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Untitled Deck Flashcards

(72 cards)

1
Q

What is momentary policy?

A

Where the Australian government uses the reserve bank to influence the level of interest rates to help manage and control the economic cycle.

Example: During the COVID-19 pandemic, interest rates in Australia dropped as a way to boost spending.

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2
Q

What is fiscal policy?

A

The government’s use of spending and taxation to influence the economy, aiming to achieve objectives like controlling inflation, reducing unemployment, and promoting economic growth.

Example: The JobKeeper payment scheme provided wage subsidies during the COVID-19 pandemic.

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3
Q

What are the two main sources of finance for business?

A
  • Debt finance: Funds borrowed from a financial institution that must be repaid with interest.
  • Equity finance: Finance provided by the owner or reinvested net profit.

Example: An Acai shop purchasing more machines to create different flavors.

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4
Q

How does the level of interest rates affect debt finance?

A

As interest rates increase, businesses become more cautious about taking on extra debt. Conversely, as interest rates drop, businesses are more likely to take on more debt.

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5
Q

What is the significance of Australia’s geographic location?

A

Australia’s location within the Asia-Pacific region significantly impacts business activity, with China being its biggest trading partner.

Over 70% of Australian exports are to this region.

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6
Q

Define globalization.

A

The process that sees people, goods, money, and ideas moving around the world faster and more cheaply than before.

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7
Q

What does demography study?

A

Particular features of the population, including size, age, sex, income, cultural background, and family size.

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8
Q

How has Australia’s aging population affected business?

A

It has led to a greater need for aged care and health facilities.

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9
Q

What strategies are businesses implementing for social responsibility?

A
  • Reducing waste
  • Recycling
  • Reducing carbon footprint

Example: Woolworths and Coles cancelling plastic bags in favor of paper and reusable options.

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10
Q

True or False: Major political changes can lead to business uncertainty.

A

True

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11
Q

What is the role of the Australian Taxation Office (ATO)?

A

It collects revenue for the Australian government and enforces taxation law.

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12
Q

What does the Australian Securities and Investments Commission (ASIC) do?

A

It enforces and regulates company and financial services laws to protect Australian consumers, investors, and creditors.

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13
Q

What is the impact of technology on business competition?

A

Businesses must adopt appropriate technology to remain competitive; failure to do so can lead to business failure.

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14
Q

What does ‘ease of entry’ refer to in a market?

A

The ability of a person to establish a business within a particular industry, determined by market concentration.

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15
Q

What are the four main resources available to businesses?

A
  • Human Resources
  • Information Resources
  • Physical Resources
  • Financial Resources
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16
Q

What is one challenge in the establishment stage of a business?

A

Getting enough sales to create a positive cash flow.

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17
Q

List factors that can contribute to business decline.

A
  • Failure to meet customer needs
  • Lack of demand
  • Increased competition
  • Poor location
  • Lack of management skills
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18
Q

What is undercapitalization?

A

A lack of sufficient funds to operate a business normally.

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19
Q

What is voluntary cessation in business?

A

When a business owner chooses to stop operating for reasons like retirement or lifestyle change.

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20
Q

What is liquidation?

A

The process of winding up a business, often due to financial difficulties.

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21
Q

Define stakeholders in a business context.

A

Any group or individual who has an interest in or is affected by the activities of a business.

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22
Q

What are internal stakeholders?

A

Employees and others who work in a business.

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23
Q

What role do shareholders play in a company?

A

They are part owners of a company and have voting rights on major business decisions.

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24
Q

How can managers influence employee morale?

A

Through their leadership style and approach to employee interactions.

