Vocab Flashcards
(68 cards)
The exchange of verbal and nonverbal messages with the intent of stimulating particular meanings in the minds of others
Communication
Stimulates The meanings we intend in the minds of others
Understanding
Communication between and among people and groups across national, ethnic, and other cultural boundaries
Intercultural Communication
A psychological process in which the sender of a message assign symbols (such as word sounds or gestures) to his or her thoughts and feelings
Encoding
A receiver asssigns meaning to the message that has been communicated
Decoding
Any auditory, visual, or psychological distraction that interferes with the sending and receiving of a message
Noise
A verbal or nonverbal message that a receiver provides to the sender as they perceive and assign meaning to the sender’s message
Feedback
Feedback, along with consideration of the factors that make accurate decoding of messages difficult, turns the linear model into what?
Transactional model
The environment and situation in which communication occurs
Context
Clearly defined and specialized functions that each member of the team possesses
Roles
Formal expectations that guide team members interactions with one another as well as their task performance
Rules
States that we will attend to information that reinforces existing beliefs and disregard information that is at odds with our current position
The Principle of Selective Exposure
Illustrates how, once we engage in a particular interaction, we focus on certain information and ignore other information
The principle of selective attention
We remember things that we agree with rather than things that are contrary to our beliefs
The principle of selective recall of information
The way you define yourself.
Self-concept
The degree to which you approve of, value, I like the concept that you have of yourself
Self esteem
Involves assuming a standard, generalized profile of an individual, because he or she belongs to a group
Stereotype
When interpreting our own or others’ behavior, we rely on faulty explanations, reasons, or information
Attribution Errors
The mistake we make when we attribute the others people’s positive characteristics and successes To external, situational factors, and their negative characteristics and failures to aspects of who they are
Fundamental Attribution Error
Whether the communicators behavior was motivated by internal state (such as intelligence, composition, or honesty)or an extra factor (such as resources, lock, favoritism, or a situation itself)
Locus of causation
When we are successful, we attribute our success to some internal positive qualities (Intelligence, charm, knowledge of current events/pop-culture, persuasiveness, or competent communication). However, when we fail we blame the situation
Self-serving bias
The strategic development and use of verbal and nonverbal messages that result and others making conclusions about the kind of individual you are
Self presentation
The deliberate use of verbal and nonverbal messages to create a particular impression among others
Impression management
Complex hole which includes knowledge, beliefs, art, morals, law, custom, and any other capability and habit acquired by individuals as a members of society
Culture