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Question 1

What features and functionalities should be included in Shopmax’s e-commerce website?

Answer 1

Features and functionalities should include:
* User-friendly interface
* Product search and filtering options
* Shopping cart and checkout process
* Customer account management
* Order tracking
* Customer reviews and feedback

Question 2

Suggest four online payment options for Shopmax’s e-commerce website.

Answer 2

Four online payment options include:
* Credit/Debit card payments
* Mobile payment solutions
* Bank transfers
* E-wallet services

Question 3

How can the security of customer transactions be ensured on Shopmax’s e-commerce website?

Answer 3

Security can be ensured through:
* Implementation of SSL certificates
* Use of secure payment gateways
* Regular security audits
* Educating customers on safe online practices

Question 4

What strategies can Shopmax implement to promote its e-commerce website?

Answer 4

Strategies to promote the website include:
* Social media marketing
* Search engine optimization (SEO)
* Email marketing campaigns
* Collaborations with influencers

Question 5

What is the role of digital certificates in e-commerce transactions?

Answer 5

Digital certificates establish trust and authenticity by:
* Validating the identity of the parties involved
* Enabling secure data transmission
* Ensuring data integrity

Question 6

Suggest two e-commerce security protocols for Shopmax’s site.

Answer 6

Two security protocols include:
* HTTPS (HTTP Secure)
* TLS (Transport Layer Security)

Question 7

What are the benefits of e-commerce for the merchant?

Answer 7

Benefits for the merchant include:
* Expanded market reach
* Lower operational costs
* Increased sales opportunities
* 24/7 availability

Question 8

What are the disadvantages of e-commerce for the consumer?

Answer 8

Disadvantages for the consumer include:
* Lack of physical inspection of products
* Potential for fraud
* Delivery delays
* Privacy concerns

Question 9

What are the social issues in the e-commerce environment?

Answer 9

Social issues include:
* Digital divide
* Job displacement
* Consumer privacy concerns
* Impact on local businesses

Question 10

Identify the type of e-commerce for Mukwala’s scenario.

Answer 10

Mukwala’s scenario is B2B (Business to Business) because he sells directly to hospitals.

Question 11

Identify the type of e-commerce for Ngozi’s scenario.

Answer 11

Ngozi’s scenario is B2B (Business to Business) as she sells to businesses and organizations.

Question 12

Identify the type of e-commerce for Kwame’s scenario.

Answer 12

Kwame’s scenario is B2C (Business to Consumer) because he sells directly to restaurants and hotels.

Question 13

Identify the type of e-commerce for Lilian’s scenario.

Answer 13

Lilian’s scenario is B2C (Business to Consumer) as she offers services to individual clients.

Question 14

Identify the type of e-commerce for Omar’s scenario.

Answer 14

Omar’s scenario is B2B (Business to Business) as he sells to retailers and other businesses.

Question 15

Identify the type of e-commerce for Jane’s scenario.

Answer 15

Jane’s scenario is B2C (Business to Consumer) as she sells vintage clothing to individual consumers.

Question 16

Identify the type of e-commerce for Amara’s scenario.

Answer 16

Amara’s scenario is B2C (Business to Consumer) as she sells artwork directly to consumers.

Question 17

Identify the type of e-commerce for TechSupplies’ scenario.

Answer 17

TechSupplies’ scenario is B2B (Business to Business) as they sell to government agencies.

Question 18

Identify the type of e-commerce for GlobalConsult’s scenario.

Answer 18

GlobalConsult’s scenario is B2B (Business to Business) as they provide services to government entities.

Question 19

Identify the type of e-commerce for the Ministry of Education’s scenario.

Answer 19

The Ministry of Education’s scenario is G2G (Government to Government) as it facilitates procurement between government entities.

Question 20

Differentiate between asymmetric cryptography and symmetric cryptography.

Answer 20

Asymmetric cryptography uses two keys (public and private) while symmetric cryptography uses a single key for both encryption and decryption.

Question 21

Differentiate between cipher text and message digest.

Answer 21

Cipher text is the encrypted output of plaintext, while message digest is a fixed-size hash representation of data.

Question 22

Differentiate between e-commerce and e-business.

Answer 22

E-commerce refers specifically to online transactions, whereas e-business encompasses all aspects of running a business online.

Question 23

Differentiate between digital certificates and digital signatures.

Answer 23

Digital certificates authenticate identities, while digital signatures verify the authenticity and integrity of a message.

Question 24

What are the security requirements for safe e-commerce transactions?

Answer 24

Security requirements include:
* Confidentiality
* Integrity
* Authentication
* Non-repudiation

Question 25

Discuss the ability of encryption to fulfill e-commerce security requirements.

Answer 25

Encryption provides confidentiality by converting data into a secure format that can only be accessed by authorized parties.

Question 26

Discuss the ability of hashing to fulfill e-commerce security requirements.

Answer 26

Hashing ensures data integrity by producing a unique fixed-size output that represents original data, making it easy to detect changes.

Question 27

Discuss the ability of digital signatures to fulfill e-commerce security requirements.

Answer 27

Digital signatures provide authentication and non-repudiation, ensuring that the sender cannot deny sending the message and the recipient can verify its origin.