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Vocab shit Flashcards

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1
Q

Communication

A

Transnational process in which people create, interpret, and negotiate shared meaning through their interaction

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2
Q

Ethics

A

Standards and rules for appropriate group member and leader behavior

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3
Q

Grouphate

A

Hating or dreading participation in groups

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4
Q

Participant Observer

A

A group member who participates but also observes the group and adapts as necessary

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5
Q

Primary Groups

A

Groups formed to meet primary needs for inclusion and affection

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6
Q

Secondary Groups

A

Groups formed to meet secondary needs for control and problem solving

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7
Q

Small Group Communication

A

The verbal and nonverbal interaction among members of a small group

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8
Q

Environment

A

Systemds d not exist in a vacuum but are embedded in multiple surroundings or contexts

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9
Q

Equifinility

A

Groups can start out at very different places but end up at the same place

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10
Q

Multifinility

A

Groups starting out the same may end up in very different places

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11
Q

Input Variables

A

All the elements of a system that are present at the outset, or the initial raw materials of the system
-members, resources, environmental factors

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12
Q

Interdependence

A

All elements influence eachother- when they elements of a system mutually influence each other

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13
Q

Multiple Causes

A

The idea that no single system input determines system outputs; but that system outcomes are the result of numerous, interdependent factors

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14
Q

Output Variables

A

Tangible and intangible products or achievements of the group system emerging from the throughput processes
-reports, recommendations, feelings, personal growth

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15
Q

Throughput Variables

A

Influences of the system that result from actual activities within the group as it goes about its business
-behaviors, norms, networks, relationships, procedures

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16
Q

System

A

A set of elements that functions as a whole because of interdependent relationships

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17
Q

Active listening

A

Listening first to understand another’s message before critically judging the message

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18
Q

Listening Process

A

perceiving, interpreting, and responding to messages

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19
Q

Paraphrase

A

Put into your own words

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20
Q

Poor Listening Habits

A

Pseudolistening
-pretending to listen while thinking of something else
Silent arguing
-rehersing objections to speaker’s idea
Assuming meaning
-interpreting the speakers behavior by using cultural rules appropriate
Focusing on irrelevancies
-becoming distracted from speaker’s message by unimportant details
Sidetracking
-changing the topic because you weren’t paying attention to the speaker
Defensive Responding
-Not listening because feel threatened

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21
Q

Symbol

A

Anything that arbitrarily stands for something else

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22
Q

Transnational Process

A
  • Communicating is a simultaneous, multidirectional process

- Members together create mutual understanding for what words and concepts mean

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23
Q

Bypassing

A

Occurs when group members think they have the same meaning for a word or phrase but in actuality do not

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24
Q

Emotive Words

A

Words that trigger strong emotional responses

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25
Haptics
Touch
26
Kinesics
Movement
27
Functions of Non-Verbal Behavior
- express how we feel - how we perceive our relationships to other people - supplement words-substitute for spoken or written words - regulate the flow of verbal interaction - contradict words
28
Proxemics
Space, seating, group ecology
29
Cohesiveness
the bods of attachment members have for eachother
30
Deviant
Members who consistently violate group norms
31
Group Climate
The atmosphere or environment within a group
32
Groupthink
The tendency of highly cohesive groups not to evaluate thoroughly and critically all aspects of a decision or problem
33
Phases of group socialization
process when new members learn to fit together through communication - antecedent: before membrs join group members have attitudes, beliefs, motives - anticipatory: expectations - encounter: begin to work and adjust together - assimilation: fully integrated into group, roles worked out - exit: end
34
Primary and Secondary Tensions
P-early anxiety when members work out relationships/roles | S-task-related tensions stems from differing opinions
35
Roles/ Types
task: task focused maintenance: help group maintain harmonious relationships individual: self-centered
36
Rules
formal, explicit standards of behavior
37
Co-culture
Each generation forms a particular co-culture with similar values, goals, and outlook
38
Culture
system of beliefs, values, and symbols shared by an identifiable group of people
39
Collectivist Culture
Culture that values group needs and goals more than individual needs and goals
40
High-context communication
features of the situation or context convey more meaning than the words people use
41
Learning styles
``` Concrete experience -learning by participating and doing Reflective Observation -gaining perspective about one's experience by thinking reflectively about it Abstract Conceptualization -reading and solitary study Active Experimentation -trying different things to see what works ```
42
Mindful Communication
Open to multiple perspectives, shows a willingness to see the world from another's standpoint and shifts perspective if nescessay
43
Power distance
Whether a culture maximizes or minimizes status and power differences
44
Deweys model
1. Defining the problem 2. Analyzing the problem 3. Establishing criteria for solutions 4. Generating Potential Solutions 5. Selecting the Best Solution
45
PMOPS
1. describe and define the problem 2. generate and explain possible solution 3. evaluate all solutions 4. choose the best solution 5. implement chosen solution
46
Assembly effect
group solution is superior, whole becoming greater tan the sum of the parts
47
Criteria
standards and guidelines used to evaluate ideas and solutions
48
Consensus
Decision all members agree is the best they can all support but isn't necessarily everyone's first choice
49
Conflict Management Styles
``` accommodation competitor collaborator compromise avoider ```
50
Different types of conflict
task | relational
51
Extrinsic conflict-affective
relational conflict- interpresonal power clases, likes and dislikes
52
Intrinsic conflict--substantive
dissagreement over task
53
Principled negotiaion
1. separate people from the problem 2. focus on interests, not positions 3. invent new options for mutual gain 4. insist on using objective criteria
54
Rhetorical sensitivity
disagree with the idea, without critiquing the person
55
contingency
leadership behavior depends on the situation
56
Coercion
sing threats of force to make a member comply
57
Designated leader
Appointed or elected leader whose title identifies him or her as leader
58
Functions approach
Idea that
59
Leadership
the use of communication to modify attitudes and behaviors of members to meet group goals and needs
60
Leadership emergence
person who starts out with the same status as other members but gradually emerges as informal leader in the eyes of the other members
61
Types of Speeches
Inform Persuade Entertain
62
referent oiwer
influence due to a person's ability to be liked and admired
63
leadership styles
``` autocratic-dictator democratic-even laizefaire- passive transacional- exchange of resources btwn leader and followers transformational charasmatic ```

Comm 224 (1 decks)

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