Week 1 Flashcards

(48 cards)

1
Q

Inputs

A

Needed before you start a process

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2
Q

Outputs

A

Needed after you complete a process

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3
Q

Project

A

A temporary endeavor that produces an unique product, service, or result

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4
Q

A project has

A

A definite beginning and ending

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5
Q

Project Management

A

Application of knowledge, skills, tools, and techniques to satisfy project requirements

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6
Q

What deals with the ongoing production of goods and/or services?

A

Operations Management

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7
Q

Operations Management

A

Considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services

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8
Q

Program Management

A

Group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually

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9
Q

Grouping projects together

A

Must be some value added to manage them together as a program

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10
Q

A program will always have

A

Projects

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11
Q

A project

A

May or may not be part of a program

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12
Q

The focus of program management

A

Project interdependencies and helps to determine optimal approach for managing them

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13
Q

Portfolio management

A

Collection of projects, programs, subsidiary portfolios, and operations managed as a group to achieve strategic objectives

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14
Q

Phases

A

Collection of logically related project activities that culminates in the completion of one or more deliverables

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15
Q

Number of phases

A

Depends on industry type, size, and complexity of the project

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16
Q

Deliverable

A

Any unique and verifiable product, service, or result

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17
Q

Deliverables can be

A

Tangible or intangible

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18
Q

Deliverables must be

A

Accepted by the customer or sponsor for the phase

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19
Q

Project Life Cycle

A

Representation of the phases that a project typically goes through from start to finish

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20
Q

Project life cycles can be

A

Either predictive or adaptive

21
Q

Project Governance

A

Framework within which project decisions are made

22
Q

Three pillars of project governance

A

Structure
People
Information

23
Q

Stakeholders

A

Individuals, group, or organization that may be affected or perceive to be affected by the project

24
Q

Key Stakeholder - Project Manager

A

Manages the project

25
Key Stakeholder - Customer
Uses the project deliverable
26
Key Stakeholder - Project Team
Collection of individuals completing the project work
27
Key Stakeholder - Project Sponsor
Provides resources and support
28
Key Stakeholder - Functional Manager
Departmental Manager (such as Manager of Engineering, Vice President of Marketing, etc)
29
Project Manager Roles
Lead the project Authorized to make decisions Responsible for project success or failure
30
Project Coordinator Roles
Weaker than PM | May be authorized to make decisions
31
Project Expeditor Roles
Weakest role of PM world | Very limited decision authority
32
Project Management Office
Organizational structure that standardizes the processes and facilitates the sharing of resources, methodologies, tools, and techniques
33
Supportive PMO (Project Management Office)
Supports the project manager such as providing templates, training, or lessons learned from other projects
34
Controlling PMO (Project Management Office)
Determines framework or methodology and use of specific forms
35
Directive PMO (Project Management Office)
Controls the project | PM will be assigned by and report to PMO
36
Sponsor - Project Boss
Internal or external Project champion Funding the project May be used to resolve conflicts in the project
37
Program Manager - Project Boss
Senior to project manager May be responsible for several projects executing at the same time May be used to resolve conflicts in the project
38
Functional Organizations
Structure that groups staff members according to area of expertise, eg sales, marketing, construction, etc
39
Functional Structures require
Project team members to report directly to functional manager
40
Matrix Organizations
Three structure types | Each type is reflective of project manager’s authority in relation to functional manager’s authority
41
Three matrix organizational structures
Weak PM < FM Balanced PM = FM Strong PM > FM
42
Project oriented organizations (projectizied)
PM has the most authority Project team is assigned full time to the project Upon completion, team moves on to other assignments within organization
43
Hybrid Organizational Structure
Blend of functional, matrix, or project oriented organizations
44
Project Constraints
``` Scope Schedule Cost Risk Quality Resources ```
45
Process
Inputs, outputs and tools/techniques combined to execute a specific purpose on the project
46
Inputs are
The starting point for the process Raw materials to begin the execution Could be output of previous process
47
Tools and techiques
Actions or methods that are used to transform the raw materials into the output
48
Outputs are
The end results of efforts Raw materials into polished stone Maybe be the input into another process