Untitled Deck Flashcards
(46 cards)
What is Management?
Coordinating and overseeing the work activities of others so that activities are completed efficiently and effectively.
What is Efficiency?
Doing things right; getting the most output from the least input.
What is Effectiveness?
Doing the right things; completing activities to achieve organizational goals.
What are the four functions of management?
Planning, Organizing, Leading, Controlling.
What is Planning?
Setting goals, establishing strategies, and developing plans to coordinate activities.
What is Organizing?
Arranging and structuring work to accomplish organizational goals.
What is Leading?
Working with and through people to accomplish goals.
What is Controlling?
Monitoring, comparing, and correcting work performance.
What are the Managerial Roles according to Mintzberg?
Interpersonal, Informational, and Decisional roles performed by managers.
What are Interpersonal Roles?
Roles that involve people and other ceremonial/symbolic duties (figurehead, leader, liaison).
What are Informational Roles?
Roles that involve collecting, receiving, and disseminating information (monitor, disseminator, spokesperson).
What are Decisional Roles?
Roles that revolve around making choices (entrepreneur, disturbance handler, resource allocator, negotiator).
What Skills do Managers Need?
Technical, Human, and Conceptual skills are essential for effective management.
What are Technical Skills?
Job-specific knowledge and techniques needed to perform work tasks.
What are Human Skills?
The ability to work well with other people individually and in a group.
What are Conceptual Skills?
The ability to think and conceptualize about abstract and complex situations.
What are the Levels of Management?
Top managers, Middle managers, and First-line managers.
What do Top Managers do?
Make organization-wide decisions and establish goals and strategies.
What do Middle Managers do?
Manage the work of first-line managers and can be found between the lowest and top levels.
What do First-Line Managers do?
Manage the work of non-managerial employees who typically are directly involved with the production or creation of products.
What is the External Environment?
Factors and forces outside the organization that affect its performance.
What is the Economic Environment?
Includes interest rates, inflation, employment/unemployment rates, and general economic growth.
What is the Demographic Environment?
Age, gender, race, education level, geographic location trends.
What is the Technological Environment?
Scientific advancements that create new products, processes, or services.
