Vista Trivia (Products) Flashcards

How well do you know Vista? Test your knowledge! Think you know all of the Vista products listed on our website? There is only one way to find out!

1
Q

What is “Vista Cinema”?

A

Vista Cinema (also known as Back Office) is the nerve center for your cinema, managing cinema operations, ticket sales and concessions. It is the foundation product for every cinema running Vista. (Works with Head Office)

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2
Q

What is “Head Office”?

A

Vista Head Office is ‘command HQ’ for cinema circuit owners, allowing you to centralize operations, configure film data, see performance and revenue and even balance stock across your circuit. With Head Office you can manage your whole circuit as one entity.

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3
Q

What are the key features of “Vista Cinema”? (also known as “Back Office”)

A

It’s configurable. (can do anything)
It up–sells (concessions).

It multi–tasks (handles concessions & tickets)
It provides pricing and payment options.

Graphical & easy to use. (touchscreen)

Works with Head Office. (can sync configurations)

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4
Q

What is “Vista Analytics”?

A

Vista Analytics is a smart suite of solutions that puts the real–time information you need about key cinema and circuit operations right at your fingertips and easily visible at a glance. Because it’s a web–based solution, you can see trends, make decisions and act quickly and effectively.

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5
Q

What is “Loyalty”?

A

The best business is repeat business, and Vista Loyalty will keep your ‘regulars’ coming back for more, more often. Use it to reward your loyal customers, gain insight into their behaviour and stimulate spend per visit.

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6
Q

What is “Vouchers & Gift Cards”?

A

Vouchers and gift cards are great tools to retain your brand top of mind and motivate your customers to return time and again to your cinema. Vista’s Vouchers and Gift Cards (VGC) platform makes it easy to co-ordinate all your VGC management.

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7
Q

What is “Film Programming”?

A

Film programming is a complex business. Vista Film Programming makes it easier: you can plan, book, schedule and monitor sessions; add movie data; create contracts and define film hire terms - all in one system. Film Programming works in conjunction with Vista’s Head Office.

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8
Q

What is “Trailer Scheduler”

A

With Vista Trailer Scheduler trailer scheduling is fast and easy. Trailer Scheduler automatically creates a playlist of trailers for your cinema and customises it to meet your requirements. From initial discussions with film distributors, to sending finalised schedules to each site, Trailer Scheduler reduces the workload on your film programmers and cinema managers.

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9
Q

What are the four top features of “Trailer Scheduler”?

A
  1. Manual setup is a thing of the past. - Vista Trailer Scheduler automates trailer schedules, no matter how big your circuit, eliminating a tedious and error prone process.
  2. A big time-saver - You can create schedules for your entire circuit in one go. For each film, with one click, you can generate trailer schedules for every screening site.
  3. Schedules as you like them - You may want different trailer content at different sites; or your distributors may have different scheduling requests. No problem.
  4. Fully integrated -Trailer Scheduler integrates with the bookings in Vista Film Programming and when it’s up and running you can manage it within Vista Cinema.
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10
Q

What is “Group Sales”?

A

Vista Group Sales is an end-to end group booking and sales system designed to manage large group bookings for your cinemas. Group Sales connects everyone in one booking space, providing the tools for smooth, coordinated management of any event, and maximizing use of your precious resource - your cinema circuit.

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11
Q

What are the top five features of “Group Sales”?

A
  1. Maximizes revenue. You have a theater to rent out, your customer has a group of people to bring together. Group Sales is the ideal platform to maximize the use of your cinema, and your revenue.
  2. Everyone can talk. Group Sales is the most integrated product in the Vista suite. The event organizer, the film programmer, cinema manager, finance controller, can all communicate easily and nothing gets lost in translation.
  3. It’s adaptable. Whether it’s private bookings, distributor previews or private bookings within a public screening, you can manage it all in Group Sales.
  4. Super flexible. Group Sales incorporates everything from schedule changes to pricing, adding films and concession items. You can even create a single event over multiple sites.
  5. It’s easy to access. Group Sales is web-based and integrates with Vista Cinema, Film Programming, Vouchers & Gift Cards, and 3rd party CRM systems. An API gives your customers direct access. It’s a one stop solution that helps you deliver exactly the event your client desires.
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12
Q

What is “Food & Beverage”?

A

Vista Food & Beverage (F&B) is a smart, dedicated food service module, for any cinema that offers customers a bar service, restaurant or in-seat dining. F&B functionality elevates your customers’ cinema experience way beyond the ordinary; they’ll love the service and happily spend more with you.

