viasinc

Question 1

HCC” “C” “/” COUNTRY NAME
HCC C / AUSTRIA
“HCC” “C” “/” COUNTRY NAME
HCC C / AUSTRIA

Answer 1

Encoding a country name

Question 2

HCC C / COUNTRY CODE

HCC C / IT

Answer 2

Encoding a two letter country code

.

Question 3

Sign the agent in to the computer (a password is then entered

Answer 3

.

SI*1234

Question 4

Sign the agent out of the computer.

Answer 4

SO*

Question 5

Switch to agent assembly area “C

Answer 5

¤C

Question 6

Display the three-letter city code for Perth

Answer 6

W/-CCPERTH

Question 7

Display the three-letter code for Gatwick Airport

Answer 7

W/-APGATWICK

Question 8

Display the two-letter ai rline code for Southwest

Answer 8

W/-ALSOUTHWEST

Question 9

Decode the city code “YWH”

Answer 9

W/*YWH

Question 10

Decode the airline code “VS”

Answer 10

W/*VS

Question 11

Encode the aircraft equipment named Cessna

Answer 11

W/EQ-CESSNA

Question 12

Decode the aircraft equipment code AB3

Answer 12

W/EQ*AB3

Question 13

Decode the state code MI

Answer 13

HCCMI

Question 14

Encode the state name Arizona

Answer 14

HCCARIZONA

Question 15

Encode the country name Austria

Answer 15

HCCC/AUSTRIA

Question 16

Decode the country code IT

Answer 16

HCCC/IT

Question 17

display the PNR for passenger Smith

Answer 17

• • SMITH .

The purpose of this entry is to retrieve a stored PNR from the database and display it on your screen.

Question 18

PNR consists of five basic fields

Answer 18

They are, from top to bottom, a name field, an itinerary, a ticketing arrangement field, a phone field and a received-from field.

Question 19

The /E at the end of each segment

Answer 19

means that the segment may be ticketed electronically

Question 20

one-character codes for the days of the week .

Answer 20

M Monday 
T Tuesday
W Wednesday 
Q Thursday 
F Friday 
J Saturday 
S Sunday

Question 21

indicates that this field may contain either a ticketing date or a time limit.
A ticketing date, is used to advise how and when a ticket is to be issued for the given itinerary.
A time limit, on the other hand, will cause the reservation to cancel itself if a ticket is not issued by a certain date and time

Answer 21

TKT/TIME LIMIT

Question 22

last six letters in the source line form the record locator

Answer 22

is the PNR’s identification number. Every PNR has a unique record locator..

Question 23

Ignore the PNR

Answer 23

I

Question 24

appearing in the lower right-hand corner of the display. This symbol indicates that the display is too long to be seen all at once.

Answer 24

Cross of Lorraine (¥

Question 25

move down

Answer 25

MD

Question 26

the entry to retrieve and display the PNR for passenger Gruber

Answer 26

* - Gruber

Question 27

Address field

Answer 27

The PNR item displayed in highlight is an agency address | Passenger addresses, on the other hand, are most often entered into the remarks field.

Question 28

This field is used for recording special service information intended for airlines other than AA. Any information placed in this field will be transmitted to the departure lounge of the specified airline.

Answer 28

GENERAL FACTS, or GFAX, field

Question 29

The AFAX field in this PNR indicates that the passenger has requested vegetarian

Answer 29

VLML

Question 30

stands for "special meal

Answer 30

code SPM

Question 31

difference between the AFAX field and the GFAX field

Answer 31

AFAX messages are sent to AA only, while GFAX messages are sent to all other airlines.

Question 32

contains the pseudo city code for this agency, along with the name you requested

Answer 32

Y2VS-JOHNSON

Question 33

CK ITEM NUMBER * 2

Answer 33

Retrieve a PNR from a Similar Name List

Question 34

to redisplay the similar name list.

Answer 34

*L

Question 35

Table of miscellaneous PNR retrieval entries

Answer 35

* -2JUL-HUTTON Retrieve a PNR with a specific departure date * -A2E0-HUTTON Retrieve a PNR created at a specific branch office * -XXXX-HUTTON Retrieve a PNR created at any branch office * AC23/2JUL-HUTTON Retrieve a PNR with a specific flight and departure date

Question 36

CK HYPHEN DATE HYPHEN LAST NAME | * - 2JUL - SPENCER

Answer 36

retrieving a PNR using a specific departure date

Question 37

PNR using a pseudo city code of a branch office

Answer 37

ICK HYPHEN PSEUDO CITY CODE HYPHEN NAME * - A2E0 - SHELLHORN thIS entry would retrieve the PNR for passenger Shellhorn built at branch office A2E0.

Question 38

CK HYPHEN LETTERS "XXXX" HYPHEN NAME | * - XXXX - SHORE

Answer 38

entry to retrieve a PNR at any branch office

Question 39

retrieving a PNR by flight number and date

Answer 39

ICK AIRLINE FLIGHT NUMBER SLASH DATE HYPHEN NAME * AC 233 / 2JUL - ALBERT The purpose of this entry is to locate and retrieve the PNR containing the specified passenger name and flight, departing on the specified date.

Question 40

retrieving PNRs created by airline reservation agents

Answer 40

ICK AIRLINE FLIGHT NUMBER SLASH DATE HYPHEN NAME | * AC 233 / 2JUL - ALBERT

Question 41

LETTER "A" | * A

Answer 41

redisplay the PNR

Question 42

*N

Answer 42

only the name field of a PNR

Question 43

Itinerary portion of a PNR

Answer 43

ICK LETTER "I" | * I

Question 44

Display passenger data field

Answer 44

ICK LETTER "P" | * P

Question 45

* H

Answer 45

Display PNR history

Question 46

XS and AS

Answer 46

XS preceding a segment means "canceled segment. and AS preceding a segment means "added segment

Question 47

* _ Last name

Answer 47

If a PNR has been removed from the agent assembly area

Question 48

Display only the itinerary of a PNR

Answer 48

*I

Question 49

GDS

Answer 49

is a worldwide distribution network, similar to CRS, computer reservation system. It contains : ATPCO- Airfare data OAG- Flight schedule data INNOVATA- Flight schedule date

Question 50

W / - CC CITY NAME

Answer 50

Encoding a city name

Question 51

W /- AP AIRPORT NAME

Answer 51

Encoding Airport name

Question 52

W / - AL AIRLINE NAME

Answer 52

Encoding AIRLINE NAME

Question 53

FIND THE AIRPORT CODE FOR HEATHROW

Answer 53

W / - AP HEATHROW

Question 54

DECODING

Answer 54

IS THE PROCESS OF LEARNING A NAME BY ENTERING A CODE

Question 55

DECODING CITY OR AIRPORT CODE

Answer 55

W / * CITY OR AIRPORT CODE

Question 56

DECODING AN AIRLINE CODE

Answer 56

W / * AIRLINE CODE. THE PURPOSE OF THIS ENTRY IS TO DETERMINE THE AIRLINE ASSOCIATED WITH A TWO-LETTER AIRLINE CODE AND DISPLAY THIS INFORMATION ON YOUR SCREEN

Question 57

DECODING AIRCRAFT EQUIPMENT

Answer 57

W / EQ - BOEING AS IN THE NAME OF THE AIRCRAFT.

Question 58

W / EQ * EQUIPMENT CODE

Answer 58

DECODING AIRCRAFT EQUIPMENT CODE

Question 59

HCC STATE NAME

Answer 59

ENCODING A STATE

Question 60

HCC STATE CODE

Answer 60

DECODE A TWO LETTER STATE CODE