Week 1 Flashcards
(43 cards)
List 3 domains
People, process, business environment
Domain
The high level knowledge area that is essential to the practice of PM
Tasks
Underlying responsibilities of the project manager within each domain area
Enablers
Illustrative examples of the work associated with the task, doesn’t include all tho
How many people tasks are there
14
List all people tasks
1 manage conflict
2 lead a team
3 support team performance
4 empower team members and stakeholders
5 ensure team members/stakeholders are adequately trained
6 build a team
7 address and remove impediments, obstacles, and blockers for the team
8 negotiate project agreements
9 collaborate with stakeholders
10 build shared understanding
11 engage and support virtual teams
12 define team ground rules
13 mentor relevant stakeholders
14 promote team performance through application of EQ
People task 1 MANAGE CONFLICT enablers (3)
- interpret the source and stage of the conflict
- analyze the context for the conflict
- evaluate/recommend/reconcile the appropriate conflict resolution solution
People task 2 LEAD A TEAM enablers (7)
- set a clear vision and mission
- support diversity and inclusion
- value servant leadership
- determine an appropriate leadership style
- inspire motivate and influence team members and stakeholders
- analyze team members and stakeholders influence
- distinguish various options to lead various team members and stakeholders
People task 3 SUPPORT TEAM PERFORMANCE enablers (4)
- appraise team members performance against key performance indicators
- support and recognize team members growth an development
- determine appropriate feedback approach
- verify performance improvements
People task 4 EMPOWER TEAM MEMBES AND STAKEHOLDERS enablers (4)
- organize around team strengths
- support team task accountability
- evaluate demonstration of task accountability
- verify performance improvements
People task 5 ENSURE ADEQUATE TRAINING enablers (4)
- determine required competencies and elements of training
- determine training options based on training needs
- allocate resources for training
- measure training outcomes
People task 6 BUILD A TEAM enablers (4)
- appraise stakeholder skills
- deduce project resource requirements
- continuously assess and refresh team skills to meet project needs
- maintain team and knowledge transfer
People task 7 ADDRESS AND REMOVE … enablers (4)
- determine critical impediments, obstacles, and blockers fo the team
- prioritize critical impediments, obstacles and blockers for the team
- use network to implement solutions to remove impediments, obstacles and blockers for the team
- re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed
People task 8 NEGOTIATE AGREEMENTS enablers (5)
- analyze the bounds of the negotiations for agreement
- assess the priorities and determine ultimate objective(s)
- verify objective(s) of the project agreement is met
- participate in agreement negotiations
- determine a negotiation strategy
People task 9 COLLABORATE WITH STAKEHOLDERS enablers (3)
- evaluate engagement needs for stakeholders
- optimize alignment between stakeholder needs, expectations, and project objectives
- build trust and influence stakeholders to accomplish project objectives
People task 10 BUILD SHARED UNDERSTANDING enablers (4)
- break down situation to identify the root cause of a misunderstanding
- survey all necessary parties to reach consensus
- support outcomes of parties’ agreement
- investigate potential misunderstandings
People task 11 ENGAGE AND SUPPORT VIRTUAL enablers (4)
- examine virtual team member needs
- investigate alternatives
- implement options for virtual team member engagement
- continually evaluate effective’s of virtual team member engagement
People task 12 DEFINE GROUND RULES enablers (3)
- communicate organizational principles with team and external stakeholders
- establish an environment that fosters adherence to the ground rules
- manage and rectify ground rule violations
People task 13 MENTOR STAKEHOLDERS enablers (2)
- allocate the time to mentoring
- recognize and act on mentoring opportunities
People task 14 PROMOTE PERFORMANCE WITH EQ enablers (2)
- assess behavior through the use of personality indicators
- analyze personality indicators and adjust to the emotional needs of key project stakeholders
List all Process Tasks
1 Execute project with the urgency required to deliver business values
2 Manage communications
3 Assess and manage risks
4 Engage Stakeholders
5 Plan and manage budget and resources
6 Plan and manage schedule
7 Plan and manage quality of products/deliverables
8 Plan and manage scope
9 Integrate project planning activities
10 Manage project changes
11 Plan and manage procurement
12 Manage project artifacts
13 Determine appropriate project methodology/methods and practices
14 Establish project governance structure
15 Manage project issues
16 Ensure knowledge transfer for project continuity
17 Plan and manage project/phase closure or transitions
Process task 1 EXECUTE.. URGENCY enablers (3)
- assess opportunities to deliver value incrementally
- examine the business value throughout the project
- support the team to subdivide project tasks as necessary to find the minimum viable product
Process task 2 MANAGE COMMUNICATIONS enablers (4)
- analyze communication needs of all stakeholders
- determine communication methods, channels, frequency, and level of detail for all stakeholders
- communicate project information and updates effectively
- confirm communication is understood and feedback is received
Process task 3 ASSESS AND MANAGE RISKS enablers (2)
- determine risk management options
- iteratively assess and prioritize risks
