Week 1: Introduction to Lab Management

Question 1

An ongoing process that seeks to achieve objectives of an organization in the most efficient way possible

Answer 1

Management

Question 2

Also referred to as people; this is the most important part of a lab or any business

Answer 2

Human Resources

Question 3

An example of this are reagents for the macine, pippetes, tips, covers, cover slips, slides, etc.

Answer 3

Consumables

Question 4

This is the objective of the laboratory

Answer 4

To provide the highest or utmost care, quality healthcare to our patients

Question 5

The function of management that foresees the future

Answer 5

Planning (Foreseeing)

Question 6

The function of management that asks “how do you put it together”

Answer 6

Organizing

Question 7

The function of management that includes getting the right people to do the job

Answer 7

Staffing

Question 8

The function of management that leads or directs the staff to do their work, use their resources so that the sustem or process will work for you to achieve the objective or plan

Answer 8

Directing/ Leading

Question 9

The function of management in which the state where everyone should be stable.

Answer 9

Controlling

Question 10

MODIFIED TRUE OR FALSE

Running a laboratory is different from running a business.

Answer 10

FALSE; Running a laboratory is not different from running a business

Question 11

This is an ongoing process that seeks to efficiently achieve the objectives of a medical laboratory

Answer 11

Laboratory Management

Question 12

What is the goal of laboratory managament?

Answer 12

To guide, and deliver their assigned duties or work within limited time or resources

Question 13

The results should be?

Answer 13

Timely, Accurate, and Relevant (TAR)

Question 14

An example of this is maintaining the instruments, restocking consumables, scheduling, giving technical advice, and keepng the records of certain lab activities or incidence in the lab

Answer 14

Lab-Keeping Chores

Question 15

What is the one important aspect of laboratory management?

Answer 15

Ensure that lab condition and personnel are up to contemporary standards

Question 16

MODIFIED TRUE OR FALSE

A laboratory manager has the same responsibility as a medical technologist or a laboratory scientist

Answer 16

FALSE; A laboratory manager has greater responsibility compared to medical technologists and laboratory scientists

Question 17

This requires good disposition of skills and the ability to get people to work together

Answer 17

Effective Management

Question 18

What are the 3 major resources that a laboratory has?

Answer 18

Time Management, Human Resources Management, and Financial Management

Question 19

The one who controls the organization to its highest level

Answer 19

Top Management or Senior Management

Question 20

The one who makes decisions that can affect the whole organization

Answer 20

Top Management or Senior Management

Question 21

Also reffered to as “the big bosses”

Answer 21

Top Management or Senior Management

Question 22

The management where the department heads are at

Answer 22

Middle Management

Question 23

They have control over a department

Answer 23

Middle Management

Question 24

The management where the laboratory manager belongs to

Answer 24

Middle Management

Question 25

The one responsible for the daily tasks of the staff

Answer 25

Lower Management

Question 26

The management where the section manager belongs to

Answer 26

Lower Management

Question 27

A type of manager who looks to the future

Answer 27

Strategist

Question 28

A type of manager who uses their factors under their control to redirect the course of action to achieve the organization's objectives

Answer 28

Problem Solver

Question 29

A type of manager who guides and helps others to identify and solve problems

Answer 29

Teacher

Question 30

They are challenged to become business as well as technical specialists

Answer 30

Medical Laboratory Managers

Question 31

They must strike a balance among the clinical laboratory regulations, fiscal responsibility, and employee competence and moral to maintain the oeverall quality of patient care

Answer 31

Medical Laboratory Managers

Question 32

Another term for Medical Laboratory Managers

Answer 32

Head of Science, or Laboratory Operations Coordinator

Question 33

This word is derived from a Gk. word "Organon" meaning organ

Answer 33

Organization

Question 34

An entity comprising multiple people such as an institution or as an association that has a collective goal and is linked to an external environment

Answer 34

Organization

Question 35

An open system with a congruency model that has four important aspects or elements

Answer 35

Organization

Question 36

What are the four aspects of an organization

Answer 36

Formal Organization (Structure), People, Work, and Informal Organization (Culture)

Question 37

Who discovered the Congruence Model?

Answer 37

David A. Nadler, and Michael L. Tushman

Question 38

When was the Congruence model discovered?

Answer 38

1980s

Question 39

This is a powerful tool for identifying the root causes of performance issues

Answer 39

The Congruence Model

Question 40

This is based on a principle that a team or an organization can only be successful if the work, people, structure, and culture of the organization fits together or congruent.

Answer 40

The Congruence Model

Question 41

This consists of four structural models; Each component is specifically functioned to fulfill the mission and vision of the entire organization

Answer 41

Organizational Design

Question 42

What managers does the Laboratory Director lead?

Answer 42

Quality, Laboratory, and Technical Managers

Question 43

What do the Quality, Laboratory, and Technical Managers lead?

Answer 43

The Section Supervisors

Question 44

Cytology, Histology, and Cytogenetics are under what pathology?

Answer 44

Anatomical Pathology

Question 45

Hematology, Clinical Chemistry, Blood Bank, Serology, Microbiology, Urinalysis, and Phlebotomy are under what pathology?

Answer 45

Clinical Pathology

Question 46

Factor that influences the design and structure of the organization where the structure is centered towards the goal of the organization

Answer 46

Organizational Goal and Strategic Direction

Question 47

Factor that influences the design and structure of the organization where it is influenced by the technologies available in the laboratory

Answer 47

Technological Capabilities

Question 48

Factor that influences the design and structure of the organization where you consider whether you are in a rural or urban setting

Answer 48

Environment

Question 49

What is considered as the very delicate section of the lab?

Answer 49

Blood Banking

Question 50

MODIFIED TRUE OR FALSE The laboratory manager is not always a Registered Medical Technologist

Answer 50

True; It's not required that the laboratory manager is an RMT, but it usually is an RMT.

Question 51

How do we give accurate and reliable results?

Answer 51

By Effective Management