Untitled Deck

Question 1

What is a job description?

Answer 1

• accurate, realistic and current picture of what tasks make up a specific job
• duties, resps, authority level
• dynamic doc

Question 2

What is a role description?

Answer 2

• broader context
  -style management, working w/ others
• part the indiv plays in fulfilling their job req’s
• incorporate skills

Question 3

what is a task element?

Answer 3

the smallest work element

Question 4

what is a task?

Answer 4

made up of task elements combined to form a defined outcome

Question 5

what is a duty?

Answer 5

specific req of the job

Question 6

what is a responsibility?

Answer 6

what you are held accountable for

Question 7

what is a position?

Answer 7

where enough responsibilities and duties exist that requires the employment of a worker

Question 8

what is a job?

Answer 8

where 1/+ workers are employer with the same/similar positions

Question 9

what is an occupation?

Answer 9

jobs that are common to many separate orgs

Question 10

what is a work team?

Answer 10

indivs that work together toward a goal

Question 11

what is a job analysis?

Answer 11

process to determine and define the contents of a job

Question 12

what is a job description

Answer 12

the result of a job analysis

Question 13

what is a role description?

Answer 13

broader look at job description

Question 14

what is competence?

Answer 14

attitudes, behaviour and skills required

Question 15

what are the uses of a job description?(5)

Answer 15

1. Job recruitment
2. Performance management
3. Job evaluation
4. Organisational review
5. Career pathing and manpower planning

Question 16

what are the factors that influence jobs?

Answer 16

Non-discretionary: fixed. legal req; policies; methods; standards
Discretionary: skills, experience. Indiv attributes that can be developed

Question 17

What steps are in the job description writing porocess?

Answer 17

• Planning
• data collection
• writing
• review

Question 18

What does Planning + Preparation in the Job description writing process entail?

Answer 18

-Requires careful planning, including appointing a project manager, deciding the number of descriptions and analysts, and setting a timetable that includes training for analysts.
-“more expedient to interview the managers regarding the job in their department and writing the job descriptions directly from this interview.” -Progressing “from lower level jobs upwards” is suggested to build analyst confidence.

Question 19

What does Data collection in the Job description writing process entail?

Answer 19

-Interviews are a primary method.
-“Four golden rules of interviews”:
“Let the interviewee do the talking.”
“Use silences.”
“Observe body language.”
“Create an encouraging, interested atmosphere.”
-The “most important factor in interviewing is curiosity.”
-Interviewers should avoid leading questions, probe for clarification, and repeat points to ensure understanding

Question 20

What does Involvement of key participants in the Job description writing process entail?

Answer 20

The best results come from directly involving supervisors and incumbents.”
Accuracy should be agreed upon by the supervisor, employee, head of department, and trade union (where appropriate)

Question 21

What do Skills required for writing in the Job description writing process entail?

Answer 21

• Individuals involved should possess “Good interpersonal skills,” “Good writing skills,” “Knowledge of how the organisation functions,” “An inquisitive and analytical nature,” and “Objectivity in their business dealings.”
• One does not have to be an expert at doing the job; one has to know how to write a job description.

Question 22

What does Writing up the job description in the Job description writing process entail?

Answer 22

Guidelines include:
-writing immediately after the interview
-listing tasks in chronological sequence (lower level) or order of importance (higher level)
-using point form
-starting sentences with action verbs
-using the present tense
-employing exact terms
-using job titles instead of names

Question 23

What does Checking and obtaining commitment in the Job description writing process entail?

Answer 23

-accuracy of the description should be agreed upon by the supervisor, employee, head of department, and where appropriate, trade union.
-However, “It is not the role of the employee or trade union to “sign off” the job description
-It is management’s role
-If an incumbent refuses to sign the job description, it is still valid.”
-The incumbent signs “only to acknowledge that he or she has seen the job description