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LABMAN > Week 1: Introduction to Lab Management > Flashcards

Week 1: Introduction to Lab Management Flashcards

1
Q

An ongoing process that seeks to achieve objectives of an organization in the most efficient way possible

A

Management

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2
Q

Also referred to as people; this is the most important part of a lab or any business

A

Human Resources

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3
Q

An example of this are reagents for the macine, pippetes, tips, covers, cover slips, slides, etc.

A

Consumables

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4
Q

This is the objective of the laboratory

A

To provide the highest or utmost care, quality healthcare to our patients

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5
Q

The function of management that foresees the future

A

Planning (Foreseeing)

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6
Q

The function of management that asks “how do you put it together”

A

Organizing

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7
Q

The function of management that includes getting the right people to do the job

A

Staffing

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8
Q

The function of management that leads or directs the staff to do their work, use their resources so that the sustem or process will work for you to achieve the objective or plan

A

Directing/ Leading

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9
Q

The function of management in which the state where everyone should be stable.

A

Controlling

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10
Q

MODIFIED TRUE OR FALSE

Running a laboratory is different from running a business.

A

FALSE; Running a laboratory is not different from running a business

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11
Q

This is an ongoing process that seeks to efficiently achieve the objectives of a medical laboratory

A

Laboratory Management

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12
Q

What is the goal of laboratory managament?

A

To guide, and deliver their assigned duties or work within limited time or resources

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13
Q

The results should be?

A

Timely, Accurate, and Relevant (TAR)

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14
Q

An example of this is maintaining the instruments, restocking consumables, scheduling, giving technical advice, and keepng the records of certain lab activities or incidence in the lab

A

Lab-Keeping Chores

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15
Q

What is the one important aspect of laboratory management?

A

Ensure that lab condition and personnel are up to contemporary standards

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16
Q

MODIFIED TRUE OR FALSE

A laboratory manager has the same responsibility as a medical technologist or a laboratory scientist

A

FALSE; A laboratory manager has greater responsibility compared to medical technologists and laboratory scientists

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17
Q

This requires good disposition of skills and the ability to get people to work together

A

Effective Management

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18
Q

What are the 3 major resources that a laboratory has?

A

Time Management, Human Resources Management, and Financial Management

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19
Q

The one who controls the organization to its highest level

A

Top Management or Senior Management

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20
Q

The one who makes decisions that can affect the whole organization

A

Top Management or Senior Management

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21
Q

Also reffered to as “the big bosses”

A

Top Management or Senior Management

22
Q

The management where the department heads are at

A

Middle Management

23
Q

They have control over a department

A

Middle Management

24
Q

The management where the laboratory manager belongs to

A

Middle Management

25
Q

The one responsible for the daily tasks of the staff

A

Lower Management

26
Q

The management where the section manager belongs to

A

Lower Management

27
Q

A type of manager who looks to the future

A

Strategist

28
Q

A type of manager who uses their factors under their control to redirect the course of action to achieve the organization’s objectives

A

Problem Solver

29
Q

A type of manager who guides and helps others to identify and solve problems

A

Teacher

30
Q

They are challenged to become business as well as technical specialists

A

Medical Laboratory Managers

31
Q

They must strike a balance among the clinical laboratory regulations, fiscal responsibility, and employee competence and moral to maintain the oeverall quality of patient care

A

Medical Laboratory Managers

32
Q

Another term for Medical Laboratory Managers

A

Head of Science, or Laboratory Operations Coordinator

33
Q

This word is derived from a Gk. word “Organon” meaning organ

A

Organization

34
Q

An entity comprising multiple people such as an
institution or as an association that has a collective goal and is linked to an external environment

A

Organization

35
Q

An open system with a congruency model that has four important aspects or elements

A

Organization

36
Q

What are the four aspects of an organization

A

Formal Organization (Structure), People, Work, and Informal Organization (Culture)

37
Q

Who discovered the Congruence Model?

A

David A. Nadler, and Michael L. Tushman

38
Q

When was the Congruence model discovered?

A

1980s

39
Q

This is a powerful tool for identifying the root causes of performance issues

A

The Congruence Model

40
Q

This is based on a principle that a team or an organization can only be successful if the work, people, structure, and culture of the organization fits together or congruent.

A

The Congruence Model

41
Q

This consists of four structural models; Each component is specifically functioned to fulfill the mission and vision of the entire organization

A

Organizational Design

42
Q

What managers does the Laboratory Director lead?

A

Quality, Laboratory, and Technical Managers

43
Q

What do the Quality, Laboratory, and Technical Managers lead?

A

The Section Supervisors

44
Q

Cytology, Histology, and Cytogenetics are under what pathology?

A

Anatomical Pathology

45
Q

Hematology, Clinical Chemistry, Blood Bank, Serology, Microbiology, Urinalysis, and Phlebotomy are under what pathology?

A

Clinical Pathology

46
Q

Factor that influences the design and structure of the organization where the structure is centered towards the goal of the organization

A

Organizational Goal and Strategic Direction

47
Q

Factor that influences the design and structure of the organization where it is influenced by the technologies available in the laboratory

A

Technological Capabilities

48
Q

Factor that influences the design and structure of the organization where you consider whether you are in a rural or urban setting

A

Environment

49
Q

What is considered as the very delicate section of the lab?

A

Blood Banking

50
Q

MODIFIED TRUE OR FALSE

The laboratory manager is not always a Registered Medical Technologist

A

True; It’s not required that the laboratory manager is an RMT, but it usually is an RMT.

51
Q

How do we give accurate and reliable results?

A

By Effective Management

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