Unit Test #2

Question 1

The 2 components of diversity training is

Answer 1

skill and awareness building

Question 2

What is a defining characteristic of pluralistic organizations?

Answer 2

High levels of intergroup conflicts

Question 3

Making accommodations to manage a diverse workforce includes…

Answer 3

Recognizing religious holidays, dress, dietary restrictions, and disabled individuals.

Question 4

A diverse workforce is ____ ______ to succumb to groupthink.

Answer 4

Less likely

Question 5

According to Hofstede’s model, in collective societies…..

Answer 5

Employees are motivated by group based rewards

Question 6

What is/are one of the disadvantages commonly associated with a diverse workforce?

Answer 6

Increased communication problems

Question 7

Managerial decision making with uncertainty is….

Answer 7

A risk

Question 8

Miscommunication and stress reduce cohesiveness will result in….

Answer 8

Low performance

Question 9

What is the assignment of different tasks to different groups in an organization?

Answer 9

Division of Labor

Question 10

Businesses using a ____ ____ strategy try to be efficient and offer a standard product.

Answer 10

Low-cost

Question 11

Resources provide competitive advantage when it is…

Answer 11

Difficult to imitate

Question 12

The span of control should be wide when…

Answer 12

jobs are similar and performance measures are comparable

Question 13

What is a way of managing where everyone is committed to continuous improvement?

Answer 13

Total Quality Management (TQM)

Question 14

Most people embrace the same core values:

Answer 14

Fairness, responsibility, honesty, compassion, and respect for others

Question 15

Luxury Living Corporation has a

Answer 15

demand for their products in the underserved overseas market and is projected to soar.

Question 16

What refers to a decision bias influenced by the way a problem/decision is presented?

Answer 16

Framing Effects

Question 17

What is a tendency to judge another culture because it is unlike your own?

Answer 17

Ethnocentrism

Question 18

Unity of command

Answer 18

One boss

Question 19

Temporary arrangements is…

Answer 19

Modular Network

Question 20

Situational analysis focuses on….

Answer 20

Internal forces and examines external environment

Question 21

First step of strategy implementation

Answer 21

Define strategic tasks

Question 22

In ______ organization, they encourage teamwork

Answer 22

Organic

Question 23

Strategic goals target…

Answer 23

Long-term survival

Question 24

Functional departmentalization

Answer 24

Economies of scale realized

Question 25

What type of planning focuses on production runs and delivery schedules

Answer 25

Operational

Question 26

Recognizing the characteristics common to groups while dealing with people as individuals and supporting, nurturing, and using their differences to the organization's advantage.

Answer 26

Managing Diversity

Question 27

A common technique for eliciting creative ideas where you ask group members to generate as many ideas about a problem as they can. During this process you must remember to not criticize.

Answer 27

Brainstorming

Question 28

The disorientation and stress associated with being in a foreign environment is...

Answer 28

Culture Shock

Question 29

Method of optimizing to make decisions is....

Answer 29

An alternative for the best result

Question 30

What is a strategy for relation?

Answer 30

Related Diversification

Question 31

It depicts the jobs in the firm and how they are arranged. It also shows the reporting relationship and different activities that are carried out in those specific areas.

Answer 31

Organizational Chart

Question 32

What makes a high-involvement organization?

Answer 32

Organization has a flat, decentralized structure built around customer (good or service)

Question 33

Teaching how to respond quickly is teaching.....

Answer 33

Agility

Question 34

In a multicultural organization...

Answer 34

Diversity is valued, not just tolerated

Question 35

Legitimate right of a manager to make decisions and give tasks is a factor of a....

Answer 35

Vertical Structure

Question 36

People are interested in Katherine's stories and use her experiences to guide their own behaviors. Katherine is leading _______

Answer 36

Support Group

Question 37

What is ADA defined as?

Answer 37

A physical/mental impairment that substantially limits life activities

Question 38

The approach to ________ __ _____ _____________ involves feedback and discussions to jointly figure out how to approach problems and devise solutions agreeable to everyone

Answer 38

Coordination by mutual adjustment

Question 39

What is the production of both high-value and high-volume products at the same time?

Answer 39

Mass customization

Question 40

When employees believe their differences are valued, they're likely to

Answer 40

be loyal

Question 41

Functional strategies are implemented by...

Answer 41

each unit or area

Question 42

What is a psychological bias that applies to students who do not spend sufficient time studying?

Answer 42

Discounting the future

Question 43

Structure where in 4 divisions task responsibilities are clear, and managers are more independent and accountable.

Answer 43

Product

Question 44

No interest in dating, but did for a promotion.

Answer 44

Quid Pro Quo Harassment

Question 45

An advantage of delegation is that

Answer 45

It conserves the managers time which is their most valuable asset

Question 46

A plan to integrate employees into a new pay roll system

Answer 46

Single-use

Question 47

Organization's mission statement describes the current organization, then it describes the strategic vision pointing to the.....

Answer 47

Future

Question 48

Framework to improve quality and gain certification

Answer 48

ISO 9001

Question 49

Customer numbers decrease so the manager changed the food without any explanation. The actual reason for the decrease was because of bad service. What did the manager fail to do according the the steps of decision making?

Answer 49

Identify and Diagnose the Problem