VPS Flashcards
What does VPS stand for? How does it work?
Definition and Advantages of the VPS
VPS: Virtual Private Server. It is a server close to the trading server, which the client connects remotely.
Where are VPS servers located? Name any 3 locations.
Definition and Advantages of the VPS
Amsterdam, Miami, Hong Kong
Explain 3 advantages.
Definition and Advantages of the VPS
Speed: Since it is in the same location than the trading server, quotes arrive practically instantly.
Mobility: In can be accessed from anywhere in the world.
Ability to trade 24 hours: You can leave expert advisors running even if your own PC is turned off.
Name the requirements to qualify for a VPS.
Requirements and Conditions of the VPS
A. Over 1000 USD in equity in all trading accounts with the exception of social trading and PIM.
B. Between 500 USD and 999 USD of Equity, and Trading Volume of 500000 USD over the last 30 days.
How many VPS containers can one client have?
Requirements and Conditions of the VPS
1 VPS per PA
How many terminals are there in a VPS by default? Can client make a special request?
Requirements and Conditions of the VPS
3 MT4 and 2 MT5 by default. Clients can request a Multiterminal if desired.
Is it possible to trade on a VPS using accounts from multiple/different PAs?
Requirements and Conditions of the VPS
All Exness accounts can be used for trading on a VPS.
Is it possible to trade simultaneously on a remote terminal and a terminal installed on the PC?
Requirements and Conditions of the VPS
Yes, you may trade from both your VPS and your own computer simultaneously.
What application or program is needed to connect to the VPS? What are the required details to log in to the VPS?
Login to VPS and Connection Issues
Windows: Remote Desktop Connection
Mac, iPhone, iPad or Android: Microsoft Remote Desktop
Linux: Remmina
The details are the DNS IP Address, the username and the password.
How will clients get VPS login details?
Login to VPS and Connection Issues
They should go to their personal area -> settings -> VPS tab -> Log In. And a pop up window should show with the info.
Name 3 possible reasons and actions to be taken when a client is unable to log in to the VPS.
Login to VPS and Connection Issues
- Check the username and password in case of copy paste.
- Check in Jira if the VPS has been suspended.
- Ask for permission to connect yourself, if not possible, create a task in Salesforce.
When will VPS get suspended?
VPS Suspension
- When the client’s total trading volume does not reach 500000 USD or more in a 30 days period from the issuing date of their VPS.
- Client breaches VPS terms of use.
What are the requirements to restore VPS? How long does it take? Will a client receive the same container?
VPS Suspension
Client can request for a VPS again at any time with the same requirements than the first time:
A. Over 1000 USD in equity in all trading accounts with the exception of social trading and PIM.
B. Between 500 USD and 999 USD of Equity, and Trading Volume of 500000 USD over the last 30 days.
Client will recieve a new VPS container, the previous instance was terminated and cannot be recovered.
Can clients install additional EAs, Scripts and Indicators in the VPS?
Installation of Software on the VPS
Yes, they can install additional EAs, Scripts and Indicators in the VPS. Some may be installed by them and others will need our assistance.
What steps are to be taken if a client cannot install software on the VPS?
Installation of Software on the VPS
First, we need to check if they have external drives enabled in RDC.
Ask permission from our client for our specialist to log in, create a task in Salesforce for the installation of the software.
