient Greece.

A

Greek empire

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22
Q

Restaurants in this empire were often respected and served fine food.

A

Greek empire

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23
Q

By the time Rome had conquered most of Western Europe and the Middle East, inns and taverns were established throughout the empire.

A

Roman Empire

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24
Q

They constructed elaborate inns along the main roads for officials and couriers of the Roman government.

A

Roman Empire

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25
there are many small restaurants that are similar to the fast-food restaurants at present.
Pompeii
26
were the first to establish the first restaurant chain.
Romans
27
a combination of stables, sleeping accommodations, and fortresses which provided shelter from sandstorms and enemies who attacked caravans.
Khans
28
What period is this: Inn keeping almost disappeared except local taverns. _____________ took over the job of feeding and housing travelers.
Medieval Period - Dark ages, Roman Catholic Church
29
Most famous monastery-shelter
Hospice of St. Bernard located in the Alps
30
What period is this: In ____, they established rest houses for pilgrims to protect them and provide hospitality.
Medieval Period - Dark ages, Europe
31
Providing hospitality services to travelers became a burden to the religious houses. The monasteries were overbooked.
Medieval Period - Dark ages
32
The number of _______ although the standards of comfort and cleanliness differed in different countries and regions.
Medieval Period - Dark ages, inns increased
33
There were no restaurants or dining establishments.
Renaissance
34
Concern about table manners increased. People were instructed not to put food on their plate using their fingers.
Renaissance
35
What period is this: In the ____ century, a type of eating place for commoners called an "______" appeared in ______. These were taverns that served a fixed price, fixed menu meal.
Early Modern Period, 16th, Ordinary, England
36
What period is this: Coffee and tea began to influence the culinary habits of _______. Coffee houses were built.
Early Modern Period, Western Europe
36
is the first English coffee house (1652).
St. Michael's Alley, London
37
the first coffee house in ______ Europe that served the first cup of coffee sweetened with honey and milk.
Kolschitski, Central
38
The advent of stagecoach travel revolutionized hospitality on the road.
Early Modern Period
39
Early common law required innkeepers to receive all travelers as long as they had available space and that travelers were in fit condition.
Early Modern Period
40
What period is this: inns in _____ were much safer and more comfortable. Mails were an important element in the development of the hospitality industry. Post-boys were able to ride 6 miles per hour
Early Modern Period, England
41
What year when a man named _______ operated a small business in ______ which sold soups and broths.
1765, Boulanger, France
42
These were known as "restaurants" ", a ______ word which means "________" as soups and broths restore energy of people who are tired and weak.
French, Restoratives
43
was the first to create the first restaurant, an establishment open to the public with a dining room where variety of foods could be bought and consumed.
Boulanger
44
Cafes were developed in ______
France
45
is the French word for "coffee".
Café
46
What era is this: Development of railroad networks had a great effect on the hospitality industry.
Industrial Era
47
Establishment of railroad stations became excellent locations for new hospitality businesses in _______.
Industrial Era, England
48
What period is when public dining was not popular.
Modern Period
49
The term "______" referred to the dining room of a hotel during this time.
restaurant
50
More luxurious hotel began to appear.
Modern Period
51
one of the best known hotels was opened by
The Savoy (1889), Richard d'Oyly Carte
52
He employed two men who became famous throughout the world
Cesar Ritz (General Manager) and Auguste Escoffier (Chef des Cuisines).
53
one of the greatest chefs of all time, known for his classic book, Le Guide Culinaire and the Kitchen Brigade System.
Auguste Escoffier
54
began the White Castle hamburger chains.
1921, Walter Anderson and Billy Ingraham
55
When was Marriot's Hot Shoppe and root beer stands opened.
1927
56
when was every city had a deluxe supper club or night club.
end of 1930
57
Corporations such as the _________ etc. increased in North America.
Four Seasons, Canadian Pacific, Marriot, Hyatt,
58
started with recession and the hospitality industry experienced a downturn due to the Gulf War.
1990's
59
He became the general manager of the Savoy Hotel in London, one of the most famous and luxurious hotels in the world. The Ritz name is synonymous with refined, elegant hotels and service.
Cesar Ritz
60
The professional first travel agent; Founder of the first travel agency. "Cook's tour" - a tour that goes to many places and stops briefly at each place.
Thomas Cook
61
Pioneer of brand leveraging; the first to introduce franchising on 1930s
Howard Dearing Johnson
62
He founded the Marriott Corporation which has continue to be an important asset to the hospitality industry. He began with a root beer stand and built it into a multibillion-dollar industry.
J. Willard Marriott
63
The most financially successful of all hospitality entrepreneurs. He founded the McDonald's Corporation. He developed several operational guidelines such as Quality Service Cleanliness and Value. His motto was "Never be idle a moment".
Ray Kroc
64
Ruth Fertel has __ operations.
59