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13
Q

What are the top five features of “Food & Beverage”?

A
  1. It’s impressively comprehensive. F&B functionality covers all aspects of in-theatre dining, restaurant and bar service, kitchen operations, POS and online ordering.
  2. Offers total dining flexibility. Customers can order their food delivered wherever they are, at any time they choose, and settle their bill before leaving at the end. They can even split or merge the check.
  3. Streamlines kitchen ops. F&B delivers concise routing and timing information to the kitchen, allows staff to set sales limits for limited stock items, and much more.
  4. Works with remote sales channels. F&B allows customers to make and modify even complex orders, time food and drinks for their arrival, or order from in their seat.
  5. Seamlessly integrates. F&B integrates with Loyalty, Vouchers & Gift Cards, InTouch, Vista Mobile, Kiosk, Web, and Vista Cinema, surrounding your customers with ease, convenience and excellent service.
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14
Q

What is “Digital Signage”?

A

Let your digital messaging take care of itself. With Vista’s time-saving Digital Signage you reduce your cinema managers workload and give customers more information. Simply customize your content in advance and then let it run on any digital screen.

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15
Q

What are the top five features of “Digital Signage”?

A
  1. Does the hard work - set up is easy, with almost no manual configuration. Register your details on the intuitive admin website and create playlists using our drag-and-drop web interface.
  2. Less time maintaining your media. Vista Digital Signage accesses the film media content in Vista Head Office, displaying it on your customer-facing screens. You don’t need to do anything more.
  3. You choose your module. Central control or stand-alone, depending whether there are multiple cinemas in your circuit, or a single site.
  4. Customize. Our multiple pre-defined templates are easily ‘customizable’ to match your brand. Dynamic updates mean no more changing your signage to match your film schedule.
  5. Major impact! Display your signage in clusters for the wow! factor and link them together, so each sign has different content, but transitions are simultaneous.
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16
Q

What is “CashDesk”?

A

Your cinema managers will love CashDesk. It’s a visual, fully automated digital app that allows them to view, track and manage all cinema funds on screen, 24/7; whether that’s cash, vouchers, or electronic transactions.

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17
Q

What are the top six features of “CashDesk”?

A
  1. It’s brilliantly easy. With one glance at CashDesk’s intuitive display, your managers can see the status and amounts of all cinema funds wherever they are, on a single screen.
  2. So simple to manage. Your managers can set-up and track an unlimited number of fund locations, monitor individual safes, all point of sale (POS) and electronic funds.
  3. 100% versatile. CashDesk has full cash handling capability, your managers can issue POS floats pre-shift, or even at log on.
  4. It’s secure. Because CashDesk monitors each POS almost real time, managers can see each cash drawer and the user, with one look, as often as they wish.
  5. It’s a real time saver. Forget the paperwork, CashDesk creates a full automated daily audit trail and sends a report to head office, electronically.
  6. It’s modular. CashDesk is integrated into Vista’s new Cinema Manager application, no need to switch between applications.
18
Q

What is “InTouch”?

A

Your cinemas are busy fluid places. Enabling staff to have operational functionality that ‘runs like clockwork’, as well as being 100% mobile, makes for smooth and easy cinema operations. With Vista InTouch, ushers and managers can spend more time with customers and run the cinema at maximum efficiency.

19
Q

What are the top five features of “InTouch?”

A
  1. It’s fully mobile. InTouch has been designed specifically for mobile phones and tablets and runs on both IOS and Android. So staff can use their own mobile device, or one you provide.
  2. Easy-flow management. InTouch’s improved camera scanning function allows ushers to scan tickets at point of entry without needing to confirm each one; so customers can go straight into the auditorium (avoid POS) and staff can keep track of admissions.
  3. Improves operations. The team can use InTouch to monitor session start and finish times, check cleaning schedules and add comments on location checks - everyone knows what’s going on.
  4. Better customer service. Ushers can hail-a-manager with In Touch without leaving the customer, or colleagues, stranded at POS.
  5. Evolve your Food & Beverage. Integrate your Food & Beverage operational workflow seamlessly into your customer’s cinema experience. InTouch enables your ushers, runners, and kitchen staff to stay connected and ensure they deliver high-quality service to your guests every time.
20
Q

What is “UsherPoint”?

A

(The old version of InTouch) Vista UsherPoint is a cinema operations system that helps your ushers perform brilliantly and gives them all the information they need to run cinema sessions with easy professionalism. UsherPoint runs on all your Windows-based devices (PC’s), including older POS hardware.

