UX Design Flashcards
Experience or interaction a user has with a product or service as well as everything around it
User Experience
It’s goal is to improve things like utility, ease of use, and efficiency in a user’s interaction with a product
User Experience Design (UXD)
Brings value to not only the service, but also the business providing the service by integrating business, technical and design strategies
Experience Strategy
Good ____ ______ can mean the difference between a meaningful experience that solves human problems and a dissatisfying experience
User Research
Ability to find what we need, when we need it
Information Architecture
Aim to create seamless interactions between a system and it users
Interaction Design
Framework to approach real problems from a design perspective
Design Thinking
Design Thinking Steps: (4)
Inspiration
Conceptualization
Interaction
Exposition
Design Thinking Tasks: (8)
Research + Competitive Analysis User Interviews Personas User Flow Card Sorting Wireframing + Prototyping Usability Testing Presentation + Critique
Placing the users at the center of all development decisions
User Centered Design (UCD)
Type of research method that is conducted upfront and helps designers better understand the problem space
Exploratory Research
Type of research method that is conducted throughout the design process to evaluate how well designers are solving a problem
Evaluative Research
User research that involves direct observation of a subject
Qualitative
User research that are data driven indirect observations
Quantitative
PROS:
- quick and inexpensive
- will operate independent of your input
- collect feedback from people you cant interact with
Surveys
CONS:
- what people say is different than what they actually do
- can be difficult to identify how to fix problems because you cant follow up quickly
Surveys
PROS:
- good ideas come from anyone and everywhere
- different backgrounds bring different perspective
- colleagues + clients can collaborate in a visual way
Participatory Design
CONS:
- cant allow people to make every design decision for you
- more people involved = more conflicting points of interests
- potentially creating conflict between team members
Participatory Design
PRO:
- how a user completes a task with your product
- insights on how to fix problems
- observe where people go wrong, take notes to fix
Usability Testing
CONS:
-recruiting users with a particular target market can be time consuming & expensive
Usability Tests
PROS:
- develop a relationship with target audience through direct communication
- script provides guide, but interviewer is free to explore
- direct contact can pay attention to body language, tone of voice
User Interview
CONS:
-difficult to gain access to target audience if project involves sensitive info
User Interview
Representation of the goals, pain points and behaviors of a hypothesized subset of users
User Persona
Persona that has the greatest impact of the project
Primary Persona
