Week 1 History of Management Flashcards
(30 cards)
List progression of mngt movements (5)
What is the current perspective?
- Scientific management
- Administrative management
- Human relations and motivation theories
- Behavioral sciences movement
- Contemporary management theory (current)
Father of scientific mngt
Frederick Taylor
What 3 areas did Frederick Taylor focus on?
- Time and motion studies
- Task concept
- Worker productivity
Pros and Cons to Henry Ford’s business
pro = assembly line was efficient con = disgruntled workers
Analysis of how work tasks were done and how long they took (Frederick Taylor)
Time and motion studies
Who developed a top down mngt style & is “Father of modern mngt”?
Henry Fayol
What mngt era was Henry Ford part of?
Scientific mngt
5 components of Fayol administrative mngt style
- planning
- organizing
- commanding
- coordinating
- controlling
When did OT become an official profession? Which mngt moving did this occur?
1917
humanistic mvmt
T/F
Bureaucracy is an open system
False
It is a closed system where everything happens internally and company is not flexible
What is bureaucracy and which mngt movement did it occur during?
- organizational design that promotes specialized jobs and positions of authority
- administrative mvmt
What mngt movement did the Hawthorne effect occur?
human relations mvmt
What idea came out of the Human relations mvmt?
Want to influence the work environment and encourage good social environments to make people more productive
Which mngt movement promotes compartmentalization, hierarchy of authority, and rigid structure or organization?
bureaucracy - (administrative mng mvmt)
3 players and what they did in the human relations mvmt
- Elton Mayo - Hawthorne effect
- Abraham Maslow - Hierarchy of Needs
- Frederick Herzberg - Two Factor Theory
T/F
according to two-factor theory if employee has satisfiers they are motivated to move up
False
need both satisfiers and dissatisfiers
3 components of the systems approach (current mngt mvmt)
- synergy
- flow
- feedback
This idea from the Behavioral Science mvmt says that employees are promoted until they eventually rise to a level of incompetence.
Peter Principle
6 Satisfiers or Motivation factors according to two-factor theory
- Achievement
- Career enhancement
- Personal growth
- Job interest
- Recognition
- Responsibility
If these are in place, people aren’t unhappy but aren’t motivated to move up
Dissatisfiers or hygiene factors
T/F
Dynamic systems theory is the current mngt mvmt
True
7 Dissatisfiers or Hygiene factors according to two-factor theory
- Company policies
- Quality of supervisor
- Working conditions
- Relations w/others
- Personal life
- Rate of pay
- Job security
This mngt movement is the scientific study of human behavior in organizations to help managers be more effective
behavioral science mvmt
why did human relations mvmt die off and make way for the behavioral science mvmt?
human relations mvmt did not produce evidence that work productivity and job satisfaction were strongly correlated