21
Q

What are the six top features of “UsherPoint”?

A
  1. It’s robust. UsherPoint will run on any PC and Windows-based device and it integrates fully with Vista’s InTouch on mobile hardware. Having these systems talking to each other streamlines cinema operations for your ushers and cinema manager.
  2. Saves on costs. UsherPoint integrates with automated turnstiles, so you can fully automate customer exit and entry and cut down on labour costs, or free up staff to interact with customers.
  3. Eases POS pressure. UsherPoint’s barcode validation system means customers who have purchased tickets from Vista Mobile or Vista Web can have their tickets scanned by an usher, easing queues at POS.
  4. Better customer service. Ushers can greet customers by name, remind them if they’ve forgotten their ordered concession items and help them with session times.
  5. Easier flow monitoring. Ushers can scan and keep track of customer flows in and out of the cinema, and determine if a ticket has already been used – useful at busy times.
  6. Streamlines operations. The team can use UsherPoint to monitor session start and finish times, check cleaning schedules and add comments on location checks.
22
Q

What is “MovieTeam”?

A

Movie theatres have unique staffing requirements. MovieTeam is an innovative, cloud-based, mobile-ready staff-scheduling solution specifically designed for HQ, management and cinema staff.

23
Q

What are the top five features of “MovieTeam”?

A
  1. You set the rules. HQ sets the rules for compliance, ensuring employment regulations (maximum shifts, overtime etc.) are met throughout your circuit.
  2. Less time scheduling – way less. MovieTeam reduces the time managers spend scheduling by up to 75%. MovieTeam collates staff availability, skill level, seniority and more, so managers get the right “fit” for any shift.
  3. Everyone is in the loop. Everyone can see MovieTeam on their mobiles; staff simply log in for their schedules or to communicate with other staff or managers.
  4. Swap shifts? Easy. MovieTeam Marketplace function allows staff to swap, release or pick up shifts to suit their availability and lifestyle.
  5. It talks to payroll. With employee sync functionality staff data changes in MovieTeam are updated automatically across ⦁ Vista Cinema, payroll and scheduling so it’s accurate and reliable. No more manual comparison across multiple systems.
24
Q

What is “Vista Web”?

A

You and your customers will love Vista Web. With it, they can buy tickets and food, utilise loyalty points or vouchers, and view session times, trailers and movie information. For you, Vista Web is easy to implement out of the box and importantly, responsive and highly scalable.

25
Q

What are the top four features of “VistaWeb”?

A
  1. The magic begins online. Wow your customers with the same great brand experience and service they get at your cinema. Moviegoers can even pre-purchase concessions along with their tickets.
  2. It’s responsive. Mobile; tablet; PC; however your customer wants to interact, Vista Web provides the ultimate experience tailored to their device.
  3. Integrates with Loyalty. Customers can sign up, check balances and bookings, redeem points, and more, with Vista Web.
  4. It can go big, and it’s modular. Vista Web can scale up to circuits of any size, or down to suit just one cinema. You can also implement it in sections, to get just the functionality you want.
26
Q

What is “Vista Mobile”?

A

Vista Mobile gives your customers everything they need to control their cinema experience while they are on the move, through an intuitive, customisable branded app interface that’s so easy to use.

27
Q

What are the top six features of “Vista Mobile”?

A
  1. Control in your customers’ hands. Customers can purchase tickets, check session times, order food and beverage and leave experience reviews, all on their mobile device for any cinema in your circuit.
  2. Powerful functionality. Vista Mobile integrates with Loyalty, Food & Beverage and Vouchers & Gift Cards so customers get all the benefits of Vista functionality.
  3. We customise it for you. Logos, cinema data, film posters, advertising, and more - all in an easy-to use mobile interface you can brand.
  4. Give your customers a voice. In-app feedback encourages customers to share their opinions, giving you valuable insights, greater customer engagement and control of app store ratings.
  5. Payment options. Through its integration with Braintree, Vista Mobile is Apple Pay and Android Pay compatible, so purchasing is easy.
  6. Eases POS pressure. Mobile ticket purchasers can bi-pass POS altogether, shortening queues and easing pressure on staff.
28
Q

What is “Stardust”? (Not the 2007 film)

A

Free smartphone app for movie-goes. Discover, rate and review new movies, trailers & episodes, even record video reactions. Join the Stardust community (social network), to find the fans as obsessed as you.

29
Q

What is “Vista Horizon”?

A

Vista’s new Software as a service (SaaS) platform that lives entirely in the cloud.