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25
What is the importance of business culture?
A healthy, well-developed culture leads to higher success rates and positive employee relationships.
26
What is the primary goal of ethical management?
To act in the interests of all stakeholders.
27
What occurs when an independent administrator is appointed to operate a business facing financial difficulties?
Voluntary administration ## Footnote This process aims to help the business trade out of its financial problems.
28
What is the main task of an administrator in voluntary administration?
To bring the business and its creditors together and examine the financial affairs of the business.
29
What is the classical approach to management characterized by?
Planning, organizing, and controlling ## Footnote This approach often features a hierarchical organizational structure and an autocratic leadership style.
30
What does planning in management involve?
Preparation of a predetermined course of action for a business.
31
What is the chain of command?
The line of authority from the top to bottom of a business.
32
What is the span of control?
The number of subordinates who report directly to a specific manager.
33
What are the strengths of the classical-scientific approach?
* Increased productivity through task analysis * High degree of specialization * Clear formal chain of command * Business goals prioritized * Clear rules and procedures * Maximized employee training * Effective in a crisis
34
What are the weaknesses of the classical-scientific approach?
* Human needs ignored * Rigid, autocratic management can lead to conflict * Slower response to changes * Lower worker satisfaction * Quality issues due to repetitive tasks * Problems may be ignored * Division between employees and management
35
What is the behavioral approach in management?
A humanistic approach prioritizing employees' economic and social needs.
36
What are the characteristics of a democratic leadership style?
* Participation in decision making * Use of suggestion boxes * Voting on ideas
37
What are the strengths of a democratic leadership style?
* Focus on effective leadership * Improved staff morale * Greater range of ideas * Prioritizes collegiality and teamwork * Better communication * Motivation through team effort
38
What are the weaknesses of a democratic leadership style?
* Longer decision-making time * Less suitable for unskilled workers * Behavioral theories may not apply * Groups may hold too much power * Less suitable for large operations
39
What does the contingency approach emphasize?
Flexibility and adaptation of management practices to suit changing circumstances.
40
What is quality management?
The strategy used to ensure products and services meet customer expectations.
41
What are the benefits of quality management practices?
* Reduced waste and defects * Reduced variance in final output * Strengthened competitive position * Improved reputation and customer satisfaction * Reduced costs * Increased productivity and profits
42
What is the difference between quality control and quality assurance?
* Quality control: Reactive; involves inspections to check for problems * Quality assurance: Proactive; aims to prevent defects by ensuring standards are met
43
What are the four key roles of management?
* Interpersonal * Informational * Decisional * Planning
44
What is the definition of operations management?
Concerned with managing the process that transforms inputs into outputs.
45
What are the three key elements of the production process?
* Inputs * Processes * Outputs
46
What are the characteristics of goods?
* Tangible products * Manufactured goods * Easily measured and stored
47
What are the characteristics of services?
* Intangible * Quality determined by employee skills * Cannot be touched
48
What does the transformation process involve?
The conversion of inputs into outputs.
49
What is the definition of flexibility in management?
Being responsive to change and adjusting to changing circumstances.
50
What is the process of decision making in management?
Identifying options and choosing a specific course of action to solve a problem.
51
What are conflicting interests of stakeholders?
* Employees vs shareholders * Management vs customers * Management vs broader community * Suppliers vs broader community * Management vs suppliers
52
What does effective communication in management entail?
Exchange of information, overcoming barriers, and ensuring clear messages.
53
What is strategic thinking in management?
Thinking about the business as a whole, focusing on long-term goals.
54
What is vision in the context of management?
A clear, shared sense of direction for achieving common goals.
55
What are the benefits of quality management practices?
* Reduced waste and defects * Reduced variance in final output * Strengthened competitive position * Improved reputation and customer satisfaction * Reduced costs * Increased productivity and profits ## Footnote Quality management practices enhance operational efficiency and customer satisfaction.
56
Define quality in the context of goods or services.
The degree of excellence of goods or service and its fitness for a stated purpose. ## Footnote Quality is a crucial factor in customer satisfaction and business success.
57
What is quality control?
The use of inspections at various points in the production process to check for problems and defects. ## Footnote Quality control is a reactive approach aimed at identifying and correcting defects.
58
How does quality assurance differ from quality control?
Quality assurance involves a system to achieve set standards in production, while quality control checks for defects. ## Footnote Quality assurance is proactive, aiming to prevent defects.
59
What is the main role of marketing?
To satisfy the needs and wants of the consumer at a price that provides profit for the business. ## Footnote Effective marketing connects buyers and sellers.
60
What is a target market?
The group of people that the business believes will be the buyers and users of the product. ## Footnote Identifying a target market is essential for effective marketing strategies.
61
What does market segmentation involve?
Division of the total market into small segments based on similar or common characteristics of a customer group. ## Footnote Market segmentation helps businesses tailor their marketing efforts.
62
What is a primary target market?
The market segment at which most of the marketing resources are directed. ## Footnote Identifying a primary target market is crucial for resource allocation.
63
What is a niche market?
A narrowly selected target market segment. ## Footnote Niche markets allow businesses to focus on specific customer needs.
64
What is the marketing mix?
A total system of interacting activities designed to plan, price, promote, and distribute products. ## Footnote The marketing mix consists of the 4 Ps: Product, Price, Promotion, and Place.
65
What is the importance of packaging?
Involves the development of a container and graphic design for a product, giving a positive impression and encouraging purchases. ## Footnote Packaging must also consider environmental impact.
66
What is penetration pricing?
Setting prices below competitors to attract customers. ## Footnote This strategy is often used during price wars in competitive markets.
67
What is skimming pricing?
High prices that attract the top end of the market to maximize profits and quickly recoup production costs. ## Footnote This approach is suitable for markets with few competitors.
68
What does promotion refer to in marketing?
Methods used to remind, persuade, and inform customers about products. ## Footnote Promotion aims to attract new customers and increase brand loyalty.
69
What are the three main types of distribution channels?
* Producer to consumer * Producer to retailer to customer * Producer to wholesaler to retailer to customer ## Footnote The choice of distribution channel affects product availability.
70
Define intensive distribution.
As many outlets as possible for product availability, e.g., Coca-Cola. ## Footnote Intensive distribution maximizes product reach.
71
What is selective distribution?
Wide, yet more specific than intensive distribution. ## Footnote This strategy balances product availability with brand image.
72
What is exclusive distribution?
Only available at very specific outlets, often for luxury items. ## Footnote Exclusive distribution creates a sense of rarity and desirability.