Unit 7 Flashcards

At work: careers (29 cards)

1
Q

Telesales* Telemarketing*

A

Selling or marketing goods and services by phone

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Cold calling*

A

Phoning people who have not requested a call in order to try to sell them something

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Hard sell*

A

Attempt to sell something by being very forceful or persuasive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Part with their money*

A

Spend money

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

TV shopping channel*

A

A TV channel devoted to selling products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Merchandise*

A

Products that are bought and sold

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Hasn’t looked back*

A

Has moved forward successfully

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Purchasing power*

A

The ability they have to buy goods, i.e. the amount of money they
have available

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Shop around*

A

Try different companies or shops to see which offers best value

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Stocks* it

A

Keeps a supply of it
= keeps it in stock*

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Trade something up*

A

You buy one that is of higher value than the one you had before
(opp. = trade down*)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Brand loyalty*

A

Confidence in that particular
make and a tendency always to choose it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Loss leader*

A

Supermarkets sometimes sell an item for less than it costs them in order to attract a lot of people
into the shop, where they will also buy more profitable items

– the item being sold at a low price is called a loss leader.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

To price*

A

Give them a price

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Niche market*

A

If a company finds a niche market, it finds a specialised group of customers with particular interests
that that company can meet.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Come/ Go under the hammer*
Auction*

A

Sale of goods or property
where people make gradually increasing bids* and the item is then sold to the highest bidder*

(If an item is said to come/go under the hammer, it is sold at an auction)

17
Q

Lucrative*

A

Producing a lot of money

18
Q

Red tape*

A

Bureaucracy (negative; the unnecessary/ complicated administrative procedure in local government)

19
Q

Administration*

A

Organisation and arrangement of operations

20
Q

Proposition*

21
Q

A takeover*

A

Agreement in which one company takes control of another one

(compare with merger*, in which two companies join together to become one company)

22
Q

Reach a compromise*

A

Come to an agreement in which both sides reduce their demands a little

23
Q

Hammer out a deal*

A

Talk in detail until a business agreement is made

24
Q

Swallowed up*

A

Taken over by a larger company

25
Capital assets*
Buildings and machines owned by a company
26
27
Invest in*
Put money into
28
Start-up*
New company
29
Holiday property letting agency*
A business organising the rental of holiday houses and flats