30
Q

What is “Kiosk”?

A

Vista Kiosk is an advanced self-service ticketing system that streamlines ticket purchase and collection for customers and takes the pressure off POS lanes when the cinema is busy, so both cinema staff and customers are happy. Vista Kiosk is a win-win!

31
Q

What are the top six features of “Kiosk”?

A
  1. Eases POS lane congestion. When the cinema is busy, Kiosk eases the pressure on the front of house team, so their service is never compromised.
  2. Faster and easier for customers. Kiosk’s rich touch screen graphics make it easy and enjoyable for customers to purchase and pick up tickets.
  3. Kiosk does it all. Not only can customers purchase or collect tickets, Kiosk also offers seat allocation, food and beverage ordering and prints tickets and vouchers.
  4. Personalizes the cinema experience for loyal customers. Loyalty members are greeted by name and shown their loyalty points.
  5. Kiosk can be where your customers are. You can install Vista Kiosk in malls and main shopping areas so customers can purchase at their convenience.
  6. Doubles as a promotional tool. Customers can browse “now showing “and “coming soon” movies and watch trailers. You can customize Kiosk advertising too.
32
Q

What is “Call Center”?

A

With Vista Call Centre your customers can speak to a real person about booking and paying for tickets, session times, seating options, refund requests and loyalty information – and they skip the queue at the cinema!

33
Q

What are the top features of “Call Center”?

A
  1. The personal touch. Call Centre holds all the key information staff need to surprise and delight customers.
  2. Your call centre can be wherever you like. Vista Call Centre is web-based; you can run it in-cinema, at head office, or via a third party.
  3. One sale, many cinemas. Make sales and bookings from one system across your entire circuit with complete visibility.
  4. Ohh the rewards! Vista Call Centre integrates with Loyalty so operators can convert new visitors to repeat customers easily and quickly and manage their loyalty accounts.
  5. Quality control. Call Centre has a full reporting suite, great for performance tracking and staff training.
34
Q

What is “Connect”?

A

Connect - whatever the sales channel

Vista Connect is the engine behind all your remote sales. A single access point for ticketing, concessions, deals, rewards and loyalty makes it easy for remote channels to sell through Vista.

Vista Connect allows you to process sales directly into your Vista system from Vista Web, Mobile, Call Centre, or your own 3rd party channels. Not only that, Connect integrates with Loyalty and Vouchers & Gift Cards, so customers booking remotely can take advantage of the same deals as those in cinema.

35
Q

What is “Projection Interface”?

A

Projection made simple.

Through our projection interface you can import scheduling info and be confident your projection schedule is always up to date.

Use Showtime Manager or Film Programming with your TMS, and not only can you share film schedules between theatres, you can also update any last-minute changes. Once your projection interface is set up, it’s all on automatic, so there’s less room for error, and far less cost.

36
Q

What is “Signage Interface”?

A

Reading the signs.

It’s no problem to run your own digital signage software alongside your existing Vista system. Using Vista’s signage interface, they’ll talk to one another just fine.

Display information for moviegoers such as films now showing or coming soon using the signage interface. Our content delivery network (CDN) gathers content from movieXchange and then delivers the trailers, images, posters and other movie info to your signage.

37
Q

What is “Payments Framework”?

A

How would you like to pay for that?

The payments framework allows your existing Vista systems to integrate seamlessly with different payment systems in many countries.

Whatever the country or payment type, Vista’s Payments Framework has it covered. EMV PIN pads for POS, third party websites, stored value cards, QR code-based payments, and in-app payments for mobile – no problem, and usually no need to upgrade your core Vista applications to deploy a new payment connector.

38
Q

What is “Cinema Manager”?

A

Your one-stop destination for managing your cinema

Cinema Manager is the new web-based ‘HQ’ for cinema managers; designed for those common tasks that managers do every day. Now they can perform those tasks faster and with fewer errors.

39
Q

What are the top three features of “Cinema Manager”?

A
  1. All the operational stuff, right at their fingertips. Stock management, box office, cash flow and reporting, it’s all there when and how managers want it. So they’ll spend less time out the back and more in the front of house.
  2. It’s seriously user-friendly. Cinema Manager has a brand-new interface that’s built to be intuitive and works how managers want it to. We designed it based on their feedback to our previous products.
  3. They can access it on the run. Managers can be mobile and use Cinema Manager around the complex; because it’s browser-based it’ll work wherever they are, on a tablet or other device.
40
Q

POS (Point of Sale)

A

POS is the software used by theater employees in order to sell both concession items and tickets.