UX Flashcards

1
Q

An environment that is a replica of the production environment, including data, configurations, and customizations. It is ideal for comprehensive testing, including integration testing, as it closely mirrors the real-world setup.

A

Full Sandbox

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2
Q

Primarily intended for individual developers to work on specific tasks without impacting others. It might not be the best choice for integration testing as its more focused on isolated development work and does not reflect the entirety of the application

A

Developer Sandbox

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3
Q

A temporary, disposable environment that can be rapidly created and configured. It helps develop and test specific features, but it might not provide the context needed for integration testing across the application.

A

Scratch Org

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4
Q

A creative approach to solving people’s problems by identifying their needs and creating solutions that meet those needs

A

Human-centered Design

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5
Q

The four mindsets of relationship design

A

Compassion
Courage
Intention
Reciprocity

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6
Q

They were developed with a goal of providing a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally

A

Web Content Accessibility Guidelines (WCAG)

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7
Q

The three guiding principles of motion

A

Functional
Structural
Expressive

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8
Q

Motion that aligns with Salesforce Kinetics System has four personality attributes

A

Nimble
Sensible
Considerate
Charismatic

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9
Q

Four Kinetics controls to create choreography within a user interface (UI)

A

Light
Direction
Speed
Acceleration

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10
Q

An animation technique that better distinguishes primary content from background elements

A

Parallax animation

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11
Q

When designing a transition, consider these 5 things

A

Space: The three-dimensional stage on which you choreograph elements.
Hierarchy: The relative importance of each element.
Emphasis: The elements that need to stand out or create specific visual appeal.
Latency: Elements that aren’t yet downloaded before the transition begins.
Fatigue: The frequency of transitions and whether it may bother users.

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12
Q

Placing your cursor over a component, like a button or an icon- this state is only accessible using a mouse

A

Hover

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13
Q

Using a mouse or keyboard control, usually the tab key, to see which elements are ready for activation

A

Focus

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14
Q

Activating a component using your cursor or keyboard—typically via the spacebar or Enter key—complements the motion initiated by the hover state.

A

Active

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14
Q

Clicking on a component choice, like a button on a navigation menu, with your cursor to make a selection

A

Selected

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15
Q

4 Principles of Great UX Design

A

Clarity
Efficiency
Consistency
Beauty

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15
Q

5 Phases of the Design Thinking Process

A

Discover
Define
Design
Deliver
Deploy

16
Q

4 steps in a Design Studio Workshop

A

Sketch
Present
Sort
Prioritize3 steps to Be

17
Q

3 steps to better Information Design

A

Discover
Define
Design

18
Q

The alteration of behavior by the subjects of a study due to their awareness of being observed

A

Hawthorne Effect

19
Q

Methods that focus on what people say

A

Attitudinal methods

20
Q

Two factors that should be taken into consideration when formulating discovery questions

A

Aim: The intent of your work - what you’re trying to find out

Scope: Who you’re researching and how you’re doing your analysis

21
Q

The visual representation of business processes

A

Process mapping

22
Q

Layouts meant to communicate the structure of an app or web page. Also focuses on function rather than visual design

23
A preliminary version of a product or idea that lets project stakeholders test user interfaces
Prototype
24
A difference between two or more elements in a composition
Contrast
25
A visual effect that adds the illusion of depth. Also most commonly used when a web page's background moves at slower rate than the foreground
Parallax effect
26
Two types of icons that screen readers handle differently
Decorative: The screen reader skips over this icon Informational: Conveys content to the user and is not skipped by the screen reader
27
A component that provides getting started resources the first time that users log in to Lightning Experience
Welcome Mat component in Salesforce
28
A feature that replaces a blank section with instructions on next steps
Empty State feature in Salesforce
29
Push method vs Pull method (in user engagement)
Push Method: When users may not notice or seek out help, but would benefit from assistance Pull method: When the user is motivated to seek help
30
Two types of Salesforce prompts
Floating Docked
31
Why is testing alt text with a screen reader important?
When you test with a screen reader, you find out whether your alt text was actually helpful.
32
A way of evaluating a proposed site structure by asking users to find items based on the site's organization and terminology
Tree testing
33
The difference between a single variant test and a multivariant test in A/B testing
Single Variant test: Compares only one difference, A vs B Multivariant test: Compares more than one difference, A vs B vs C
34
True or false? Web accessibility guidelines permit the use of color alone to convey information.
False
35
What are six interaction states for which all designs must have specifications
Default Focus Hover Disabled Pressed Active
36
Settings = gear Email = envelope These are examples of which design term?
Affordances (parts of an element that people recognize and associate with the actions they can take)
37
The visual design atoms of the design system (specifically, named entities that sore visual design attributes)
Design tokens
38
The two types of dialogs in the Lightning Design System (according to the global focus guidelines)
Modal dialog Non-modal dialog
39
Results in more inclusive and user-friendly interfaces
Mobile-first approach
40