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Interpersonal Communication > Verbal Communication > Flashcards

Verbal Communication Flashcards

1
Q

Arbitrary symbols

A

Words

Stand for something else

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2
Q

Denotative meaning

A

Dictionary meaning
General
Conveys info
Simple meaning level

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3
Q

Connotative meaning

A

Personal associations
Conveys feelings
Complicated meaning level

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4
Q

Symbolic interactionism

A

People respond to things based on their meaning

Get meanings from social interaction

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5
Q

ME & I

A 
me = Socialised other (behaves according to expectations)
I = Immediate response (impulsive)
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6
Q

Ineffective verbal communication consists of:

A 
Vagueness
In-group talk
Generalisation
Gossip
Labelling
Lying
Marking
Taboo language
Racist language
Sexist language
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7
Q

Vagueness

A

AMBIGUITY = Interpreted in more than 1 way
ABSTRACT LANGUAGE = No literal/concrete
ILLOGICAL FLOW = Change topic mid-sentence

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8
Q

In-group talk

A 
SLANG = Language understood by group
JARGON = Complicated terminology for subject/profession
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9
Q

Labelling

A

Describing someone with goal of insulting

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10
Q

Lying

A

Creating fake impression by saying/not saying something

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11
Q

Generalisations

A

Generalising individuals behaviour & applying to group.

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12
Q

Gossip

A

Revealing others personal info that doesnt concern receiver

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13
Q

Marking

A

Description that has nothing to do with topic @ hand

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14
Q

Taboo language

A

PROFANE LANGUAGE =Contempt for sacred
VULGAR LANGUAGE = Ill-mannered/bad taste
CULTURALLY INAPPROPRIATE

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15
Q

Racist language

A

Disparages certain ethnic groups

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16
Q

Sexist language

A 
Portrays 1 sex in negative light
DIRECT FORM = 
Openly sexist remarks
Inappropriate sexual remarks
SUBTLE FORM
Referring to males only
Defining women in terms of relationship
Addressing equal status man differently
Pet names
17
Q

Intercultural differences consist of:

A

Non-native speakers
Different world views
Different use of same language

18
Q

Individualistic

A

Uniqueness & individuality
Self-actualisation
Communication in low-context
Members care for selves and immediate fam & direct

19
Q

Collectivistic

A

Harmony & unity
Solidarity
Communication in high-context
Members stick in groups & expect others to understand

20
Q

Women - Reasons for verbal comm:

A

Connect

Past-time

21
Q

Men - Reasons for verbal comm:

A

Compete

Exchange info/dominate

22
Q

Women - Content:

A 
People & relationships
Feelings
Confidantes
Concrete/specific
Repetitive
Dont tease personal issues
23
Q

Men - Content:

A 
Sports, money & business
Accomplishments
Seldom share personal info
Abstract/general
Conclude
Tease personal issues

Interpersonal Communication (8 decks)

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