VET SPORT AND REC EXAM REVSION

Question 1

FACILITATE GROUPS

Answer 1

Facilitation is the process of assisting an individual or group to learn something new, enable them to do a certain task or to assist them to make something easier.

Question 2

Stages of Group Formation
Forming

Answer 2

Forming is the initial/beginning stage of group formation. It is when the group begins to form a relationship and establish an element of trust.

Question 3

Storming

Answer 3

is when the goal of the group is to establish a clear group structure and group roles.

Question 4

Norming

Answer 4

is when the group enters a stage of ‘normal’ operation that is the group has resolved any conflict and established how to get work done.

Question 5

preforming

Answer 5

is when the group is focused on work tasks and no longer on the organisation of the group and how it will operate.

Question 6

adjourning

Answer 6

is the final stage. It is where the group has completed the task or tasks and is in the process of disbanding.

Question 7

Group dynamics
Decision making

Answer 7

how the group chooses actions or plans connectively
Inclusive and builds ownership

Question 8

communication

Answer 8

how the group shares information
Includes making sure everyone is involved, respected, communicated

Question 9

respect

Answer 9

acknowledging and valuing others rights, feelings and contributions
cooperation and support

Question 10

safety

Answer 10

ensures the group environment is physically and emotionally safe

Question 11

conflict resolution

Answer 11

how disagreements or issues re handled in a continous way

Question 12

effective communication

Answer 12

is vital for any group to work productively together to achieve outcomes. C

Question 13

what are the effective communication styles

Answer 13

communication
verbal – clear and concise
non-verbal – body language,
eye contact, facial expression
questioning
listening
paraphrasing
negotiating
feedback

Question 14

conflict resolution outcomes
win-win

Answer 14

Both parties feels they won the dispute, everyone is happy with the outcome and continue working togehter

Question 15

win-lose

Answer 15

one party gets what they want the other doesn’t even though conflict is resolved emotions can effect grup functioning

Question 15

lose-lose

Answer 15

is either where the parties dont get what they want and negotiating fails and parties work away from the relationships

Question 16

leadership styles
authoratarian/disciplinairian

Answer 16

is used for safety and requires adherance to strict procedures
poorly behaving team, elite sporting team, surf coach

Question 17

firendly and approachable

Answer 17

is suitable when working in a group that is self motivated and dosnt need discipline to stay on task
Kids

Question 18

clear and precise

Answer 18

organised and efficient
anyone, groups involving young children

Question 19

motivational and encouraging

Answer 19

is used when the group isnt feeling positive or driven by the task at hand
a team who hasnt been successfull

Question 20

democratic

Answer 20

group members are apart of descision maing and leaders make final descision, they have a productive moral, high perofming sports team

Question 21

open, laissez-faire,casual

Answer 21

gives little or no direction, group mebers have freedom on completing tasks their own way
a team who is playing for social reasons

Question 22

• facilitation techniques to assist groups to obtain the best outcomes

Answer 22

o providing clear, unambiguous information
o using active listening
o answering questions promptly and positively
o eliciting ideas and feedback
o negotiating solutions to group difficulties and individual differences

Question 23

• techniques used to manage positive group dynamics and negative interactions that influence the attitudes and behaviours of others set boundairies

Answer 23

set boundaries-set clear boundaries, clarify roles, encourage positive interactions, and address conflict promptly.

Question 24

address problematic behaviour-

Answer 24

open communication, active listening, empathy, and conflict resolution

Question 25

o Promote empathy and understanding-

Answer 25

open communication, establishing trust, and providing constructive feedback

Question 26

Offer conflict resolution strategies-

Answer 26

communication, active listening, empathy, and negotiation skills.

Question 27

o Conflict Resolution- collaborative problem-

Answer 27

collaborative problem-solving, setting clear boundaries, and encouraging empathy

Question 28

Seek mediation or facilitation-

Answer 28

clear communication

Question 29

Reinforce positive behaviour-

Answer 29

promoting open communication, providing constructive feedback, establishing clear expectations, and utilizing reinforcement strategies

Question 30

Barriers to effective group cohesion Conflict between individual and group goals -

Answer 30

Conflict between individual and group goals - conflict may occur in an organisation if employees have differing goals to that of the group or organisation.

Question 31

personality clashes

Answer 31

Individuals may clash due to their varying behaviours, traits, thinking and reasoning.

Question 32

Lack of commitment to group goals -

Answer 32

this occurs when the group working together do not get on or there are members of the group that are not working together or are not committed to the task at hand.

Question 33

Poorly defined boundaries, roles and responsibilities

Answer 33

This barrier occurs when individuals in the group are unsure of their responsibilities and roles within the organisation or company.

Question 34

Poor Communication skills

Answer 34

can be damaging factors to the group facilitation process.

Question 35

* techniques to build group cohesion and collaboration: o defining objectives of sessions and negotiating group goals

Answer 35

active listening, build raport, focous on intrests

Question 36

o defining group boundaries, roles and responsibilities while allowing for group decision making

Answer 36

disscuss solutions to problems and find best soultion

Question 37

o encouraging individuals to assist other group members

Answer 37

clear communication

Question 38

o focusing the group on shared activities

Answer 38

testing new things getting better feedback

Question 39

o encouraging optimum interaction between group members by:

Answer 39

 rotating partners and sub-groups for different activities  allocating tasks to group participants and rotating tasks

Question 40

latent

Answer 40

parties dont relize conflict is brewing

Question 41

percieved

Answer 41

one or both parties are in conflict become aware its happening

Question 42

felt

Answer 42

stress and anxiety is felt by members

Question 43

manifest

Answer 43

conflict becomes visible

Question 44

aftermath

Answer 44

conflict is resolved

Question 45

levels of conflict low level

Answer 45

Manageable and easily addressed

Question 46

medium level conflict

Answer 46

Significant differences, can still be managed

Question 47

high level conflict

Answer 47

High Level Conflict – Intense, deep rooted, requires mediator

Question 48

critical level conflict

Answer 48

Critical Level Conflict – Significant disruption, hostile, requires immediate intervention

Question 49

tecniques used to resolve conflict problem solving

Answer 49

percieved, felt, mainfet

Question 50

comprimise

Answer 50

percieved, felt, mainfest, aftermath

Question 51

negotating

Answer 51

mainfest and aftermath

Question 52

empathy

Answer 52

perceived,flt,mainefest,aftermath

Question 53

collaboration

Answer 53

perceived, felt,manifest and aftermath

Question 54

mediation

Answer 54

percieved, felt, manifest, aftermath

Question 55

communication

Answer 55

lated, percieved, felt, manifest, aftermath

Question 56

Collaborative approaches to develop effective working relationships: group management skills-

Answer 56

Facilitation may be primarily used to organise a group, delegate roles (eg; budgeting, resource management etc)

Question 57

* group decision making-

Answer 57

When decision-making in a group situation, it is important to listen to all group members ideas, suggestions and points of view, as each member will have something unique to offer to the decision making process.

Question 58

litening skills

Answer 58

listening skills

Question 59

negotating tecniques

Answer 59

negotiatin techniques

Question 60

defining roles and responsiblities

Answer 60

clarify roles